# QuickBooks Error 12002: A step-by-step guide to fix it! ![quickbooks-error-12002-a-step-by-step-guide-to-fix-it](https://hackmd.io/_uploads/SyYEpeJoyl.png) <p><span style="background-color: white; color: #212121; font-family: Lora, serif; font-size: 20px; white-space-collapse: preserve;">Did you experience </span><strong style="background-color: white; border: 0px; box-sizing: border-box; color: #212121; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 20px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline; white-space-collapse: preserve;">QuickBooks Error 12002</strong><span style="background-color: white; color: #212121; font-family: Lora, serif; font-size: 20px; white-space-collapse: preserve;"> when downloading the QuickBooks updates or payroll? This error can come up on your desktop when your QuickBooks cannot connect to the internet. So make sure you have a good internet connection while performing the updates. Apart from this, several other causes can also be the root cause of the error, which we will also discuss in this blog later. Are you also stuck with a similar error in your QuickBooks? Do not panic; refer to the solutions below and try to fix this error.</span></p><p><span style="background-color: white; font-size: 20px; white-space-collapse: preserve;"><span style="color: #212121; font-family: Lora, serif;"><b>Do you need some assistance from our experts in fixing the QuickBooks Error 12002 on your desktop? If yes, call them now on 1.855.738.2784 and speak to the experts directly. Take their assistance in resolving this payroll error.</b></span></span></p><h3 style="text-align: left;"><span style="background-color: white; color: #212121; font-family: Lora, serif; font-size: 26px; white-space-collapse: preserve;">Know the causes behind the QuickBooks desktop error 12002</span></h3><ol style="text-align: left;"><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">The error can show up when Internet Explorer is not used as the default browser.</span></li><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Any errors when you install QuickBooks Desktop can also be the cause of this error.</span></li><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">If any antivirus program is blocking internet access for your QuickBooks,&nbsp;</span><strong style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; white-space-collapse: preserve;">QuickBooks desktop error 12002</strong><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">&nbsp;can appear.</span></li><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">This error can also trigger if there are some issues in the configuration of Internet Explorer settings.</span></li></ol><div style="text-align: center;"><span style="color: #212121;"><span style="white-space-collapse: preserve;"><b>Also Recommended: <a href="https://blog.accountinghelpline.com/quickbooks-desktop-issues/quickbooks-scheduled-backup-not-working/">How Do I Fix QuickBooks Schedule Not Backup Working?</a></b></span></span></div><div style="text-align: center;"><span style="color: #212121;"><span style="white-space-collapse: preserve;"><br /></span></span></div><h3 style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; color: #212121; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 20px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 0px; text-align: left; vertical-align: baseline; white-space-collapse: preserve;"><span style="font-size: 26px;">Steps to eliminate the QuickBooks payroll update error 12002 from your desktop</span></h3><p style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; color: #212121; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 20px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 0px; vertical-align: baseline; white-space-collapse: preserve;">You can refer to the steps below and implement them on your desktop to eliminate the <strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">QuickBooks payroll update error 12002</strong> from your system.</p><h4 style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; color: #212121; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 24px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 20px 0px 0px; text-align: left; vertical-align: baseline; white-space-collapse: preserve;">Solution: Revisit the settings of internet explorer</h4><ul style="text-align: left;"><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Access Internet Explorer once you close QB.</span></li><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Choose tools and internet options, or press Alt if you cannot locate tools.</span></li><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Pick the globe icon in the security tab and see if the security level is no higher than medium-high.</span></li><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Now choose Never dial a connection from the connection tab, and if you do not utilize the dial-up node, choose the correct ISP.</span></li><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Heading forward, tap on ok. Review if the automatically detected settings are chosen in the LAN settings.&nbsp;</span></li><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">See if the use of a proxy server box is clear.</span></li><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">If you choose 'use a proxy server,' write down the address and port number.</span></li><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Review if the port is not 80; leave the Use a Proxy Server option unchecked.</span></li><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Clear the checkbox if the port is 80 for testing purposes.</span></li><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Tap on ok and choose Restore advanced settings in the advanced tab. Look for USE TLS 1.2 in the settings and check if it is selected.</span></li><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Finally, click on OK, shut down Internet Explorer, and then start your PC again.</span></li></ul><h2 style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; color: #212121; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 26px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 30px 0px 0px; vertical-align: baseline; white-space-collapse: preserve;">Conclusion!</h2><p style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; color: #212121; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 20px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 0px; vertical-align: baseline; white-space-collapse: preserve;">Now that you have the solution to fix this error, you can quickly rectify the <strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">QuickBooks Error 12002</strong>. You can also contact our QuickBooks professionals if you are still stuck with this error on your desktop. With years of experience dealing with these bugs, our QB experts can help you fix this error from your desktop. Ring them on <strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">1.855.738.2784 </strong>now.</p><p style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 0px; text-align: center; vertical-align: baseline;"><span style="color: #212121; font-family: Lora, serif;"><span style="font-size: 20px; white-space-collapse: preserve;"><b>You May Also Read: <a href="https://hackmd.io/@kimwatson332/benefits-of-using-quickbooks-data-services-a-detailed-guide">How Do I Contact QuickBooks Data Services?</a></b></span></span></p>