Terry Wang
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    --- title: 0324 教務處會議筆記 --- # 0324 教務處會議 - 傳達時的 signaling 很重要 - 向上爭取資源時很有用 - 避免錯誤的預期 ## 建宏 - 建立「臺大系統」 SSO - Use Case - 三校人共同使用 - 跨校學分學程登錄 - 期末教師評鑑 - Ceiba (不再使用) - 自己寫或是採用 opens source 的 SSO Server 方案 - Apereo CAS (open source) - PHP Larvel (自己寫) - ASP.net Core (自己寫) - 可以使用計資的 source code - 1.0 是自己寫的 - 不會停掉 - 不是用統一標準建立 - 外包廠商嫌麻煩 - 2.0 是買微軟的系統 - 一個 license 有點貴 - 在校生限定 (連校友都不能用) - 一畢業就會沒有權限 - 因為是看人頭付款的 - 外包廠商建議 2.0(看起來是因為比較好串) - 如果沒有校友使用需求的話計資會推薦 2.0 - 計資的狀況沒有到很理想 - 或許可以自己架一個 - 用現有套件試著套看看 - 三校資料導入時會怎麼做 - 直接把資料倒進去 - 自動化的可能性? - 還在探索 - 時程上會怎麼安排? - 年中前測試機就可以上了(如果只是要測試的話) - 不會急著在年中前上線 - 先試著串起來 - 自己建的話跟計中的有什麼區別 - 架構上是差不多的 - Maintain? - 耶魯大學(Apereo CAS 的使用者) - 交給 Apache 基金會管理,非營利機構,不會有開公司的可能性 - 大家常用的程式語言 - PHP - ASP - ASP.NET - 可能的做法 - 找四個人,然後自己去討論時程並且上報 - 時程表超重要 - 請建宏自己找人 - 一個人一個語言 (垣凱、彥城) - IaC 導入 - Infras as Code - 將基礎架構視為程式碼的作法 - IaC 的問題與優點 - 導入公有雲 - Google Cloud Platform, AWS, Microsoft Azure - 微軟有的公共機構經理有來談 - 希望可以把資料搬到 Azure 上去 - 可以考慮有沒有什麼東西可以搬上去 - 以流量小,用量不大的東西做為測試方案(因為老實說還是有點貴) - 演講網可以試試看 - 已經沒有在維護ㄌ - 雖然流量大,但使用者夠少 - 新生專區好像也可以試試 - 鄉野調查後發現 A 牌不 ok - 目前 Google 跟 Azure 在台灣有機房 - 以校內需求來看把資料放上公有雲成本太高(一年 1000 萬) - 可以減少成本 - 就是把 VM 放到 Azure 上 - 可能的方案 - 選 2 到 3 個 candidate - 先看各種服務的流量再決定 - 演講網可能比較適合 - 公開資料沒有個資考量 - 流量少 - 以校外人士為主 - 可以邀請 iKala 進來評估與合作 - 選課系統如果爆掉後果不堪設想,所以初期不考慮 - 教務長是支持的 - 錢是不是問題 - 8 位數可能是個問題 - 一次性消費比較沒問題,annualy charge 會有問題 - 東西搬不回來是個問題 - 財務風險有點高 - HA 建立 - HA 高可用 - SQL Cluster - 之前的 SQL 都沒有 Cluster - 會針對 web 的 SQL 開始做 Cluster - 目前只能一台一台去試 - 額外的套件放進去不太確定放進去可不可行 - 有沒有可能先把特規(額外)的東西先放在旁邊 - 流動性很重要 - 上傳檔案的問題 - 我們都是跟程式放在一起 - 要移動可能有點小困難 - 放入共有的檔案系統可能是個做法 - Windows 要在 IIS 掛載並另外設定額外權限,步驟有些麻煩,只有測試過可以讀取,不確定可不可行。 - 招生很常用 - 儲存不是問題 - 書審資料 - 碩甄最多 - 大小接近 20G - 完全不是問題 - 數目大概 8000-10000 個人 - 一個學生 6-7 個檔案 - 申請入學 - 繳費單與通行證 - 那些儲存都不是永久的(一結束就關掉了) - NTU Cool 存了 40 多 T - MinIO - 先建個 10T 的 Object Storage - 可以試建一組玩玩看 ## 佳吟 - 各項招生的模組化 - 目標:招生報名系統開發團隊,進行系統模組化設計 - 各項招生版面美化一制性 - 有 14 個報名系統 - 網頁的首頁要怎麼擁有一樣的一致性 - Code 共用得越多越好 - 從 14 個人的人力縮減成 3 個 - 可能的方案 - 先列一張大表,縱軸寫系統,橫軸寫功能,分別勾選各個系統分別有什麼功能 - 可以先從上傳與預覽功能 - 視覺上先以一個系統的設計作為參考 - 可以試著減少分支 - 報名表的共通點? - 上傳檔案、檔案線上預覽共通點? - 功能模組話討論與分工 - 提升資訊系統客服服務 - 提倡:建置【資訊組客服系統】 - 欄位:系統名稱、系統簡介、系統說明、系統開發者、系統業務窗口、系統客服人員操作入口、系統操作手冊 - 客服回報問題: - 關於法則請轉接給業務窗口統一回覆 - 系統操作問題,請記下相關資訊(學號、聯絡電話、問題、操作流程說明、錯誤畫面、時間),轉寄給開發人員 - 系統緊急問題評估後,再轉接系統開發人員 - 可能做法:每一位同仁認養一個系統 - 需要一個客服團隊 - 如果有人打電話來,有一個紀錄 - NTU Cool 有聘一位全職客服 - 自己一個人接不完 - 有請工讀生幫忙 - 組一個 3-5 個大學生的團隊 - 事前要訓練 - 學長姐會教下去(形成有機的循環) - 可以先找兩位種子學生 - 或許可以用服務學習的名義(?) - 可以有一些有技術背景的客服團隊 - 等到機制出來了,再請上面幫忙 - 學籍查詢與下載改版系統

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