# [phone]) How to fix comcast Internet connectivity issues ?

The first step in fixing internet connectivity issues is to check your connection. Ensure that all cables are properly connected, and your modem or router is powered on. If you are using Wi-Fi, ensure that your device is connected to the correct network and that the signal strength is strong enough.

If you are still unable to connect to the internet, try resetting your modem or router. To reset your modem or router, locate the reset button on the back of the device and press and hold it for at least 10 seconds. This will reset the device and can often resolve connectivity issues.

**Check for Service Outages**
Comcast may occasionally experience service outages in your area that can cause internet connectivity issues. Check for service outages in your area by visiting the Comcast website or by calling Comcast customer support.

If there is a service outage in your area, you will need to wait for Comcast to resolve the issue. Comcast provides regular updates on service outages on its website and through social media channels.

**Update Your Modem or Router Firmware**
Updating your modem or router firmware can often resolve internet connectivity issues. Firmware updates can improve the performance of your modem or router and can fix known issues.

To update your modem or router firmware, check the manufacturer's website for instructions. Most modem and router manufacturers provide firmware updates on their website that you can download and install.

**Check Your Modem or Router Settings**
Ensure that your modem or router settings are correct, including the DNS settings. Incorrect modem or router settings can cause internet connectivity issues.

If you are not sure about the correct modem or router settings, contact Comcast customer support for assistance. Comcast can help you troubleshoot modem or router settings and can also remotely access your modem or router to diagnose and fix issues.

**Check for Malware or Virus Infections**
Malware or virus infections can cause internet connectivity issues. Ensure that your device is protected with anti-virus software and that it is up-to-date.

Run a full virus scan on your device to detect and remove any malware or virus infections. If the scan detects any malware or virus infections, follow the instructions provided by your anti-virus software to remove them.

**Contact Comcast Customer Support**
If you have tried all the above steps and are still experiencing internet connectivity issues, contact Comcast customer support for further assistance. Comcast has a dedicated customer support team that can help troubleshoot internet connectivity issues.

Comcast provides various channels for customers to contact customer support, including phone, email, chat, and social media. You can also use the My Account app to troubleshoot issues and manage your account.

**In conclusion,** internet connectivity issues can be frustrating, but many of these issues can be resolved through basic troubleshooting steps. Ensure that your connection is working properly, check for service outages, update your modem or router firmware, check your modem or router settings, check for malware or virus infections, and contact Comcast customer support if necessary. By following these steps, you can quickly fix internet connectivity issues with Comcast and continue to enjoy reliable internet service.