# How to Cancel Cancel Your Xfinity Account And Get A Refund

If Comcast's Xfinity Stream outage just before Sunday's NFL kickoff was enough to send you over the edge, there's good news 1877(698)-1665: It's now pretty easy to cancel your This is a big change from previous years, during which it was notoriously difficult to get the service provider to submit a cancellation request. You can even request a refund; Assuming it's actually granted, you may receive the funds in the form of a prepaid card, while people who stick with the service usually get their refunds in the form of account credits.

However, before canceling your Comcast account, it is important to verify that there are other service providers in your area and that they cover your service address. If there are no other cable service providers in your area, you may need to switch to an internet-based alternative, such as a 5G internet plan like Verizon Home and a live cable TV streaming plan like YouTube TV.

### There are four ways to cancel an Xfinity account

As of this writing, Comcast offers a few different methods for its customers who want to cancel their service entirely instead of simply pausing it or changing the direction of service. For those who don't mind talking on the phone **1877(698)-1665**, you can request a Comcast support agent to call you back through the company's website. If you don't like talking on the phone, you can use the company's "chat with an agent" feature available on Comcast's website.

### How To Cancel Your Xfinity Account And Get A Refund

If Comcast's Xfinity Stream outage just before Sunday's NFL kickoff was enough to send you over the edge, there's good news: It's now pretty easy to cancel your This is a big change from previous years, during which it was notoriously difficult to get the service provider to submit a cancellation request. You can even request a refund; Assuming it's actually granted, you may receive the funds in the form of a prepaid card, while people who stick with the service usually get their refunds in the form of account credits.

However, before [canceling your Comcast account](https://medium.com/@sonamwork575/how-to-cancel-cancel-your-xfinity-account-and-get-a-refund-fdb7ccfb58d7), it is important to verify that there are other service providers in your area and that they cover your service address. If there are no other cable service providers in your area, you may need to switch to an internet-based alternative, such as a 5G internet plan like Verizon Home and a live cable TV streaming plan like YouTube TV.

### There are four ways to cancel an Xfinity account

As of this writing, Comcast offers a few different methods for its customers who want to cancel their service entirely instead of simply pausing it or changing the direction of service. For those who don't mind talking on the phone, you can request a Comcast support agent to call you back through the company's website. If you don't like talking on the phone, you can use the company's "chat with an agent" feature available on Comcast's website.

Instead, there's a cancellation form you can fill out if you're not in a rush (the company will call you to confirm the request), or you can simply visit your local Xfinity retail store to start the process in person. When you request cancellation, you can also request a refund for any balance that has already been paid in advance. If you are granted a refund, Comcast says you will be able to track your balance on its Xfinity Refunds website.

If you're looking to part ways due to an extended vacation or time spent abroad rather than out of frustration, you have a different option: You can simply pause service on Comcast's seasonal website, making it easier to resume service in the future. when you return.

If you've decided to cancel your Xfinity services, we want to thank you for your time with us and know you may have questions about paying your final bill, returning your device, managing your email, and more. Please see the following list of frequently asked questions about how to cancel your services.

Note: If you move to a new address, we can help you transfer your Xfinity services. Tell us a little about your move at and we'll take care of the rest. You can even use Xfinity WiFi Hotspots to stay connected while you're on the go. If you need to find a new service provider, SmartMove can help you find the Internet and TV provider in your new home.

### Step 1 – Call Comcast
You need to call the company if you want to cancel your Xfinity account. You must call Comcast Hold at 1-800-XFINITY or 1-800-COMCAST. The number must also appear on the invoice. When they call, respond to the menu informing them of your wish to cancel their subscription.

You should keep in mind that the menus can be quite confusing, but if you know what you want, everything should run smoothly. Make sure you don't talk to tech support or billing and don't say you want to transfer service to a different address, because they may send it to another department.

All you have to say is "Cancel service." You can simply look at your phone trees if you need help using GetHuman. You can also skip the entire process if you wish.

When you finally talk to a person, you should first ask them if they are retaining, and if not, you should ask to be transferred to the appropriate specialist.

### Step 2 – Explain Why You Need to Cancel
When you finally manage to talk to Comcast's retention department to cancel your Xfinity subscription, you need to prepare an excuse. The best way to ensure you cancel service is to tell them you are moving away from areas served by Comcast.

In 2015, The Verge leaked a manual for Comcast employees. This manual offers the reasons why one can cancel Xfinity. Even though Comcast told them to take down the manual, people on the Internet were quick to save the list of reasons to [cancel an Xfinity subscription](https://medium.com/@sonamwork575/how-to-cancel-cancel-your-xfinity-account-and-get-a-refund-fdb7ccfb58d7). Here are some reasons why you may cancel:

Most of these reasons will work, but the best one is to tell them that you are moving to a place where Comcast services are not available. Other reasons may raise a lot of questions and it will be difficult to find a credible story.

So, tell them you're moving to a non-Comcast area if you want to cancel your service without any hassle. The best way to do this is to tell them that you are moving out of the country. You can tell them that you are moving to Germany or England.

### Step 3 – Stand Your Ground
Comcast doesn't want to lose its customers **1877(698)-1665**, that's for sure. They may try to get you to stay using every trick they can, like offering you free internet upgrades, free HBO, or a better deal. They may even try to tell you to call back another day to cancel service.

Although this may seem tempting, you should not let them convince you. It is your decision and your right to cancel. Be friendly, but also tell them firmly that you want to cancel service.

It's important to be polite because the Comcast representative is responsible for what happens with your subscription. They may stop sending you bills and continue charging until they send you to collections, or they may cut off your service earlier than agreed. But if you are nice, they will do everything right and offer you the cancellation you want.

### Final Thoughts

Canceling Xfinity is possible as long as you give them a good reason. So if you were wondering how to cancel Xfinity, now you have the right steps to follow. We hope our article has helped you make the best decision for you.

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