Discover & Testing Methodology

Discovery

• Interviews
  • Script
  • Time boxed format
  • Schedule
  • Execution
• Data affinity mapped via Travi's workshop
• Personas
• HMW Questions > User Stories
• Red Routes
• Sitemap

Key Deliverable: a novel sitemap for a speculative DM, which may or may not align with the original DMv1 build.

Testing

• 1:1 Testing with RG members
  • ID scenarios to test
  • script for tester
  • data extraction method
• ID Users / Use Cases
  • RG Clerics
  • RG Jesters (meeting facillitators)
  • Members seeking info
  • Members seeking to update raid/RIP status
  • etc.
• Iteration
  • every interview refines questions for User IDs in relation to actual experiences
• Red Routes of frictions (Tension Map)
  • mapped on the existing product
  • clearly ID'd pain points, bugs
• "Dark" Sitemap

Analysis/Synthesis

• Compare discovery light sitemap with testing dark sitemap
• Analyze the differences..
  • in a report to the guild
  • as recommendations to structure the build
• Used to scope the timeline/budget for Proposal #2

Key Deliverable: a clearly rendered sitemap of the existing product build, including friction/pain points for the current users of RG

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Anticipated Proposal #2

Expected delivery of Proposal #2 is Q1-2022. This content is subject to change.

• Final polished build of DMv2
  • Justified/evidenced by the learnings of Proposal #1
• Useable Documentation of DMv2 for RG members
  • Sketched in Proposal #1, executed as a discrete docs site for Proposal #2
• New design elements for DMv2
  • Expand and improve upon RG component library
  • Link symbols so that future changes will populate throughout the app
  • Potentially SOP for how future RG branded products can incorporate this SOP to keep our design flow consistent