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    # 別再瞎忙了!讓 AI 幫產品團隊找到對的問題 - Peter Su {%hackmd o8oUosN0QnqMSkF1_6kH7g %} #### 📚 議程介紹 {%preview https://webconf.tw/agenda/20 %} ###### ▼▼▼ 開始筆記 ▼▼▼ 如何找到對的產品問題 ### AI 時代,產品經理成為了瓶頸? [Andrew Ng 在 YC AI Startup School 的演講](https://petersuppi.medium.com/ai-product-discovery-136c355b6761)《Building Faster with AI》提到,AI 大大加速了產品開發交付的速度,AI 為既有產品加速了約 30%-50%,而 AI 在新產品的加速則更驚人,有些新創公司描述 AI 帶來了 10 倍速的加速。 而在這個狀況下,產品經理的任務(對應到 Product Discovery)已經變成了瓶頸。 ![547537541_122324829434003061_8022626585305945157_n](https://hackmd.io/_uploads/SJTUcH9z-e.jpg) - 在座 2 成是產品經理 - 其餘 8 成是工作會接觸到產品開發 #### 產品開發流程兩大階段 | | product discovery (探索)| Product Delivery (交付) | | -------- | -------- | -------- | | 核心 | build the right product 做對的產品 | Build the product right 把產品做對 | | 主要心態 | 實驗、學習、快速失敗 | 執行、品質、可預測性 | | 關鍵問題 | 這有價值嗎?可行嗎?好用嗎? | 我們能多快發布?品質如何? | | 對待失敗 | 失敗是學習的過程(Fail fast) | 失敗是昂貴的(Bug/Crash) | | 產出 | 學習 (Learning) & 證據 (Evidence) | 軟體(Software) & 功能(Features) | ##### Ref. - [Discovery vs. Delivery](https://www.svpg.com/discovery-vs-delivery/) by Marty Cagan @ SVPG - [產品探索(Discovery)與交付(Delivery)的角力 - 從產品負責人的觀點出發](https://agile.ithome.com.tw/2022/session-page/1081) > 野人獻曝一下,幾年前有分享過這個主題,可以補充一些脈絡,頁面右邊有簡報可以下載 - Jenson #### 過去 Product Discovery 經驗 - booking.com 的 Experimentation Platform 每跑一個功能 A/B Testing,公司所有人都可以看到實驗指標的實驗平台 - facebook/Meta user Researcher & Data Scientist 每個產品團隊都有 Data Scientist,每 3-5 團隊共享一位 UR - Data Scientist 聚焦在數據,用來回答「發生了什麼?」 - 制定指標、設定目標 - 分析數據、設計實驗 - 用數據影響策略與 roadmap - User Researcher 聚焦在使用者,用來回答「為什麼會發生?」 - 研究使用者的痛點、需求 - 訪談、觀察、原型測試 - 用洞察影響策略與 roadmap ## AI的出現,加速了 Product delivery 如果方向正確,速度能讓我們快速的達成目標, 但如果方向錯誤,速度只會讓我們更快迷失 AI時代,Product Discovery 的兩種挑戰 情境一:AI 加速 Delivery 50% - Delivery 仍試錯成本仍高 - 挑戰:Discovery要準,如何快速找到大量好的點子,並透過 AI 加速 情境二:AI 加速 Delivery 10 倍 - Delivery 試錯成本低 - 挑戰:Discovery要準且快,如何快速找到大量好的點子 ### 情境一:AI 加速 Delivery 50% - 挑戰: 如何找到好的點子(準),並透過 AI 加速 ### Spec-Driven Development [Happy designer](https://happydesigner.org/zh-tw) - [HappyDesigner Community Event - Spec-Driven Development — The Good, the Bad, the Ugly (October 2025)](https://www.youtube.com/watch?v=2f1gJ-xJfR4) - Youtube 錄影重播 - [HappyDesigner Community Event - AI × Spec Driven Development (October 2025)](https://www.youtube.com/watch?v=t2ibW6esB4E)- Youtube 錄影重播 有價值的Spec怎麼來? ### 在追求準的時代,做好 Discovery 可能不夠用 產品思維:使用者問題->解決方案 戰略思維:市場洞察->競爭者分析(直接與間接) #### [大SDD框架](https://petersuppi.medium.com/ai-product-discovery-framework-practice-08d94b9525f3) [peter medium 補充](https://petersuppi.medium.com/ai-product-discovery-framework-practice-08d94b9525f3) Strategy Discover Delivery ![IMG_0135](https://hackmd.io/_uploads/SkwCAHqz-x.jpg) | | Strategy| Discover | Delivery | | -------- | -------- | -------- |-| | 核心 | 找到對的方向 | 做對的產品 | 把產品做對 | | 關鍵問題 |市場夠大嗎?|對使用者有價值嗎?|我們能夠快?| ### AI就像我們的顧問 (Copilot) Product strategy - time saving by AI Product discovery - time saving by AI ### AI 產出的內容敢用嗎? 如何把 AI 用得好 #### AI 產品老司機 把多年經驗整合在 Agent 中 Agent :把想法跟經驗整合在 Agent Geeral LLM 的特色 - 既廣且深 - 表現取決於使用的人、會不會問問題 特化 Agent 的特色 - 專精特定領域 - 手把手引導、問問題 #### 技能1:產品策略的健檢 此範例使用:[codeer](https://www.codeer.ai/) 經過 8-10 輪手把手對話 #### 技能2:功能排序 1. Business Impact(20%) 2. Customer Value (20%) 3. Urgency(25%) 4. Effort(25%) 6. Strategy Fit(10%) 自己打分可能會失準,把標準跟 AI 說讓 AI 來打分數可能會更準確 12 個 PM 的技能 ### 情境二:AI加入Delivery 10X - 挑戰: 如何快速找到大量好的點子 - 準度高、速度快 #### 如何加速 Strategy, Delivery? ##### 解法1:自動化(n8n、Slack、HubSpot、Google Sheeet) Automate tasks from X to Y - From requirements to backlog - From backlog to spec - From spec to design - From design to prototype **只要 from X to Y 的都可以自動化** ##### 解法2:模擬 模擬使用者研究 Install your Synthetic Users(https://www.syntheticusers.com) > Insight always available from within the company Synthetic Users:Your Company(Product, Marketing, Ops, etc...) 用 AI 做快速驗證:可以客制化 User,把你的 User 的 persona 設定進去 ##### 解法3:Product Builder(一條龍XD) 你就是那條龍 XD 新鮮的一條龍XD #### 關於Vibe Coding Brian Balfour - https://www.reforge.com/ 用既有產品的優化(1 -> 10) 比較適合做新產品 (0 -> 1) * Prototypes that look like your product * Al that remembers your customers, feature set, and strategy * Plan mode that structures ideas before generating * Generate multiple variants, not just one output * Built-in collaboration with sharing, commenting, and remixing * Validate with customers w/Al Interviews and Surveys (coming soon) ### AI 帶來了挑戰,也帶來了機會! 過往 - 只有大公司有辦法執行 現在 - 一般公司也能使用 ### 怎麼開使 專案導入 3P - Product - 不要找核心系統 - People - 對 AI 有興趣 - 能忍受工具初期的不完美 - Process - 拿掉中間產物 - 找出流程中的瓶頸 - 領導層的支持 - 一點霸道的規範 - 新產品一定要Vibe Coding - AI fluency in performance review ### AI時代的三個生存法則 (拒絕瞎忙) 找對問題 (Find it Right) - 用 SDD 框架 + Agent 極速驗證 (Verify it Fast) 打破邊界 (Build it Now) - 產品團隊每個人都可以透過 vibe Coding 親手打造產品 --- ( ੭ ̇ᗜ ̇ )੭ 聊天室 ( ੭ ̇ᗜ ̇ )੭ 一開始以為這個 peter su 是另一個 peter su > 什麼?我只認識這個peter su > 《夢想這條路踏上了,跪著也要走完》 XDD - 如果是另一個,我會果斷走向另一棟 (X - 超級好笑:) 這天氣不適合喝雞湯嗎 - 大學喝得夠多了 :) - 好好笑大家 so cute - 我連滾帶爬跑去別棟 - Jensen 跟 Gipi 在旁邊~ XD - 有發現他們默默坐在中間的地方 好羨慕的規模ㄟ! 筆記手不要放棄呀!!! >剛剛當掉了,打了一堆結果重整後全不見了 QQQ >表格真的有點難記>< >> 補簡易文字版QQ >剛一度以為只有我在記 QQ >我也是一度以為只有我在記! >有人是用轉錄軟體嗎,怎麼打這麼快XD 不要放棄,有歷史記錄可以看剛剛打的內容 > < 講者的聲音好像陳一枝(有人認識嗎) 身為一個 UR 的提倡者,對於想要用 AI 取代使用者研究真的有點衝突 >前年剛有模擬使用者的產品時,測出來的效果不太理想,所以到今年已經可以使用了嗎!? >主要考量點他少了人性的那些缺陷表現,AI太完美了 >確實前年使用的時候有發現AI有討好的狀況 >AI模擬還有缺乏context的問題,問主流族群+general的問題可能還可以,問題比較窄+小族群應該會超級爆炸 >> 如果要用AI取代受試者,那不如直接讓AI也擔任訪談,他們自己對話就好 XD >> 不過有的時候就是需要這些小群帶來的洞見,才有機會找到亮點 >>> 對啊 >>>>好奇,實務上有人已經在應用了嗎? >>>>有聽過有些小公司想這樣用,然後結果爆炸出來找專家顧問的 突然發現著卓學長隔壁是唐老師?。 這場好多大佬!

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