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    # iCHEF POS操作手冊 ###### tags: `手冊` [ToC] ## 登入與更新設定 ### 登入 開啟iCHEF app,輸入帳號rakusaki168xz密碼`72827748`。 ![登入頁面](https://i.imgur.com/ZLPcDl1.jpg) --- ### 更新設定: 輸入密碼後,點選==套用新設定檔後登入>==。 ![更新設定](https://i.imgur.com/x8LMaNg.png) --- ### 打卡 1. 到工具箱找到==打卡==,輸入`員工編號`。 ![打卡員編](https://i.imgur.com/yhbPOGS.jpg) 2. 點選==上班==或==下班==即完成,並可查詢紀錄。 ![打卡頁面](https://i.imgur.com/LI5hlew.png) ## 介面基本介紹 ### 桌況頁 ![桌況頁](https://i.imgur.com/o8CHARo.png) --- ### 訂單頁面 - 左側訂單內容、右側分類選單。 ![訂單頁面](https://i.imgur.com/mTYeRwv.png) --- ### 品項總覽 - 點選它即可搜尋品項。 ![品項總覽](https://i.imgur.com/9D8HguC.png) --- ### 結帳頁面 #### 頁面A - 子單、優惠活動選項。 ![結帳頁面A](https://i.imgur.com/m4XlBLE.png) #### 頁面B - 支付模組、稅務相關。 ![結帳頁面B](https://i.imgur.com/rhVrUJY.png) --- ### 工具箱 - 在右下角,點開後有許多功能。 ![工具箱](https://i.imgur.com/vYctYaj.jpg) ## 訂單功能 ### 新增訂單 #### 客人入座 1. 找到客人的座位,點兩下進入訂單頁面。 ![入座](https://i.imgur.com/HhKvN5P.png) 2. 輸入==人數==、開啟選單點酒。 ![點餐](https://i.imgur.com/WvCzMOM.png) 3. 點選左下角的==出單==,訂單顏色會由紅色轉換為綠色。 ![出單](https://i.imgur.com/LABadzI.png) 4. 新增訂單成功,將單子依序放上滑軌。 ![列印出單](https://i.imgur.com/1EKu8X4.jpg) --- #### 同桌不同單 1. 展開訂單資訊框,點選右上角的==⊕==。 ![展開訂單](https://i.imgur.com/qVAqugb.png) 2. 依照正常流程新增訂單。 ![新增訂單](https://i.imgur.com/NaEp4Xw.png) > _展開資訊框後,每筆訂單會同步顯示。 > ![顯示多筆訂單](https://i.imgur.com/VKnENQQ.png) > > 同桌有多少單會以縮圖顯示。 > ![顯示同桌訂單](https://i.imgur.com/DArP1XU.png)_ --- ### 更改訂單 #### 新增備註 - 在品項點==文字註記==再點==出單==。 ![新增備註](https://i.imgur.com/BGA8THZ.png) >_文字註記內容會顯示在發票跟明細上,請謹慎填寫。同桌客人若點了同一款酒,可以用註記ABC等代號區分,以便結帳時可使用子單。_ >***切記!不可以在備註寫客人壞話!*** --- #### 更改價格 :pencil: - 加價/減價:在品項點輸入金額再==出單==。 ![更改價格](https://i.imgur.com/t02P66I.jpg) >_主管提出才可以進行價格加減,通常是自備食材或特殊情況才會使用到它。_ >***切記!不可以在客人面前問能不能打折!*** --- #### 刪除品項 :x: - 在品項點==刪除==再==出單==。 ![刪除品項](https://i.imgur.com/rmPd5eL.png) >_若客人不喝了、酒還沒做、也還沒結帳,在拉掉訂單前,請勿略過這個步驟,以防關帳有誤。_ --- #### 修改人數 - 左下角人數點開即可修改。 ![修改人數](https://i.imgur.com/xRVpbkd.jpg) >_每日來客人數請_***確實統計***_,若同桌客人想要分開結帳,建議從右邊分割訂單,不要修改人數。_ --- ### 合併訂單 1. 直接拖曳要合併的訂單。 ![拖曳合併](https://i.imgur.com/TDMf49L.png) 2. 手指放開後,會跳出併單確認。 ![合併確認](https://i.imgur.com/IoByBT3.png) --- ### 結帳 :moneybag: 1. 開啟訂單,先詢問是否需要==統編載具==與==付款方式== ![結帳頁面](https://i.imgur.com/VwYeo4K.png) >_請注意_***不要誤觸***_右滑到底快速結帳,會直接印出發票並且用現金結帳作記。_ 2. 上步驟輕觸右下角,會出現結帳頁面A,請確認活動優惠選項、子單。 ![結帳頁面A](https://i.imgur.com/gh9RuWz.png) >_客人若需分開結帳就會使用子單,詳見[子單](https://hackmd.io/yASDyZ8RREqZUghtghcAkw?both#%E5%AD%90%E5%96%AE)。_ 3. 上步驟輕觸右下角,會出現結帳頁面B,請確認==支付模組==、==稅務相關==。 ![結帳頁面B](https://i.imgur.com/W1RqcVN.png) 4. 雙手向客人借一下手機,以便掃描付款碼、載具條碼。 ![掃描條碼](https://i.imgur.com/snzwhlI.jpg) 5. 條碼掃描成功後,右滑到底結帳。 ![終於結帳](https://i.imgur.com/XePsed6.png) 6. 結帳完成,可視需求點選==列印明細==。 ![列印明細](https://i.imgur.com/bt92Md8.png) >_如果誤觸「回到桌況頁」需補印,詳見[補印明細](https://hackmd.io/yASDyZ8RREqZUghtghcAkw?both#%E8%A3%9C%E5%8D%B0%E6%98%8E%E7%B4%B0)。_ 7. 選擇列印明細張數。 ![列印明細張數](https://i.imgur.com/ZoEs0V4.png) 8. 回到桌況頁後,結完的訂單會顯示藍色。 ![藍色訂單](https://i.imgur.com/ImbP6pZ.png) 9. 雙手歸還手機、找錢、遞發票收據。 ![找錢畫面](https://i.imgur.com/AAvZOpw.png) 10. 客人離開後,可將藍色訂單拖曳右下角。 ![客人離開](https://i.imgur.com/V3R3JbI.png) --- #### 子單 1. 出現結帳頁面A,先將子單#1淨空,再按右上角按鈕來新增子單。 ![子單頁面1](https://i.imgur.com/42Vu4pv.jpg) >_也可以不淨空,保留子單#1要結帳的品項,先幫子單#1結帳,再繼續新增子單#2以此類推。_ 2. 幫需要分開結帳的每位客人新增子單後,即可開始分配品項。 ![子單頁面2](https://i.imgur.com/Dud3392.jpg) >_分X張就開X個子單_ 3. 單一品項指定子單,完成後即可結帳。 ![單一品項子單](https://i.imgur.com/m8BapW3.png) 4. 複數品項將由子單平均分攤,完成後即可結帳。 ![複數品項子單](https://i.imgur.com/QX1RtU3.png) >_點餐時利用備註把同樣的酒款分開可以讓子單更方便_ --- ### 支付模組 - 現金:可輸入客人給予的現金面額,計算出找零金額,可加以註記。 ![現金支付](https://i.imgur.com/WXnJMuk.png) - 台灣Pay:請務必加上註記,關帳時會顯示短溢金額。 ![台灣Pay](https://i.imgur.com/SJMAluG.png) - 街口支付:掃描條碼後會在欄位顯示,即可結帳。 ![街口支付](https://i.imgur.com/3FDFpOL.jpg) - LINE Pay:掃描條碼後會在欄位顯示,即可結帳。 ![LINE Pay](https://i.imgur.com/ARxbnPS.jpg) - KKDay:請務必加上註記,否則關帳時會顯示短溢金額。 ![KKDay](https://i.imgur.com/Lo2ud0E.png) - 結帳使用兩種以上方式支付:僅供現金與自定義支付。 ![兩種以上支付](https://i.imgur.com/5lYWbAx.jpg) --- ### 稅務相關 - 印發票:開啟「台灣發票模組」,可輸入統一編號、載具條碼、捐贈碼。 ![統一編號](https://i.imgur.com/h1aO7ir.png) - 不印發票:關閉「台灣發票模組」。 ![不印發票](https://i.imgur.com/z6OYzDX.png) --- ## 工具箱 ### 作廢發票 1. 到工具箱找到==發票/收據紀錄==,尋找當筆消費的發票資訊。 ![發票紀錄](https://i.imgur.com/p02Spte.png) 2. 點開發票資訊,點選==作廢此張發票==。 ![作廢發票](https://i.imgur.com/tDqxREp.png) 3. 點選==確認作廢==後輸入員編。 ![確認作廢](https://i.imgur.com/G9Oii4b.png) 4. 向客人索取紙本發票,掃描後作廢。 ![掃描作廢](https://i.imgur.com/kXeMUBA.png) >_若客人使用載具條碼,此步驟則省略。_ 5. 作廢發票成功,將顯示於頁面中。 ![作廢成功](https://i.imgur.com/kMkAF5m.png) 6. 將紙本發票做 :x: 記號,妥善留存。 ![作廢標記](https://i.imgur.com/oVgp180.jpg) --- ### 補印發票 1. 到工具箱找到==發票/收據紀錄==,尋找當筆消費的發票資訊。 ![發票紀錄](https://i.imgur.com/p02Spte.png) 2. 點開發票資訊,點選「補印發票」,立即就會印出一張同樣的發票。 ![補印發票](https://i.imgur.com/tDqxREp.png) --- ### 補印明細 1. 到工具箱找到==發票/收據紀錄==,尋找當筆消費的資訊。 ![發票紀錄](https://i.imgur.com/p02Spte.png) 2. 點開發票資訊,點選==補印明細==,立即就會印出一張同樣的明細。 ![補印明細](https://i.imgur.com/tDqxREp.png) --- ### 打開錢櫃 1. 到工具箱找到「錢櫃管理」,點選「錢櫃」後,輸入員編。 ![錢櫃管理](https://i.imgur.com/ipq0Ch8.png) 2. 錢櫃打開後,可瀏覽紀錄。 ![錢櫃紀錄](https://i.imgur.com/0NkuyMW.png) --- ### 臨時收支 1. 到工具箱找到「錢櫃管理」,進入「臨時收支」後,點選新增按鈕。 ![臨時收支](https://i.imgur.com/U7sbonR.png) 2. 輸入事由與金額之後,點選右上角的「儲存」。 ![臨時收支登記](https://i.imgur.com/DyraTQz.png) 3. 輸入員編。 ![員工編號](https://i.imgur.com/RfmdAjN.png) 4. 臨時收支即完成。 ![完成臨時收支](https://i.imgur.com/89dA20g.png) --- ### 小結與關帳 1. 在工具箱找到「小結/關帳」,點選「開始小結」。 ![開始小結](https://i.imgur.com/x5cfiR4.png) 2. 輸入員編。 ![員工編號](https://i.imgur.com/RfmdAjN.png) 3. 查看營業總額後,按「下一步」。 ![營業小結](https://i.imgur.com/AoXbNS8.png) 4. 查看現金臨時收支,按「下一步」。 ![查看臨時收支](https://i.imgur.com/6Hggeuv.png) 5. 輸入「面額數量」及「短溢原因」。 ![現金清點](https://i.imgur.com/y126u4n.png) 6. 到各個行動支付平台核對金額,再點選「正確」或「更正」。 ![支付模組清點](https://i.imgur.com/W5QEKPZ.png) >_行動支付平台如何核對,詳見[行動支付對帳](https://hackmd.io/yASDyZ8RREqZUghtghcAkw?both#%E8%A1%8C%E5%8B%95%E6%94%AF%E4%BB%98%E5%B0%8D%E5%B8%B3)。_ 7. 輸入「預留零用金」,並將匯出金額從錢櫃取出。 ![預留零用金](https://i.imgur.com/b6Lyqox.png) >_通常預留零用金會是3,000元,不留大鈔,_***若小鈔或零錢不足,要提醒換錢。*** 8. 確認紅色按鈕開啟,按「完成小結」,會印出小結紀錄單。 ![小結單確認](https://i.imgur.com/xy7VwUH.png) 9. 點選「小結完成,開始進行關帳並結束營業」 ![小結完成](https://i.imgur.com/5vNp6jb.png) 10. 確認紅色按鈕開啟,按「完成關帳」,會印出關帳紀錄單。 ![關帳單確認](https://i.imgur.com/qcEP24Z.png) 11. 點選「列印關帳銷售排行表」。 ![關帳完成](https://i.imgur.com/Hkp9mwh.png) 12. 按「列印」,會印出銷售紀錄單。 ![關帳銷售排行榜](https://i.imgur.com/5l1oGcx.png) >_將會出_***金額***_及_***三張單據***_一併交給主管即完成。 --- ## 行動支付對帳 ### LINE Pay 1. 登入頁面,點選下方藍色按鈕。 ![linepay1](https://i.imgur.com/DUXWasp.png) 2. 使用指紋解鎖,失敗後點選「輸入密碼」。 ![linepay2](https://i.imgur.com/w9SszkO.png) 3. 進入後台,在左側找到「交易紀錄」。 ![linepay3](https://i.imgur.com/REyp0FW.png) 4. 輸入欲查詢的日期、時間,將會顯示該時段的所有交易紀錄。 ![linepay4](https://i.imgur.com/qwf7Wsx.png) >_輸入當日19:30至隔日23:29最為保險。_ --- ### 街口支付 1. 進入首頁,點選「結帳紀錄」。 ![jkopay1](https://i.imgur.com/y0nYVd1.png) 2. 點選欲查詢日期,將會顯示該時段的所有交易紀錄。 ![jkopay2](https://i.imgur.com/SwzCcqv.png) >_請注意時間,當日19:30至隔日凌晨有效。_ --- ### 台灣Pay 1. 登入頁面,輸入密碼「821121」。 ![twpay1](https://i.imgur.com/hSA7ywT.png) 2. 點選欲查詢期間,將會顯示該時段的所有交易紀錄。 ![twpay2](https://i.imgur.com/HnuW85f.png) >_請注意時間,當日19:30至隔日凌晨有效。_ --- ### Pi錢包 >_柏緯研究研究_ --- ## 周邊硬體 ### 更換紙捲 1. 當紅燈亮起、印出紅邊代表紙捲即將不足。 ![更換紙捲警示](https://i.imgur.com/8982mNq.jpg) 2. 打開機器並將紙捲放入,關上後不須手撕。 ![更換紙捲](https://i.imgur.com/1Ka3GXa.jpg) ---- ## 簡易故障排除 - 檢查WiFi是否連線到==PDCN==。 ![檢查WiFi](https://i.imgur.com/ucbntG4.jpg) - 將iCHEF登出,重新登入。 ![登出iCHEF](https://i.imgur.com/UFbuwrD.png)

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