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    # 2024臺灣企業DORA關鍵數據大公開 - 王宏仁 {%hackmd @DevOpsDay/B1cnefOI0 %} [TOC] ## 》[議程介紹](https://devopsdays.tw/2024/speaker-page/229) ## 》[填寫議程滿意度問卷|回饋建言給辛苦的講者](https://forms.gle/EYxkkbAx1yXhVG3X7) > 共筆從這開始 AI 資安 EZG ## 主題分類 - IT現況跟挑戰 - DevOps戰力 透過這個數據來參考整個DevOps團隊來跟自己的差距,讓老闆爭取更多的人力跟預算,這是今天整場演講想講的事情。 ## 問券調查 今年有422間(2000大規模企業為主),在2/1-3/15 主要是有三年內營收有達到10-12億為主 - 高科技 - 製造業 - 服務業 電信 資訊服務 物流 - 金融業 銀行 證券 保險 電子支付 租賃業 - 醫療業 醫院藥廠醫療照顧 - 政府學校 一級政府機關 #### 問券受訪問者 主管有七成 CISO跟資安主管62.8% ## IT成長率 IT投資成長率重回到兩位數成長率。 疫情降低,但今年又回來了 但可能是因為生成式AI帶動更多投資回來了 ## 三軸轉型:轉型1轉型AI化 超過8%的CIO覺得已經改變了 高達八成CIO GAI將大幅改變企業跟產業,只是時間長短問題。 兩成CIO,GAI不是未來趨勢,是2024年面對的戰略課題 ## 企業採用GAI狀況 三成想用 三成正在規劃今年導入 5.3趴是GAI領頭羊 1.4趴是GAI技術先鋒 大部分的都還在想怎樣導入,真正使用的只有5%,整合進去的人真的是很少。少數的企業才有擴大採用而已。 ## 2024產業IT投資力道 過往平均都是七趴而已。 金融業一成六四的成長率,醫療業一成三五。 服務業連續三年兩位數的成長 - 2022 14.6% - 2023 10.4% - 2024 11.7% 製造業難得破十,10.4% 高科技產業跟政府學校較弱 高科技產業去年9.8%,今年回到6趴 政府學校回到五六趴 ### 實際金額 整體平均兩億 - 一般製造業三千多萬 - 金融業IT平均破10億 是其他產業的好幾倍 - 高科技大概一億兩千萬 - 服務業九千四百萬 - 醫療業一億五千萬 - 政府學校兩億一千萬 醫療業最近遇到一些更新,政府也鬆綁上雲,導致今年醫療業有變多 金融跟今年力道成長一倍。 ### 佔營收比例 數據可能不準,但其實至少是個數據可以看 ### IT預算佔營收比例 - 整體平均8% - 金融9% - 一般製造0.8% - 高科技製造2% - 服務業3.4% - 醫療3.2% - 政府學校組織4.7% ## IT八大投資技術規模 上雲投資加碼三成五 邊緣運算跟AI增加10% 數位轉型唯一負成長的,比去年還少 devops預算成長力道弱,只有2.5趴! 投資範圍 2023 2024 數位轉型 七點三 九點九 資訊安全 六點三 七點四 cloud 五點一 四點六 大數據 三點一 三點五 機器學習 三 三點二 行動應用 二點七 三點三 邊緣運算 二點一 二點三 devops 一點九 二點二 AI創新優先度增加,IT現代化持平。 ## GAI是企業上雲的殺手級應用 因為很多GAI的使用都在雲上,都讓企業都採用更多雲 GAI領先企業2024雲端預算成長率 八項裡面成長最多 成長四成。 ## 企業上雲趨勢 雲原生跟AP上工雲的比例都增加,對於DevOps的上面都是機會,越來越少老舊系統,但架構也會更複雜,但只要事情做好就會是一個創作新價值的機會。GAI驅動的這些影響已經開始產生了 金融業因為GAI影響最大,金融業採用雲原生技術的從五成六變成六成七。 醫療以前都是四成以下,今年有到五成了,最積極的產業。 生成式AI影響上雲,影響DevOps產業的狀況。 ## 產業IT投資重點 醫療產業只有cloud正成長,其他都是負成長 政府機關今年IOT最積極加碼,因為剛開始建設 ## DevOps平均投資 整體平均三百多萬 - 製造業兩百多萬 - 服務業平均三百七十多萬 - 高科技減少一點一趴,有181萬。 - 政府學校將近六百萬,成長兩成二。但主要是因為要做資安而成長的,所以要先做DevOps ## DevOps預算 如何推算對手的預算,知道營收,知道比例,就可以跟老闆要錢啦。 整體平均一點九趴 - 一般製造業大概佔六點六趴 - 高科技一點四趴 - 服務業四趴 - 金融業零點七趴 (雖然金額高,但因為營收高所以看起來占比較少) - 醫療業兩趴 - 政府與學校二點八趴 平台工程台灣沒有大規模投資,因為台灣軟體規模不夠大 ## 開發需求增加 AI導致開發需求增加 開發團隊大概平均四十二人,佔IT團隊的六成 # DORA Google的DORA今年有中文版報告啦。 DevOps Research and Assesment ## 四大指標 - 部署頻率 - 交付時間 - 平均復原時間 - 變更失敗率 菁英/高階/中階/低階:18%,31%,33%,17% 台灣大部分的數據都有在高階標準,除了變更失敗率以外。 大部分都是高階團隊跟中階團隊。今年高階團隊大概到了六趴。 ## 能力分級 平均的卓越團隊是18% 金融業在2024卓越團隊有10.8% 製造業大概7.5% 但製造業人少沒這麼複雜,不用導入什麼東西 醫療產業8.7% 高皆平均投資是八百萬在維運團隊 中高階大概三百萬左右 ## GAI衝擊企業 中高階比較有更多衝擊,因為覺得自己做得還不夠好,會需要做更多的危機 GAI影響IT技術工作。科技資安會有更多影響。 ## GAI採用 台灣企業大概有兩成用GAI來寫文件 兩成學新技術 兩成來寫code 三趴來辨識bug # GAI加速企業上雲 擁抱雲原生 IT開發力會比過去更有價值 最終需要IT把東西落地,未來的需求只會只增不減。 ## 》聊天室 ###### tags: `DevOpsDays Taipei 2024`

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