# 1-888-588-2434 Air Jamaica Cancellation Policy, Refund Policy and Flight Change 2023 Update ## Air Jamaica cancellation and refund policy information Air Jamaica cancellation refers to a situation where an airline cancels a flight that was previously scheduled to operate. This can happen for a number of reasons, including mechanical problems with the aircraft, bad weather, or not enough demand for the Air Jamaica flight. * If Air Jamaica cancels a flight, passengers are entitled to a refund or alternative travel arrangements. In some cases, passengers may also be entitled to compensation for certain expenses incurred as a result of the cancellation. * Before you book an Air Jamaica flight, it's always a good idea to familiarize yourself with their cancellation policy which we'll cover: * Passengers contact Air Jamaica's cancellation and refund department directly at 800-523-5585. ## Air Jamaica Cancellation Policy * Passengers who have purchased a non-refundable Air Jamaica ticket may request a refund of applicable taxes and fees. But here the price of the ticket itself will not be refunded. * Passengers who have purchased a refundable Air Jamaica ticket may request a full refund of the ticket price plus applicable taxes and fees. * If an Air Jamaica flight is canceled or significantly delayed, Air Jamaica will generally offer passengers the option to change their flights or request a refund at no additional cost. * You can obtain more information about Air Jamaica's policies on its website https://www.airjamaica.com/ or by contacting Air Jamaica's customer service team at 800-523-5585. ### Refundable Ticket Cancellation Policy If you purchased a refundable ticket with Air Jamaica and need to cancel your flight, you can request a full refund of the ticket price plus applicable taxes and fees. Bad weather or mechanical problems with the aircraft may force Air Jamaica not to provide a refund or alternative travel arrangements. Non-Refundable Ticket Cancellation Policy If you purchased a non-refundable ticket with Air Jamaica and need to cancel your flight, you may not be able to get a refund of the ticket price. However, you may be able to request a refund of applicable taxes and fees. ### Cancellation policy for Basic Economy tickets Air Jamaica's Basic Economy fare is a non-refundable fare that offers lower prices in exchange for fewer benefits and more restrictions. If you purchased a Basic Economy ticket on Air Jamaica and have to cancel your flight, you may not get a refund of the ticket price. However, you may be able to request a refund of applicable taxes and fees. To request a refund for a Basic Economy ticket, you must contact Air Jamaica and submit a cancellation request. ## Air Jamaica 24 Hour Cancellation Policy * Air Jamaica's 24 hour cancellation policy depends on the country of origin and airlines. In response to passenger needs and circumstances, Air Jamaica Airlines has introduced a 24-hour cancellation policy. * In accordance with Air Jamaica's 24-hour cancellation policy, passengers can cancel a booked Air Jamaica flight within 24 hours of purchase. Air Jamaica will provide a full refund of the cost of your ticket. * If the reservation was made a week or more before the departure date of your Air Jamaica flight. Air Jamaica reserves the right to change cancellations up to 24 hours at any time. * Air Jamaica Free Cancellation Policy Within 24 Hours **Important note:** * When booking tickets from the United States, a 24-hour policy may apply. Air Jamaica Reporting Corporation (ARC) supports a 24-hour cancellation policy in the United States. * These data are collected from various sources. Airlinesmap.com cannot guarantee policy changes by Air Jamaica. To communicate directly with the official phone number of Air Jamaica 800-523-5585. ### Cancellation fees * Air Jamaica has also prescribed a cancellation fee for domestic and international flights. * An Air Jamaica cancellation fee of $100 to $500 applies if ticket cancellation requests are made after 24 hours as a risk-free cancellation. * If you cancel your Air Jamaica flight within 24 hours of your flight's scheduled departure, you will be charged a $100 to $400 Air Jamaica cancellation fee. You can also make a cancellation request after canceling your airline ticket. ## Air Jamaica Refund Policy **Below is the refund policy for Air Jamaica :** * Tickets purchased within 24 hours of departure and more than a week in advance are fully refundable under Air Jamaica's refund policy. * Tickets purchased on Air Jamaica in Basic Economy are never refundable. There is only a 24-hour cancellation window. * Depending on the region from where customers purchased the flight, different Air Jamaica cancellation refund rules will apply. * Refunds on credit cards will be processed in 7 to 10 business days. Payments made through debit cards and other methods can take up to 20 business days. **Here Are the steps for getting Air Jamaica refund:** Now you can know how to get a refund on all the tickets. Below are the Air Jamaica refund policy steps * Go to the official Air Jamaica website https://www.airjamaica.com/. * Make sure you are signed in to your Air Jamaica account. * Look for refund options. * Air Jamaica Refund option should be selected. * Specify the information on your ticket. * Please upload any Air Jamaica flight supporting documents that you may have. * Confirm by pressing the button. ## How Do I Cancel My Flight on Air Jamaica? If you have reserved a flight ticket with Air Jamaica but due to some urgency, you need to cancel it. You can do an Air Jamaica cancellation in two ways - online or by telephone. Air Jamaica refund and cancellation phone 800-523-5585. **Let's know all those steps:** ### Method #1: Canceling Air Jamaica Flight within 24 Hours * Gather your Air Jamaica flight details * Collect your flight itinerary, personal information, and flight confirmation number. * Go To Air Jamaica Cancellation page * Find your Air Jamaica trip by entering your personal, flight, and credit card details and clicking “Find My Trip”. * Click the cancel button * Now click on the Cancel button to cancel your e-ticket. * Make a Call With Air Jamaica * Dial 800-523-5585 and cancel Air Jamaica ticket over the phone * Send Air Jamaica an email * You can request a full refund through email. Send an Air Jamaica email to Refunds. ## Method #2: Changing Air Jamaica Flight Visit the Air Jamaica website: * Go to https://www.airjamaica.com/ then click on the My Trips option. * Input your flight details * Type in your first and last name and Air Jamaica flight confirmation number. * Change the dates and details * Enter the Air Jamaica new flight details carefully. * Click the new flight * Click on the Air Jamaica new flight, and the website will automatically calculate the new cost for your flight * Pay for the new flight * Input your credit card details to pay for the new tickets. Good to go now you have new change tickets ## Air Jamaica Cancellations and Refunds FAQ #### ☞ What happens if I cancel my Air Jamaica flight? That completely depends on the type of fare you've booked and whether or not you've booked a refundable Air Jamaica ticket. If you purchased a basic economy ticket from Air Jamaica, you cannot cancel the ticket for a refund after the 24-hour grace period from when you booked your ticket. **Note:** The 24-hour grace period according to The Airlines Reporting Corporation (ARC). When you book tickets from the United States. If you have a non-refundable Air Jamaica ticket, you will have to pay a few dollars in domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight). You'll then receive the remainder of your fare, less the fare, in the form of an electronic credit to use toward a future Air Jamaica flight. If you have an Air Jamaica flexible or refundable ticket, you can cancel it at any time prior to your flight departure and it will be refunded to your original method of payment. #### ☞ Can I cancel an Air Jamaica flight within 24 hours? Yes, all customers will have 24 hours from the time of their original reservation to cancel their Air Jamaica reservation without being charged an Air Jamaica cancellation fee, regardless of the fare selected. **Note:** The 24-hour grace period according to The Airlines Reporting Corporation (ARC). When you book tickets from the United States. #### ☞ What happens if you cancel a non-refundable Air Jamaica flight? To cancel a non-refundable Air Jamaica ticket, you'll need to pay between $200 and $500, depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an electronic credit for future use on an Air Jamaica flight. #### ☞ Can I get compensation from Air Jamaica for a 2 hour flight delay? You are legally entitled to compensation if the delay is the responsibility of Air Jamaica and: the replacement flight delays your arrival by 2 hours or more. your Air Jamaica flight was canceled less than 14 days before departure. #### ☞ How do I know if my Air Jamaica flight is refundable? To check if an Air Jamaica ticket is refundable, visit the Air Jamaica website https://www.airjamaica.com/ and enter the ticket or document number and Air Jamaica will display the eligibility and refund information. Even if the ticket is non-refundable, a traveler could cancel their itinerary and apply the value to a future Air Jamaica flight.
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