# Circles

The Online Meeting Co-operative has a [sociocratic](https://www.sociocracyforall.org/sociocracy/) organisational structure consisting of three _circles_, with the following _roles_ filled by its operational members.

The _Lead_ in each circle is the PM and point person to contact when someone outside the circle needs information, and makes sure the circle gets necessary external resources to be successful.

## Organisational Circle Roles

>**Lead**: `vacant`

**Legal** is responsible for the legal status of our multistakeholder co-operative and any contracts with our partners. The role is currently shared by the Circle.

**Data Governance** is responsible for our data policies, such as GDPR compliance and responding to data-related requests. The role is currently shared by the Circle.

**Business Planning** is responsible for our business strategy, including market intelligence, product-market fit research, developing our product roadmap, and financial sustainability. The role is currently shared by the Circle.

**Membership and Reseller Management** is responsible for the relationship between our organisation and its members, including managing membership statuses, processing new operational member applications, user member accounts, and our reseller relationships. This role is currently filled by Wouter at [femProcomuns][femProcomuns] & [Free Knowledge Institute][Free Knowledge Institute].

**Organisational Operations** is responsible for maintaining the operational aspects of our virtual office, including access management, process documents, and internal training, so we can collaborate effectively as a remote organisation. This role is currently filled by Calix at [Autonomic][Autonomic].

**Accounting** is responsible for updating our financial statements and managing our wage distribution session each quarter. This role is currently filled by Benedict at [Hypha][Hypha].

**Finance** is responsible for financial planning and facilitating payments. This role is currently `vacant`.

**Membership Care** is responsible for ensuring operational members are cared for in the co-operative, and liaises with leads from the user community. This role is currently `vacant`.

## Product Circle Roles

>**Lead**: `vacant`

**Marketing** is responsible for the all marketing and promotional efforts, including branding, outreach, newsletter, and other marketing materials. This role is currently filled by Oliver at [The Open Co-op][The Open Co-op] and Eileen at [Simply Secure][Simply Secure].

**Sales** is responsible for generating sales leads and growing membership contributions to our organisation. This role is currently filled by Oliver at [The Open Co-op][The Open Co-op] and Wouter at [femProcomuns][femProcomuns] & [Free Knowledge Institute][Free Knowledge Institute].

**Website Development** is responsible for maintaining our website, developing content and visual assets that publicly communicates our organisation and its product offerings. This role is currently filled by Oliver at [The Open Co-op][The Open Co-op], Eileen at [Simply Secure][Simply Secure], and Melissa.

**Product Support** is responsible for supporting our members in their use of our product, responding to support emails and forum inquiries, and liaising with Technology Management to offer timely support for members. This role is currently filled by Oliver at [The Open Co-op][The Open Co-op].

**Product Management** is responsible for receiving, analysing, and valuing of user feedback and prioritising of development of the user experience and actual product and services. This role is currently `vacant`.

## Technology Circle Roles

>**Lead**: David

**Technology Management** is responsible for ensuring good communication regarding technical issues between all circles, and addressing technical inquiries from all members and on our forum. This role is currently filled by David at [femProcomuns][femProcomuns] & [Free Knowledge Institute][Free Knowledge Institute].

**Product Infrastructure** is responsible for managing access and keeping track of our product servers. This role is currently filled by Yurko and Elon at [Hypha][Hypha].

**Server Procurement** is responsible for purchasing and retiring our product servers and serves as the interface with server providers, managing payments, communicating service disruptions, and resolving hardware issues with our vendors. This role is currently filled by Yurko and Elon at [Hypha][Hypha].

**Service Provisioning** is responsible for deploying software and monitoring tools on our procured servers to deliver reliable videoconferencing service to our members, as well as maintaining our infrastructure codebase. This role is currently filled by Henning at [Collocall][Collocall].

**Service Monitoring and Support** is responsible for monitoring our server status and technical support email, providing timely response to ensure reliable videoconferencing service to our members. This role is currently filled by Henning at [Collocall][Collocall] in CEST and Elon at [Hypha][Hypha] in ET.

## Rotating Roles

| Role | Description | Jan | Feb | Mar |
|:-----|:------------|:----|:----|:----|
| Inbound monitor | Monitor the [e-mail] address and respond | David | `vacant` | `vacant` |
| User account | Register new users when they sign up on Open Collective | Wouter | `vacant` | `vacant` |

## Inactive Operational Members

[Collective Tools][Collective Tools]
[Platform 6][Platform 6]
[Webarchitects][Webarchitects]

## Co-operative Service Providers

[Koumbit][Koumbit] as one of our server providers.
[Platform 6][Platform 6] as our Open Collective fiscal host.
[Webarchitects][Webarchitects] as our virtual office infrastructure provider.

[Autonomic]: https://autonomic.zone
[Collective Tools]: https://collective.tools
[Collocall]: https://collocall.de
[femProcomuns]: https://femprocomuns.coop
[Free Knowledge Institute]: http://freeknowledge.eu
[Hypha]: https://hypha.coop
[Koumbit]: https://www.koumbit.org
[Platform 6]: http://platform6.coop
[Simply Secure]: https://simplysecure.org
[The Open Co-op]: https://open.coop
[Webarchitects]: https://www.webarchitects.co.uk