Can my team and I use HackMD for free?

Yes, HackMD is always free for you, your public teams, and your private teams with less than 3 members. You can subscribe to Prime Team to add more members to your team and take the advantages of advanced features.

I use HackMD by myself, can I access the Prime features?

Yes, you can subscribe to HackMD Prime Personal.
This plan comes with private image storage, unlimited templates, more permission settings, and much more. You will also have access to all new features once we ship them.

How do Prime plans strengthen my privacy?

With Prime plans, your images will be stored on dedicated clouds. You can also set the default note permissions to stop search engine from indexing it. You can read our privacy policy to learn how your data been used and protected.

How do you support users?

Please visit our tutorials to get answers quickly, and email us if you still need help. DM us on Twitter if anything, and follow us on Twitter and Facebook for more tips and insights.

Does HackMD sponsor open source communities, non-profit or education organizations?

Absolutely. We created HackMD as an open source project for the greater good and we will live up to this mission. You can read the note on How to apply for Nonprofit sponsorship program?

I run an open source project, can my team use Team plan for free?

Public Teams can have unlimited members and we recommend it for open source projects and knowledge sharing.

Is there anything I should know as a subscribing user?

Your discount remains effective until you cancel the subscription.

How is pricing calculated for the Team Plan?

The price is US$5 per user per month, charged on the day your subscription begins, and on the same day next month for the next billing cycle.

If you remove any team member within a billing cycle, we will prorate and reduce the unused credit from your next bill. Fee for members added in-cycle will also be prorated and added to the next bill. Learn more here.

What will happen if I stop paying and the Prime Team subscription expires?

When the Prime Team subscription expires, the workspace and the notes in it will become read-only. You can still remove team members, switch team ownership to another user, or delete you team altogether.

The workspace will become fully functional again once you reduce the number of team members down to 3 or less, or resume Prime Team subscription.