Antoine Lefevre
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    # User testing template :::danger This template is prefill with *Lorem ipsum* text and some gaps "...". Replace it with your words. ::: :::warning ## Qualitative interview guide **Introduction** *Hello, my name is (…), I am a student at EmLyon Business School, and for one of my courses (Introduction to Web Design), I have to conduct a team project of an App creation. We designed this App to answer to a specific problematic which is “encouraging seniors to go on road trips using gaming”* Q1: Could you please briefly introduce yourself ? Where do you live? How old are you? Are you married? Q2: Are you retired? What is your job? How long have you been retired? What was your job before retiring? Q3: What are you passions, hobbies? **General information related to the topic** *Query the tester with general questions. Talk about his habits.* Q4: Since you retired, have you ever been on a road trip? How often do you go on road trip if you are not retired? If yes where did you go? With who? What mean of transportation did you use? If no what prevented you from going on a road trip? (Money, health problems) Do you like going far? Q5: What games do you enjoy playing? How often do you play those games? With who? (family, friends, stranger, clubs?), With how many people? Q6:Do you have a smartphone or a tablet? How often do you use it? For which purposes? Do you have a computer? How often? Do you have games on your smartphone? Do you enjoy to play? **Behavior related to particular issues** *Ask him to express himself on your application, product or service. Feel free to use the prototype for this part.* Q7:How did you find the sequence of screens? Was it easy to understand and logical or was it confusing ? Were the purpose of the App and the instructions clear enough ? Q8:How did you find the design? Was it beautiful or ugly? (colors, typos, photos, interior layout of the screens)? Was the writing easy to read? Were the buttons easy to use? Q9:Would you use such an App ? If not what would prevent you from doing so? **Constructive suggestions for improvement** *Ask him how you could improve your prototype* Q10:What would you add or take off to improve the App (text, images, colors, even a screen)? ::: --- :::warning ## Testcard ## Pre-testing **Name:** Lefèvre Christophe **Age:** 55 **Occupation:** Travelling/Sports/Works in public relationships/Married (with my mother)/Technologies user/Already travelled in America but didn't do Road 66. **Context of the meeting (where, with who, etc.):** Because of the current context, I asked my dad... He is not as older as expected but it's the best I've found. **Duration of the meeting:** About 10/15 minutes. ## User scenarios testing **1st instruction** (this is your first scenario): You are a road trip lover and you want to have kind of new roadbook to tell you what to do, using games. Choose the one you want. **Observations:** He has no difficulties to find a road trip, but according to him there were no so many road trips proposed. He adviced us to make more road trips examples. --- **2nd instruction:** (this is your second scenario): You are near a monument, and you have to take a picture of it. What do you think ? **Observations:** Very simple, the button are as big big as expected. I can perfectly read what it's written. But for the goals are not clear enough ? How to win ? --- **3rd instruction:** (this is your second scenario): You took your picture, and want to learn something about the place of which you took a picture ? **Observations:** Very simple, and easy to use. The topics are interesting, and the smileys are fun. It can be also useful for the grandchildren if you want to travel with them. ## Qualitative testing **Positive feedback:** - Easy to use - Nice - Can be also useful if you travel with children. --- **Neutral feedback:** - "Good Job" - Inerracting - Likes the functionnalities (learn something every time) --- **Negative feedback:** - Aims of the game not clear enough, confused. - Do you really think it is going to be used by seniors ? - Not enough road trips proposed (but I told him it was an example) --- **Learning & insights:** From that, we've learn that we had to make it even easier and clearer. Because he challenged our app. So we had to be clearer while explaining the goals. --- **Decisions & actions:** To iterate, we made one main change : separate the "goals and the way it works", so as to make it as clear as possible and to attract seniors who are not always really friends with technologies. Explaining in a better way cannot make challenges of our app appeared anymore. ::: ## Testcard ## Pre-testing **Name:** Talon Badia **Age:** 51 years old **Occupation:** She has been married for 16 years, she likes running, playing board games and reading. she's a lab tech at a pharmaceutical company. She doesn't travel very often because she works a lot. **Context of the meeting (where, with who, etc.):** During the quarantine, I asked my mother at my house. **Duration of the meeting:** 45 min ## User scenarios testing **1st instruction** (this is your first scenario): You want to travel, make a road trip and you want to take pictures, we offer you our application that allows you to discover monuments by taking beautiful pictures. **Observations:** The application was fluid and very intuitive with large visual buttons. --- **2nd instruction:** (this is your second scenario): You must now choose a pre-defined road trip in order to build your route. **Observations:** A varied choice which is very interesting for a road trip, with the possibility of not following the route in chronological order which allows greater flexibility for users. --- **3rd instruction:** : We imagine that you arrived in front of the monument and now you have to take a picture of it. **Observations:** Very intuitive button, and very good idea to have added an option to learn historical facts about the monuments, but it would be better to group the photos within the application in an album. ## Qualitative testing **Positive feedback:** - Easy to use - Simple design for the elderly - Allows you to discover new places --- **Neutral feedback:** - she loves the fact that she can get information on monuments - It's an application that never existed --- **Negative feedback:** - There is no photo album integrated directly into the application - Where does the data from the photos taken via the application go? --- **Learning & insights:** From that, We learned that we had to reassure the elderly and show them directly the photos they took on the application. --- **Decisions & actions:** To iterate, We are going to create a page listing all the photos taken by the users directly accessible by clicking on their profile button, in order to keep the application always intuitive. :::

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