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    Designers in Tech- Open Source Design Workshop - Eriol Fox ====== {%hackmd @coscup/BkyL5IdFA %} > [工作坊簡報 COSCUP 2024 - Workshop - Miro](https://miro.com/app/board/uXjVK7S_xCQ=/) > [sprblm/The-Design-We-Open | Github](https://github.com/sprblm/The-Design-We-Open) ## 最靠近門的那一組的共筆 ### 組員簽到區 - [name=Katie] [Github]() - [name=stella] [Github](https://github.com/zucci) - [name=Dong] [Github](https://github.com/rr37) - [name=Annie] [Github](https://github.com/AnnieLu1101) - [name=Meg] [Github](https://github.com/meghsu) - [name=yi-ting] [Github](https://github.com/eating-lu) ### Issue 選擇 #### 想要做哪一個 Issue? - Cofacts![image](https://hackmd.io/_uploads/ryE8MKhY0.png) ::: spoiler 其他專案頁面備存 - Session ![image](https://hackmd.io/_uploads/rJnREY2FR.png) - Ceno ![image](https://hackmd.io/_uploads/HJvGSYnYA.png) ::: #### 為什麼? - [name=Meg] - 感覺很多人會需要,因為長輩會在 Line 上傳沒有經證實的資料 - [name=Dong] - 想要做新的 165 的網站,因為他是空白的,做什麼都是對的 - [name=Katie] - 因為上次參加大松有參與到 165 的討論,比較了解他的脈絡 - 雖然台灣已經有 165 的網站,但大多數台灣人不知道 - Session app 第二個寫的也蠻清楚的,覺得也可以做 #### 如果選到一樣的組別怎麼辦? - [name=stella] - 應該還好,可以有不同的解法。 - 如果大家都選 Cofacts,我們也可以選 Ceno - 主辦方說不會怎麼樣 #### 結論 - 決定要做 165 專案 ### 165 專案相關資訊 - 165 的專案在做什麼? - 讓使用者查詢某些詐騙關鍵字時,能先搜尋到防詐騙的網站(網址 ex. `165.g0v.tw/可疑的詐騙關鍵字`),避免被二次詐騙 - 目標群眾(target audience) - 會在 Google 搜尋詐騙關鍵字(xx娛樂城、xx金融公司)的人 - 被加入群組要求說請在某某地方輸入帳號密碼 - 怎麼匡出這些人的? - [name=MrOrz] - 直覺(? - 在查核的過程中,發現詐騙集團會跟用戶私下溝通,用戶會把這些聊天記錄丟到 Cofacts,這些回報很難回覆,因此想做出自己的網站, - 工程師看到一個大問題(詐騙),其中有一些小東西可以先做,就先做來試試看效果 - 參考資料: - [Open165 反詐騙 - 假網站公告搜尋引擎最佳化 - HackMD](https://g0v.hackmd.io/xl7YbrcTRECluGKK_HGo6Q#%E5%8F%AF%E4%BB%A5%E6%94%BE%E7%9A%84%E6%9D%B1%E8%A5%BF) - [民間:目前的 g0v 版 165 網站](https://165.g0v.tw/) - [官方:內政部警政署 165 全民防騙網-涉詐資訊公告(檢視內容)](https://165.npa.gov.tw/#/article/9/1541) - [cofacts/open165 | Github](https://github.com/cofacts/open165) ### 使用者調查 :::spoiler ![image](https://hackmd.io/_uploads/SJ_6uY2YA.png) ::: - 以使用者為中心,分為四象限討論 - 他們需要什麼? - 他們想要什麼? - 他們要做什麼? - 什麼會傷害他們? ### 使用者的使用流程(journey map) :::spoiler ![image](https://hackmd.io/_uploads/BkycYthFA.png) ::: - 由左至右列出各個階段會發生的事情, ### 設計貢獻模板 #### 不受歡迎的人 模板 :::spoiler ![image](https://hackmd.io/_uploads/BkacL92FA.png) ::: - 如果有一些奇奇怪怪的人想運用開源軟體的話,該怎麼辦? - Cofacts 平常會遇到哪些奇奇怪怪的人或事? [name=MrOrz] - 情色訊息 - DDos 攻擊 #### 開源軟體工具的啟發式分析/使用者體驗評估 模板 :::spoiler ![image](https://hackmd.io/_uploads/SknjPchtA.png) ::: - 模板參考來源:[For Publication: Accessibility and Usability Heuristic Review](https://superbloom.design/resources/superbloom-accessibility-and-usability-heuristic-review.pdf) - 文件中有 10 種原則 #### 使用者同理心地圖 模板 :::spoiler ![image](https://hackmd.io/_uploads/HJFwY9nF0.png) ::: #### 用戶測試/用戶研究腳本 模板 :::spoiler ![image](https://hackmd.io/_uploads/S1WWcq2K0.png) ::: ### 工作時間 #### Crazy 8 ( 8 分鐘內快速產出的想法) ![S__64045058](https://hackmd.io/_uploads/SkwlvihKC.jpg) - 開放政府 - 提升網站的公信力 - 在網站上顯示被擋下的金額有多少 - 跟警政署建立更即時的資訊串接 - 政府跟民間的網站有不同標記 - 舉報、回傳 165 - persona - old and young person - 天真小白 - 易相信 - 易分享 - uh...... immediate answer - 直觀的資訊 (網站) - 直接畫 165 的設計稿 - 在詐騙網站上,彈出滿版的廣告 - make it cute - 介面訊息清晰 - at a glance - 1 click - 警示提醒 - AI mapping 自動導入 info 對照 - 連回相關詐騙新聞 - show source under results - Is this the scam - 停看聽 - 先不要轉傳、不動作 - 即時訊息,告知 user 訊息是否正確 - you might have been scammed(可能被騙的比例圖) - 收到 msg 的警示鈴 - 詐騙警示 tag - UI tags - o true - x false - ! 有疑慮 - 通知:你查的別人查過 - 去個資化地監聽外連的連結 ### 成果報告: 詐騙停看聽 #### Story Board - 利用情境方式,把腦力激盪的結果畫出來 ![S__64053250](https://hackmd.io/_uploads/B1_mjshYA.jpg) - 解說牌 | 1. 使用者| 2. 情境 | 3. 靈光一閃| | -------- | -------- | -------- | | 4. IDEA 1| 5. IDEA 2 | 6. IDEA 3 | 1. 使用者:長輩或容易相信別人的人,有人傳訊息給他 2. 情境:聊天軟體收到一則月入百萬的投資資訊 3. 靈光一閃:如何提供警示訊息 4. IDEA 1: - 提供真實度百分比視覺化顯示 - 可以點到官方 165 網站 5. IDEA 2: - 訊息可信度 - O 安全 - X 危險 - ! 有疑慮 6. IDEA 3: - 紅綠燈的顯示方式 - 紅燈:危險 - 黃燈:有疑慮 - 綠燈:安全 - Figma 檔案 by Meg - [Figma 設計稿連結](https://www.figma.com/design/YFzYrVW3TqI6j3FmHnzDh3/Untitled?node-id=0-1&t=VV26AoJMF89cG8Nw-1) ![OC 06](https://hackmd.io/_uploads/S1Ztyh3KA.jpg) - 已將本份共筆連結補回 [Open165 反詐騙 - 假網站公告搜尋引擎最佳化]() :::spoiler 完賽證明 ![image](https://hackmd.io/_uploads/r1eCRj2F0.png) ::: - 已將本次工作坊內容 comment 至 [cofacts/open165 | Issue | Github](https://github.com/cofacts/open165/issues/7) :::spoiler 完賽證明 ![image](https://hackmd.io/_uploads/ryhemhhF0.png) :::

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