# How do I talk to someone at freetaxusa?

**Getting in touch with FreeTaxUSA Customer Service:**

To obtain help with your tax returns, **[freetaxusa](https://freetaxusa.godaddysites.com/)** provides a number of ways to get in touch with their customer service representatives.

Here's how to get in touch with a FreeTaxUSA person, whether you have a question regarding the program, need assistance fixing a problem, or just want to talk about your tax situation:

**1.Live Chat:**

* **Quick and easy support:** Live chat is one of the fastest methods to receive support. During business hours, accessible: To find out the precise hours of operation, visit the freetaxusa website.

* **Easy to use:** Go straight to the freetaxusa website and use the live chat tool.

**2.Telephone Assistance:**

* **Personalized help:** FreeTaxUSA offers phone support if you would rather talk to someone over the phone.
* **Contact details:** You can often find the customer service phone number in your account settings or on the freetaxusa website.
* **Hours of operation:** Make sure you contact a person during their availability by being aware of the phone support hours.

**3.Email Assistance:**

* **For non-urgent questions:** Email help may be a practical choice if your query or problem is not urgent.
* **Response time:** You may anticipate a prompt response from **[freetaxusa](https://freetaxusa.webflow.io/)** customer care staff, even though email replies could take longer than live chat or phone help.
* **Detailed information:** Include as much information as you can regarding your problem in your email, including account details and any pertinent screenshots.

**4.If appropriate, in-app support:**

For users of mobile apps: There could be an in-app assistance function available if you're using the freetaxusa mobile app.

Verify the app's settings: Search the app for a "help" or "support" area. Options for contact: Options like live chat, email, or a FAQ section could be available through the in-app support tool.

### Extra Advice:

* **Have your information ready:** Prepare your freetaxusa account data, including your login passwords and any pertinent tax return information, before reaching out to customer support.
* **Clearly state the problem you're having:** To guarantee a prompt and precise answer, state your issue or query as precisely and succinctly as you can.
* **Have patience:** Wait times could be greater during the busiest tax season.

You may successfully contact **[freetaxusa](https://freetaxusa.github.io/)** customer service and get the help you require to finish your tax file by using these several approaches.