# KYC Guide

You need to pass the Know Your Customer, or ‘**KYC**’, process. This is a legal requirement to participate in IDOs on our platform. KYC is not required if you only hold OCC for staking and CHAKRA rewards. To begin the KYC process, go to https://razer.occam.fi and click the icon in the red circle as present in the image below

Then, click “**Apply for KYC**”. Please note, you will need to have personal documents on hand, including a proof of address, government-issued photo ID, and potentially other documents should your jurisdiction require it. There are certain restricted jurisdictions, please refer to the KYC provider for a comprehensive list.

The KYC confirmation takes anywhere from 15 minutes up to 24 hours in exceptional cases. For most people the KYC process should be straightforward. One of the most important steps is ensuring you get your selfie-picture clear — you might want to use your phone for this step. You will receive an e-mail once you have been confirmed.

If confirmation takes longer than 24 hours or you are not approved, please contact us via this dedicated form: https://support.occam.fi/support/tickets/new , and we will reply promptly.

Please do not contact the KYC providers with issues, it will take longer to deal with your case than contacting us about this step directly.

When prompted, you must enter the Ethereum wallet address that you will be participating in IDOs from. If you enter a different address, it will not be recognised for whitelisting.

**ProTip:** If you want to participate in an upcoming IDO, do your KYC now! You only have to do KYC once per wallet address, and it is valid for all future IDOs. You may miss out on upcoming IDOs if you do not leave adequate time to complete KYC before the IDO registration period ends.