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    # 科技麻瓜 NGO 和開源魔法師的旅程 #### 1.產品開發流程 小海:從來沒聽過有流程這件事,不能失敗與重新定義成功 小班:NPO不知道自己要什麼,開發人員對議題不夠熟,很 shock CET的組織型態 #### 2如何對焦?相遇後語彙與知識卻差異過大,怎麼找到溝通方式。 工作方式(communication) 小海:MVP,前後端…etc,開源協作方式的不穩定性(交接),有工程師翻譯機, 小班:文件很重要,交接的方式,如何說服 NPO 在做產品這回事(翻譯完要協助判斷) #### 3.如何前進?開發流程進度如何與倡議時程與目標的扣合。 小海: 小班:進度(產品目標)與參與者的自由(動機和創造) 系統如何成為倡議的棋子,對倡議規劃的理解 對專案的控制度與開放性的衝突 empower NPO之外,也要培力新參與工程師開源和議題是什麼。 #### 4.如何抵達?數位產品真的對倡議有用嗎。 小海:開發速度,成品樣貌,和倡議現場很難百分之百吻合,所以有用,但不如預期的有用,而且過程比結論有意義, 小班:最理想的狀況是新的工具帶來新的行為,這個行為可以在倡議上有意義。 但這個產品並沒有創造使用者新的參與方式,而且量不夠大,沒有真正節省到特別多時間。如果真的要有用,需要很多前置作業,而不是東西做出來就好。 在倡議,做簡單互動小遊戲或資訊視覺化,CP值比較高。但這個產品太大(很多人做,很多行銷資源,很多人舉報) 人多的問題:管理和溝通成本變高, #### 其他 小海要對NPO講的話: 參加社群學習視野,但不要一起開發產品(不是田僑仔不要來開源社群玩),因為兩者所擁有和面對的資源和壓力很不同。 小班要對NPO講的話: 把社群當夥伴,議題和方向NPO要想清楚,要彼此信任,團隊是最重要的,沒有對的人就沒辦法做出東西。開發過程,NPO要常常來對齊倡議資訊。 我們是在排除障礙,例如不要讓工程師loading太大,不要做對倡議沒有用的事情。 #### foundation,門檻: NPO願意理解與學習開源文化,流程和工具,學習和參與另一種文化,而不是外包 開源社群也有專案的ownership,開源社群願意耐心陪伴我們開展新的認知和調整流程,

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