# 160960000
## Issue
- Node has no detail including Tag and iDRAC network after a MB replacement.
- Both iDRAC network settings and Tag are empty.
## Concern
- EasyRestore didn't work properly.
## Plan
1. Set iDRAC network > OK
2. Access iDRAC > OK
3. Do Personal Module update > OK
4. Upgrade iDRAC. > OK
5. Import iDRAC license > OK
6. Re-build/Edit fru 17 > OK
7. Configure Virtual Console, esure it works. > OK.
8. Check, Install, Config ISM + vmk1 > OK
9. Check ensure Platform Service is working properly with iDRAC. > OK
10. Compliance Status. > OK
## Troubleshooting & Remediation
### Node details
- Tag: 7RX8NX2
- Model: E560F
- VxRail: 7.0.401
### Set iDRAC network
iDRAC Network need to meet:
```
Address=172.19.44.7
DHCPEnable=Disabled
DNS1=172.19.50.35
DNS2=172.19.215.135
DNSFromDHCP=Enabled
Enable=Enabled
Gateway=172.19.44.1
Netmask=255.255.255.192
```
Current iDRAC Network;
```
[root@tldcvxrail3:/opt/vxrail/tools] ./ipmitool lan print
Set in Progress : Set Complete
Auth Type Support : MD5
Auth Type Enable : Callback : MD5
: User : MD5
: Operator : MD5
: Admin : MD5
: OEM :
IP Address Source : DHCP Address
IP Address : 0.0.0.0
Subnet Mask : 0.0.0.0
MAC Address : b0:7b:25:ce:07:bc
SNMP Community String : public
IP Header : TTL=0x40 Flags=0x40 Precedence=0x00 TOS=0x10
BMC ARP Control : ARP Responses Enabled, Gratuitous ARP Disabled
Gratituous ARP Intrvl : 2.0 seconds
Default Gateway IP : 0.0.0.0
Default Gateway MAC : 00:00:00:00:00:00
Backup Gateway IP : 0.0.0.0
Backup Gateway MAC : 00:00:00:00:00:00
802.1q VLAN ID : Disabled
802.1q VLAN Priority : 0
RMCP+ Cipher Suites : 0,1,2,3,4,5,6,7,8,9,10,11,12,13,14
Cipher Suite Priv Max : Xaaaaaaaaaaaaaa
```
Updated iDRAC Network:
```
[root@tldcvxrail3:/opt/vxrail/tools] ./ipmitool lan print 1
Set in Progress : Set Complete
Auth Type Support : MD5
Auth Type Enable : Callback : MD5
: User : MD5
: Operator : MD5
: Admin : MD5
: OEM :
IP Address Source : Static Address
IP Address : 172.19.44.7
Subnet Mask : 255.255.255.192
MAC Address : b0:7b:25:ce:07:bc
SNMP Community String : public
IP Header : TTL=0x40 Flags=0x40 Precedence=0x00 TOS=0x10
BMC ARP Control : ARP Responses Enabled, Gratuitous ARP Disabled
Gratituous ARP Intrvl : 2.0 seconds
Default Gateway IP : 172.19.44.1
```
### Access iDRAC
- Both fqdn and IP work.
### Do Personal Module update
- Completed
- Tag and model are plotted.
### Upgrade iDRAC
- Completed.
- 5.10.30.201
### Import iDRAC license
- Completed.
- Exported from DEE.
- Enterprise.
### Re-build/Edit fru 17
Current fru 0:
```
[root@tldcvxrail3:/opt/vxrail/tools] ./ipmitool fru print 0
Board Mfg Date : Tue May 11 16:23:00 2021
Board Mfg : DELL
Board Product : PowerEdge R640
Board Serial : CNIVC001321078
Board Part Number : 0X45NXA04
Product Manufacturer : DELL
Product Name : PowerEdge R640
Product Version : 01
Product Serial :
Product Asset Tag : PASS:12345
```
Current fru 17:
```
(Empty)
```
Updated fru 17:
```
[root@tldcvxrail3:~] /opt/vxrail/tools/ipmitool fru print 17
Chassis Type : Rack Mount Chassis
Chassis Part Number : VxRail E560F
Chassis Serial : 7RX8NX2
Chassis Extra : DE700192400149
```
- Completed.
### Configure Virtual Console, esure it works
- Completed.
- eHTML5, port 5901
### Check, Install, Config ISM + vmk1
- Completed.
- Both vmk1 + vSwitchiDRACvusb were not existing.
- Both have been created and functioning properly.
iSM:
```
iSM is active (not running)
```
iSM restarting removes standard SW.
vib:
```
dcism 4.1.0.0.2410-DEL.700.0.0.15843807 DEL VMwareAccepted 2021-11-22
```
vmk1 + vSwitchiDRACvusb svs have been re-created by ism/sfcbd
```
vmk1
Name: vmk1
MAC Address: 00:50:56:6b:bb:9f
Enabled: true
Portset: vSwitchiDRACvusb
Portgroup: iDRAC Network
Netstack Instance: defaultTcpipStack
VDS Name: N/A
VDS UUID: N/A
VDS Port: N/A
VDS Connection: -1
Opaque Network ID: N/A
Opaque Network Type: N/A
External ID: N/A
MTU: 1500
TSO MSS: 65535
RXDispQueue Size: 4
Port ID: 134217792
```
### Check ensure Platform Service is working properly with iDRAC
- vxpsvc has connected to iDRAC successfully.
- Platform Service has connected to iDRAC successfully.
```
2023-02-16T07:35:00Z platform_svc: [ThreadPoolExecutor-0_0] INFO - USB nic is ready
2023-02-16T07:35:00Z platform_svc: [ThreadPoolExecutor-0_0] INFO - wait iDrac... ,[Errno 111] Connection refused
2023-02-16T07:35:18Z platform_svc: [ThreadPoolExecutor-0_0] INFO - USB nic is ready
2023-02-16T07:35:18Z platform_svc: [ThreadPoolExecutor-0_0] INFO - wait iDrac... ,[Errno 111] Connection refused
2023-02-16T07:35:35Z platform_svc: [ThreadPoolExecutor-0_0] INFO - USB nic is ready
2023-02-16T07:35:35Z platform_svc: [ThreadPoolExecutor-0_0] INFO - iSM is ready
2023-02-16T07:35:36Z platform_svc: [ThreadPoolExecutor-0_0] INFO - Found service acccount in slot 15
2023-02-16T07:35:36Z platform_svc: [ThreadPoolExecutor-0_0] INFO - Refresh Password
2023-02-16T07:35:37Z platform_svc: [ThreadPoolExecutor-0_0] INFO - Enable the account
2023-02-16T07:35:38Z platform_svc: [ThreadPoolExecutor-0_0] INFO - Setting up the public key for the service account
2023-02-16T07:35:49Z platform_svc: [ThreadPoolExecutor-0_0] INFO - Service account setup successfully
2023-02-16T07:35:49Z platform_svc: [MainThread] INFO - the Idrac is ready.
2023-02-16T07:35:49Z platform_svc: [MainThread] INFO - Add sticky bit for PS config file
2023-02-16T07:35:49Z platform_svc: [MainThread] INFO - started the restful API service.
2023-02-16T07:35:52Z platform_svc: [ThreadPoolExecutor-0_0] INFO - The updateable firmware info collected
2023-02-16T07:35:54Z platform_svc: [ThreadPoolExecutor-0_0] INFO - PTAgent Account setup done
2023-02-16T07:35:54Z platform_svc: [ThreadPoolExecutor-0_0] INFO - ConfigSetting: agent_backend='auto'
2023-02-16T07:35:54Z platform_svc: [ThreadPoolExecutor-0_0] INFO - Detected Agent Backend: 'none'
2023-02-16T07:35:54Z platform_svc: [ThreadPoolExecutor-0_0] INFO - Bypass the firmware inventory initialization
2023-02-16T07:35:54Z platform_svc: [ThreadPoolExecutor-0_0] INFO - Start PSAPI service thread
2023-02-16T07:35:54Z platform_svc: [ThreadPoolExecutor-0_0] INFO - resistered api list: /node/discoveryinfo$ /node/info$ /node/apis$ /node/fw$ /node/fwupgrade/staging$ /node/fwupgrade/apply$ /node/idrac/reset$ /node/inventory/hard_refresh$ /node/tasks$ /node/tasks/(?P<taskid>[\w-]+)$ /node/agent/status$
2023-02-16T07:35:54Z platform_svc: [ThreadPoolExecutor-0_0] INFO - Registering "dell.idrac_account"
2023-02-16T07:35:54Z platform_svc: [ThreadPoolExecutor-0_0] INFO - Registering "techsuprep"
2023-02-16T07:35:54Z platform_svc: [ThreadPoolExecutor-0_0] INFO - Registering "dell.esxi_tmp_account"
2023-02-16T07:35:57Z platform_svc: [ThreadPoolExecutor-0_0] INFO - Platform initialized
```
VxRail Manager can gather host 03 details from Platform Service:
```
2023-02-16 07:36:53.851+0000 WARN [myScheduler-3] com.emc.mystic.manager.commons.vmware.VimOperator VimOperator.checkHost:2762 - In maintenance mode: tldcvxrail3.nus.edu.sg
```
- Physical View was plotted correctly.
### Compliance Status
- 1 non-compliant case detected ESXI_HOST tldcvxrail3.nus.edu.sg
- Non-Compliant BIOS for VxRail E560F 2.9.4
- Expected BIOS: 2.14.2
- Consider to upgrade BIOS manually.
- Upgraded BIOS manually for the host 03.
- Current BIOS: 2.14.2
- Regenerate Compliance Report: Outcome: Compliant
## Completed.
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