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Issues while running the payroll updates can arise due to some frequent error codes, like QuickBooks Error code 15240. This error code can prevent users from running the latest features and can occur due to some main reasons, like incorrect internet connection settings or an outdated version. If you encounter QuickBooks Error 15240, you can perform the detailed steps below to eliminate the issue once and for all.

You can reach out to our QB support experts at 1-855-856-0042 to get immediate assistance with the update problems in the app if the solutions provided below seem too challenging or time-consuming to undertake.

Possible Factors and Reasons Leading to QuickBooks Error Message 15240

QuickBooks Desktop error 15240 can occur due to the main causes and primary scenarios mentioned below -
  • Your QuickBooks Desktop version might be old or outdated, and the incompatible version might prevent users from running the payroll update process.
  • There are Windows registry issues in the PC, and the registry files might be damaged, corrupted, broken, or missing from the main system.
  • There are internet connection issues in the system, and the network might be weak, unstable, or unreliable while downloading the updates for QuickBooks.
  • The Windows firewall or an anti-virus app might be configured to block QuickBooks while running the updates, which can lead to obstructions in the process.
  • You are not running the update process in QuickBooks Desktop with proper admin privileges, and the current user account might be damaged or faulty.

Resolution Methods to Eliminate QuickBooks Payroll Update Error 15240

QuickBooks update error 15240 can be successfully removed by following the quick solutions below -

Solution 1 - Edit the IE Security Settings from the Tools Tab of the Advanced Menu

You can eliminate QB error code 15240 by modifying the IE security settings from the advanced tab.
  • Open IE to access the Tools menu and choose Internet Options to navigate to the Advanced tab, then go to the Security section.
  • Next, checkmark the Use SSL 2.0 option and choose the Use SSL 3.0 option, then hit Apply and OK to save the changes and rerun QB.

Solution 2 - Set Folder Permissions from the C Drive of the File Manager Window

Issues while running the update process can be fixed by modifying the folder access permissions.
  • Open the Windows File Manager and go to the C Drive to right-click the Intuit folder, then choose Properties and select the Advanced menu.
  • Select Owner as the User Group and choose the Advanced Security Settings option, then hit Change and enter the username in the Object Name section.
  • Click the Check Names option and mark the Replace Owner button, then hit Apply and OK and choose Users from the Permissions tab to click Full Control.

Conclusion

QuickBooks Error 15240 can be effectively eliminated by following the resolution steps above. If these solutions seem ineffective in fixing the update problems, you can call our QB technicians at 1-855-856-0042 to get the best guidance with the error.