Clay === ### 1. Support responses *“Hey what is your best suggestion for finding phone numbers if I have a person’s email, url and full name. Is there one provider that is best to choose or should I just risk it and go for the waterfall?”* Thanks for considering Clay! Could you clarify what you mean by "going for the waterfall"? Does that mean using provided APIs and default services in Clay. Clay supports the best-in-class providers, Hunter for email providers, Snov for sales automation, Linkedin for network scrapping, and more. A follow up question would be: Are you looking for a service or tool to find phone numbers based on personal information like email, URL, and full name? Are there any specific privacy or legal compliance concerns you need to consider in your search? Thank You! *“Please let me know how Clay credits are calculated.”* Thanks for your interest in understanding how Clay credits are calculated! Each Clay plan offers a monthly bucket of credits. Here’s how it works: - **Credit Allocation**: Your subscription provides a set amount of credits each month. These credits are part of your plan and do not roll over to the next month. - **Usage Costs**: When using Clay's API, the credit cost per enrichment varies. This is because the cost depends on the charges from individual data providers that Clay uses. - **Bulk Purchasing**: Clay buys credits in bulk from data providers, allowing us to offer them to you at a reduced rate compared to standard industry prices. For detailed information on each plan and additional FAQs, please visit our documentation at [Clay Docs FAQ](https://docs.clay.com/extra-extra/faq). Please let me know if there's anything else *“Every time I try to add a column, it says there is an unexpected error.”* I'm sorry to hear you're encountering issues with adding columns. To better assist you, could you please provide the following details: - The steps you are taking when the error occurs. - Any specific column type or content you are trying to add when the error appears. This information will help us identify and resolve the issue more quickly. ### 2. Creative table building https://app.clay.com/shared-table/share_Wqc6gWl1qF64 ### 3. Distinguishing between bug and user error. It seems like to me that when the user is setting the Waterfall Enrichment, they're asking Clay to use their own API key via Hunter to find email addreses, but it defaults to using Clay's inbuilt API. **To engineering team:** Hi folks. Found a bug where Waterfall Enrichment defaults to Clay’s API instead of using the user’s provided Hunter API key. Needs investigation. cc: @xyz @abc. **To the customer:** Hi <First Name>, We've noticed an issue with the Waterfall Enrichment setup and are actively working on a fix to ensure it uses your specified API key correctly. We'll keep you updated on the progress. Thank you for letting us know! ### 4. Product Feedback Hi folks! Had an insight as I was helping <name> solve a problem w.r.t adding new entries into the table. If we could allow users to define the type of people they want to add via a ChatGPT prompt when inserting a new row, we could reduce user friction, and each search could cost, say 1 credit per new entry. A metaphor or perplexity or people searching.