Packaging reporting

About the data in Jira

  • We have tickets in the following project: PKG
  • These are created via Slack in #package_requests
  • These issues go through different statuses (e.g. 'in review', 'merged', 'done', etc.)
  • These issues have the following metadata associated with them:
    • urgency
    • type ("New Package", "Package Update", "Other", "Bug Report")
    • package name
    • package version
    • destination (e.g. defaults)

JQL query for finding finished package requests

project = "PKG" AND 
"Package Name[Short text]" IS NOT EMPTY AND
type = Task AND
status = Done
ORDER BY created DESC

What's possible to do via Jira's API

  • We can see how long it takes to complete packaging requests by inspecting the status "history"

Jira reporting dashboards

It's possible to create a reporting dashboards in Jira:

https://confluence.atlassian.com/jirakb/reporting-in-jira-461504615.html

After messing around with it a little, I found that the "Javascript for JIRA Cloud" is the best
one.

Term definitions

SOW - Statement of work; contracts