# Herbert's Haberdashery - Terms of Service [toc] ## Terminology - *Herbert's Haberdashery* is the personal clothing label belonging to DisturbHerb; these may interchangeably be referred to as *I/me/myself* henceforth. ## Ordering - I reserve the right to summarily decline or cancel any commission for any reason. In the event of such cancellations, a full refund will be posted to the account that processed the payment as soon as possible (if applicable). - If I've already finished your items and you're not happy with them prior to shipping, I will ask for a 50% payment of the invoiced amount. - You may need to provide sensitive personal information such as your name, phone number, and home address/delivery address for the purposes of receiving your items. This is especially applicable for international clients, for whom I will need to fill out a customs declaration that includes this information. You may elect to not provide this information, but it may complicate your ability to receive the final product and potentially cause me to cancel your commission. - I may need to ask for various items of information such as body measurements and preferences for the cut and fabric choices of your chosen items. If at any point you are uncomfortable with being asked these questions, please inform me and (if relating to sizing) please refer to a standard garment size for me to work off of. ## Payment These terms really only apply if I'm charging you. If it's a gift, feel free to ignore this whole section. - *Herbert's Haberdashery* is primarily a labour of love, rather than a means to benefit monetarily. As such, you will only be asked to pay for the costs of any materials I need to procure for the purposes of constructing your garment. All necessary steps will be taken to minimise the amount of consumeables purchased to keep the costs low on your end. - As the consumption of items such as fabric is difficult to measure strictly in meterage (considering waste), the amount of utilised fabric that will incur a charge will be rounded to a value that I deem reasonable. - You will be informed of the costs incurred as part of your comission as soon as practicable, prior to the commencement of my work. - You may choose to pay for the costs of shipping yourself. Otherwise, I will post the items at my own expense using any method of shipping I deem to be appropriate. - You will be sent a Paypal invoice as soon as the garment has been finalised and you have approved for it to be sent to you. I understand that these terms are very generous. **Please do not break my trust and cause me to go back on this policy.** ## Guarantees - Whatever shipping option I go with, I will endeavour to make sure the contents of your package are properly ensured. - In the event of loss, damage, or theft of your order during shipping, I will either refund your charges or re-make and re-send your items at my own expense. - Time permitting, I will endeavour to get your order finished and sent as soon as I can; depending on your order's place on the queue. - I'll do my best to make sure the final product is wearable -- aesthetically and structurally -- prior to accepting payment and shippping. - The bags that I send your stuff in are 100% compostable, so there's that! ## Non-guarantees - I am not liable for any loss, damage, or theft of your order once it has physically left my hands. - These works of mine are not going to be close to ready-made clothing you can purchase at the store. There may be small imperfections in the items as a result of my own craftsmanship. Caveat emptor.