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    # 打造自管理團隊 - Ella Yao :::info 因為疫情,才有機會參加到台灣的社群活動 :-) 希望可以認識更多台灣的敏捷小夥伴 ::: # 關於我 * 個人經歷過許多不同的公司 * 很尊重員工的 * 分工太細 * 修復一個 install database 的問題,竟然花了三個多月 * cclist 有四十多個人 * 很扁平的 :::warning 敏捷在不同的土壤,長得不一樣 ::: * 到底是兔子還是鴨子? * 自管理 -> 也是有很多種解讀(聲音) * 怎麼可能!不就是來打工的嗎,太天真了 # 從不同角度來看看自管理 * 自組織 vs 自管理 * Scrum Guide 針對這也討論很多 * 詞是人為定義的. 詞就像路標,也許長不同,但方向一樣,今天不多談字面的定義 # 有一個山洞 * 如果跨越了這個山洞,我們團隊就達到了[自管理],你覺得要有什麼特徵? * 聽眾答:當責,專業,互相幫忙,相同的目標,自動自發, We Win not I Win... # 重塑組織 * 不同組織有不同的發展階段 * 紅色-權力,恐懼,專制 * 一言堂,都是老闆決定(少數人,專制),沒有明確的組織及階級 * 反應迅速 * 但員工都很害怕 * 例如:帝王 * 琥珀色-階層,流程,孤島 * 上層的人做計畫,下層的人負責執行就好 * 覺得下層都很懶很笨,需要我們用流程來規範 * 社會歸屬性很強 * 要站對站(跟對老闆),晉升跟老闆有關,而不是跟能力有關 * 國家企業,公務員 * 橙色-矩陣,競爭,目標 * 跨職能、敏捷團隊,加強合作跟溝通 * 目標導向,弱化流程 * 不會終身雇用,員工也要追求個人成就 * 勝者為王,英雄主義(美國英雄電影) * 跨國大公司 * 綠色-扁平、以人為本、服務、連結 * 關注 人 * 只追求目標、利益及效果,你不會關注員工 * 服務型的領導力 * 認為每個人都平等 * 北歐社會環境下的一些企業 * 青色-有機結構,使命願景,自主管理 * 組織是個有機的生命題 * 需要的地方就會長大茂盛,不需要的就會自然消失 * 使命跟願景驅動 * 追求人跟大自然的完整性 * 某服裝公司 - "用商業去拯救地球" * 團隊發展也是照這個規律 * 不能跨越(琥珀色不會直接到綠色) * 每一層都包含上一層(超越並包含),不是獨立的。 * 顏色 - 是主要呈現的顏色,不是說其它顏色都不存在 ## 自管理金字塔 * 跟不同顏色的講自管理,會得到不一樣的答案 * 紅色-把你趕走 * 琥珀色-你太天真了 * 橙色- 非常喜歡(因為可以降低管理成本) * 但是橙色的價值觀限制,很難做到真正的自管理 * 不會授權 * 不會尊重別人 * 沒有願景 * 綠色- OK * 不能盲目追求自管理 * 前面幾層的,條件不夠,會陷入混亂 * 要跟現狀匹配 * 要用[溫水煮青蛙]! # 打造自管理的8個模式 * Pattern * 被反覆驗證比較成功的方式 * Linda Rising 的書也有很多模式 * 接下來用[紅琥橙綠青]來表示每個pattern相對適合那一個組織 ## 模式1 - 有意義的名字 * 搬磚,砌牆,蓋大教堂 * 蕃茄 - 我到底是蔬菜還是水果? * 歸屬感很重要 * 不要用項目名字 ## 模式2 - 願景 [青] * 利益綁定 * 容易因為利益衝突而失敗 * 情感連結 * 願景共享 * 覺得真的是在做一件非常有意義的事情 ## 模式3 - 團隊工作協議 [琥橙綠] * 例如:每月聚餐一次, 開會罰錢,減少E-MAIL,盡量面對面.. ## 模式4 - 團隊內外訊息的交換 [橙綠] ## 模式5 - 擴大公開象限 [橙綠] ![](https://hackmd.io/_uploads/S1vHzQMDY.png) ## 模式6 - 輪流引導會議 [綠青] * 集體負責 * 讓大家多承擔,才能體會 不容易&重要性 ## 模式7 - 感謝卡 [綠青] * 回顧會議常用 * 真誠的把感謝送給其它人 ## 模式8 - 團隊成員參與到新人面試 [綠青] * 不僅僅看能力,還要看氣場跟團隊合不合 # 重塑組織(AGAIN) * 一個組織的發展階段,受限於組職領導人的發展階段 * 琥珀色組織,是因為企業領導人停留在琥珀色 * 當領導人變成青色,相信願景有用時,才會去把組織設計成那個樣子 # Questions * 紅色跟琥珀色好像沒有適合的pattern * Ella: 大部份企業在橙色為主,所以我的pattern比較偏橙綠.怎麼辦?你能做的就是把組織帶往下一層邁進,但不能跳級 * 有些自我管理能力高,有些是低的,那SM應該關注在那一群人? * Ella: 組織的顏色是混合的,其實團隊也一樣.如果差異性很大,我會跟自管理很好的成員,一起去帶領自管理沒那麼好的成員,並套用我的pattern看能不能有幫助 * 在一個新團隊,要如何擴大公開象限?team building? * Ella: 慢慢來,不是一個workshop就可以的.戒備心還在,要從小的開始,也許吃個飯,小遊戲之類的,在後面的過程中再慢慢做擴大公開象限3

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