# ZOM White Paper
> Disclaimer: This document is for informational purposes only and does not constitute an offer to sell shares or participation in the ZOM project.
>
> The development described in this document is a conceptual model of a proposed system, rather than a complete specification of a service offering. The future development process and system specification may be subject to change.
## Abstract
### Definition
==Healthcare is the maintenance or improvement of health via the prevention, diagnosis, and treatment of disease, illness, injury, and other physical and mental impairments.== Healthcare is delivered by health professionals in allied health fields which means they are providing a service; hence Healthcare Services.
### Misconceptions
Yazom is often termed an Electronic Health Records (EHR) or Electronic Medical Records (EMR) system - we are **not**. Yazom provides ease of service interaction among healthcare providers and consumers. ZOM is its complement and is a form of ‘insurance’ through incentivization by action authentication. A standard Electronic Health Records system is “doctor-facing” meaning it caters to the doctors first then considers the consumers afterwards. Yazom reverses this approach by asking questions that are “consumer facing”:
* If you’re feeling unwell, what healthcare provider do you contact?
* Will they be available?
* Will they be able to locate your file?
* If this is a different provider, will you be able to provide information about past visits to other healthcare providers?
* If you would like a second opinion, do you have enough detail after your visit with the healthcare provider of your choice?
* If you are in another country or foreign location, will the task be more daunting? Particularly if you are prescribed medication?
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In essence, Yazom’s platform focuses on the consumer but also provides tools for healthcare providers by implementing an ecosystem.
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![](https://i.imgur.com/WVg7QPB.png)
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*Written by ZOM Team*