Yes, HP printers do not usually have a physical "reset button" like you might find on other electronic devices. However, they do offer several reset methods—both soft resets and hard/factory resets—to resolve various issues. These reset options vary by model and can be accessed through the printer’s control panel, software, or key combinations.
In this guide, we’ll explore:
What types of resets are available
How to perform resets on different HP printers
When you should use each reset method
Precautions before resetting your printer
Types of HP Printer Resets
HP printers offer different reset levels depending on the issue you're facing:
Soft Reset
Similar to restarting your printer.
Used to fix minor glitches or connectivity issues.
Does not delete any settings or data.
Semi-Full Reset
Clears most settings but retains certain data like language and page counts.
Useful for addressing deeper firmware or hardware issues.
Factory (Full) Reset
Wipes all settings and returns the printer to factory default.
Best for critical errors or preparing the device for resale or transfer.
Network Reset
Specifically resets only the Wi-Fi/network settings.
Ideal when you change your router or Wi-Fi password.
Do HP Printers Have a Physical Reset Button?
Most HP printers do not come with a dedicated "reset" button. Instead, resets are triggered via:
On-screen menus (for touchscreen models)
Button combinations (for non-touchscreen models)
HP Smart app or printer software on your computer
Embedded Web Server (EWS) via IP address
How to Reset HP Printers (Methods by Type)
Steps:
Turn off the printer using the Power button.
Unplug the power cable from the wall outlet.
Wait for about 60 seconds.
Reconnect the power cable and turn the printer back on.
This simple reboot can fix temporary malfunctions.
2. Network Reset
To clear wireless settings and reconnect to a new network:
For Touchscreen Models:
Go to Setup or Network Settings.
Select Restore Network Settings or Reset Wireless Settings.
Confirm when prompted.
For Non-Touchscreen Models (e.g., HP DeskJet, HP Envy):
Press and hold the Wireless and Cancel buttons simultaneously for 5 seconds.
The wireless light will blink, indicating reset is in progress.
After resetting, you’ll need to reconnect to Wi-Fi using HP Smart or the WPS method.
3. Factory Reset (Full Reset)
This is a complete reset. Use only when necessary, such as for persistent errors or printer reconfiguration.
For Touchscreen Models:
From the Home screen, tap the Settings/Setup icon.
Go to Printer Maintenance or Restore Settings.
Tap Restore Factory Defaults.
Confirm the action.
For LaserJet Models:
Press the Menu or OK button.
Navigate to Service > Restore Defaults.
Select Yes and allow the printer to reboot.
For Non-Touchscreen Models:
These usually require a key combination that varies by model. For example:
Turn off the printer.
Press and hold Power + Cancel + Wireless for 10 seconds (or other combo specific to your model).
The printer will restart and reset.
Always check your model's user manual or HP support site for exact steps.
4. Reset Using HP Smart or Embedded Web Server (EWS)
If the printer is connected to a network, you can access advanced reset options via:
HP Smart App:
Open the HP Smart app on your computer or smartphone.
Click your printer > Advanced Settings.
Navigate to Settings > Restore Defaults.
Embedded Web Server (EWS):
Type the printer’s IP address into a web browser.
Go to Settings > Restore Defaults.
This is especially useful for business or office printers.
When Should You Reset Your HP Printer?
Resetting your HP printer can fix a wide range of problems, such as:
Connectivity issues (Wi-Fi not working)
Printer showing offline
Constant paper jams or errors
Unresponsive control panel
Preparing the printer for resale or gifting
Resetting an administrator password
However, use factory resets only as a last resort. They erase custom settings and may require reinstallation of drivers or software.
Precautions Before Resetting
Backup Settings: Take note of custom settings, paper size, or tray configurations.
Disconnect Print Queues: Cancel all pending print jobs before initiating resets.
Remove External Devices: Unplug any USB drives or memory cards from the printer.
Know Your Wi-Fi Info: For network resets, you’ll need your Wi-Fi name (SSID) and password handy to reconnect.
Check HP Account: For HP+ printers, make sure you have access to your HP Smart account. Some resets require reactivation.
Final Thoughts
While HP printers don’t feature a one-touch reset button, they provide several ways to restore your device depending on the issue. From soft resets to full factory restores, each method serves a specific purpose. If you’re unsure which one to use or how to perform it safely, refer to your printer’s manual or HP’s official support website.
If problems persist after a reset, the issue could be hardware-related—such as faulty components or outdated firmware—and might require professional servicing.
Whether you’re troubleshooting or preparing to sell your printer, understanding these reset methods helps you maintain optimal performance and reliability.