FCOR: Community Outreach Revamp
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# Community Outreach Revamp Survey Results & Analysis ## Quick Links Complete results from survey: https://siddharthvipul1.fedorapeople.org/LimeSurvey%20Professional%20-%20Your%20online%20survey%20service.html ## Meeting Notes ### Meeting January 21st 2021 #### Attendees Marie Nordin (riecatnor) Sumantro Mukherjee (sumantrom) Sayak Sarkar (sayak_sarkar/bugsmith) Mariana Balla (marianab) Vipul Siddharth (siddharthvipul1) Ashlyn Knox (lilyx) #### Notes - Identify strengths and weaknesses of the community's engagement efforts based upon the background info that we can derive from the survey results data. ##### Experience with survey results Sayak: start by creating user stories out of what we understand from the stats Ashlyn: which questions do we need to answer? which can the data answer or not? testing against that ##### Questions What are the strengths of the community currently? ##### Insights 1. What region are you from? - does region correlate with demographic (student professional etc) - identify which regions have the most engagement in which teams - how do we connect ourselves to the regions with no response? - no one from African region - low response from APAC seems odd 2. What demographic are you connected with locally? - It seems to be a nice average spread - Should there be more students? - which category of student would we want to target? - different areas of study will bring different challenges - what kind of options would these different students want? - Connect with Heidi from Friendly Fedora - How do we show the non-coding side of Fedora? how do we get that demographic using or contributing to Fedora? - zine! - what can you get out of linux/Fedora? - for example designers-- free software 3. What attracted you to become an Ambassador? - people have FUN sharing Fedora - boils down to people in the end. the right fit, the culture is important - there is an interesting sentiment: "i can do this on my own" 4. What kind of participation have you had in the Ambassador Program in the past/currently? - we can assume people chose more than one here - can we find correlations between the choices - more people than we thought chose demos/workshops - where are these happening? - how do we capture this content? - educational resources seem like a great resources/incentive - professional networks - what can this mean exactly to different people? - linkedin (social networks) versus trying to convince a colleague to move to fedora 5. How many events(in person or virtual) did you attend this year and talk/discuss about Fedora? - This breakdown was to be expected, nmost people are attending 1-5 events related to Fedora 6. Choose one or mutiple options for process/support that you currently use to execute Fedora community outreach? - More people should have chosen Mindshare Committee- really everyone, bc this is the main source of $$ resources in Fedora - Is it surprising that people are self organizing? - not really? We have a culture of DIY - Providing more resources to the folks who are self organizing would be great - LUG - What can we do to benefit from the presence of Fedorans in these spaces? - How can we convert folks to users/contributors? - How can we support folks in the chat spaces more? - TG, discord 7. What would you like to be doing as on the Ambassadors/CommOps/Advocates/Join team? - Evangelize to students, developers , and other technical group - Actively participate in events happening nearby and talk about Fedora - People really don't love doing social media - Creating a process around boosting signal - Allowing folks who won't do social media to have their work put out there - People should keep doing what they're doing, we just want to know about it - What is the future of free media/bootable media? If we have this it should fit under the CommOps structure - NO 8. What lessons do you think we need to learn from the evolution of the Ambassadors/CommOps Advocates/Join programs? - Discord: this is interesting. A connection to a large user community. We could pair with Radka to try some experiments in this space.. can we send graphics/posts/videos there and see what kind of impact they have? More users/more contributors? We should point out the LimeSurvey - Can we translate more resources into different languages - Tshirt with a bunch of different languages - marketing/swag idea - We need design templates instead of specifics - Would be nice to have an infographic showing the full structure at the end of the revamp - Make sure to write ambassador group cleanup into process - We should have centralized indexed resource page 9. What functions, if any, that Ambassadors historically executed do you think are now outdated? - Seems everyone can agree installfests are no longer relevant (mn) - Demos/Swag still seem important, as expected (mn) 10. What do you see other organizations doing that you think works well? - I see two main categories: (mn) - incentives - networking - career opportunities - educational resources - demos they can learn the from - Fedora the OS/product - end users - brand recognition - demos/marketing/promotion - We should promote AskFedora - add it into the installer - adding it to the getfedora.org page - We need to connect outreach teams with current incentives & end users focused content 11. What kind of things do you want to see CommOps focusing on? - Top 5 choices are: - Current contributor base - User base - this one is a little questionable to us. what kind of focus on users? could this be from an engineering perspective versus an outreach method? Or can this translate to users converstion to contributors. - Events - Promotion - Onboarding - Runner ups: - Initiatives from within the team - Social Media - Low 5: - Accessibility - Improving processes - Marketing - Social Media 12. What could you do even more of if you had the resources? - These seems to fall into a couple categories - Events - People still really want that tried and true method of ambassadorship - How can we make folks a bit more "ambassador-y" while attending virtual events - tshirts - updated talking points "Whats the difference between Fedora and Windows/OSX/other Linux distros" - pamphlet! 13. What has kept you from joining? - No. 1: Unclear how to get involved. - I feel we are addressing this with our documentation plan (mn) - No. 2: Too many barriers to entry. - This might refer to a person, situation, not knowing where documentation is. - No 3: #### Quick assessments - people do not use the mindshare committee as much as they should/could - enable self organizers with more resources - people aren’t interested in running events, but they do want to participate - need a function to share/signal boost things OR - strengthen the existing network for sharing cool projects, signal boosts etc #### Actions Connect with Heidi from Friendly Fedora

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