# Fix HP Printer not Connecting to Wi-Fi | [phone] | HP Helpline Number

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HP is among the leading printer manufacturers in the world. Robust build, top-notch print quality, cost-effectiveness, etc. are some of the important features that make HP Printers among the leading choices of many users. If you have an All-in-One HP Printer, you can not only print your documents and photographs, but can also scan, copy, and send faxes. However, instances might occur when you notice that an HP Printer won’t connect to WiFi due to specific reasons. While such instances could be frustrating, if you can identify the root cause behind such issues, you can get rid of the problem in no time and ensure continued availability of all the features of the printing machine.
In this post, we will discuss the various factors that restrict an HP Printer from connecting to Wi-Fi and will guide you with the various methods by which you can resolve the problem. Read on!
Why HP Printer Won’t Connect to WiFi?
Issues like HP Printer not connecting to WiFi⁠ could be frustrating, especially when you rely on your Wi-Fi-enabled devices for printing. One of the most common reasons behind such occurrences is poor wireless reach of routers. Yes, even if your wireless router is a leading router brand, if you don’t keep the router and your printer in close surroundings, the printer can’t connect to the wireless network. Secondly, if you are not using the correct Wi-Fi password to connect the printer to the wireless network, you’ll notice that the HP Printer won’t connect to WiFi. Additionally, it is equally important that you connect to the correct wireless network.
Apart from the few reasons, mentioned above, the below-mentioned factors will make you wonder why HP printer is not connecting to WiFi:
The printer is not turned on.
You haven’t added the printer to the wireless network
There’s a technical glitch with the wireless router or the access point
Your wireless router or access point doesn’t have the WPS feature
Incorrect configuration of your HP Printer
The printer firmware is outdated
Excessive accumulation of print jobs
Firewall settings of your computer is restricting the printer to connect wirelessly
HP Printer not Connecting to WiFi? Here’s What to Do!
Now that you’ve read about the various factors that make you wonder why HP Printer won’t connect to WiFi, read on to explore how you can resolve this problem. First, check if the HP Auto Wireless Connect feature is working properly. You can follow the below-mentioned steps and check if your computer and the printer support the feature:
Ensure that your computer has Windows Vista (and newer) and Mac OS X 10.5 (or newer) installed.
Check if your computer has the wireless card installed.
Ensure that the computer is connected to your network over 2.4 GHz.
Ensure that your computer is not configured with a static IP address.
Check if the HP Printer is in HP Auto Wireless Connect mode.
Once you check the pointers discussed above, if you still wonder why HP Printer won’t connect to WiFi, check for the WPS method of connecting the printer to your wireless network. For the WPS method to work, you must ensure the fulfillment of certain pointers. Here’s a look at them:
Both your wireless router and the HP Printer should have the WPS push button. You can refer to the user manual that comes along with the printer and the router.
Your wireless network must support WPA or WPA2 security. None of the wireless routers will connect using the WPS method if it doesn’t support WEP.
If you are using the router manufacturer’s default settings for network name and security, you will notice that the HP Printer not connecting to WiFi.
Why Won’t my HP Printer Connect to My Device?
Issues like HP Printer won’t connect to computer or any other device are common. It can occur both in the case of wired and wireless connections. In wired connection, you need a USB cable that has to be connected with a desktop computer or laptop. As such, it is imperative to ensure a defect-free USB cable. Over the prolonged use of this cable, it might happen that the cable or the USB head develops physical damages. In such cases, you can replace the USB cable with a new one and check if the printer connects to your computer.
If you are using the HP Printer over a LAN, ensure that the Ethernet cable connecting the printer and the computer is in proper condition. You can try replacing the cable with a new one and check if the printer connects. However, if you still see that the HP Printer won’t connect to computer, try using another computer or check if the printer driver is properly installed on the computer.
How to Resolve HP Printer Won’t Connect to Mac?
Issues like HP Printer won’t connect to Mac could be frustrating, especially when you need an urgent printout. In such cases, you can first reset the print system and check if the problem is resolved. When you reset the print system, it clears any error states, print jobs, printer preferences, and much more. You can follow the below-mentioned steps to resolve when HP Printer won’t connect to Mac:
Click on the Apple menu and select “System Preferences”.
Click on “Printers & Scanners”.
In the “Printers & Scanners” window, right-click anywhere and select “Reset printing system”.
Click on “Reset” in the confirmation window.
To complete the reset, you need to enter the administrator name and password in the required fields. If queries like why won’t my HP Printer connect to my Mac, still comes to your mind, then, proceed to the next troubleshooting method.
Uninstall and Install the Printer Driver Again
Instances might occur when the installed printer driver on your Mac or other device is corrupted. In such cases, you can try uninstalling and reinstalling the driver, and check if the printer works properly. To start with this process, first, you need to disconnect the USB cable from both the Mac and your printer. The next step requires you to click on the “Finder” icon in the Dock. Once done, you can follow the below-mentioned steps to complete the process and get answer to questions like why won’t my HP Printer connect to my Mac:
From the Menu bar, select Go followed by Applications.
Open the HP folder and locate the HP Uninstaller.
Open the HP Uninstaller to uninstall the printer driver from your Mac.
If you don’t see the HP Uninstaller folder, proceed to the next step.
Drag the HP folder to the Trash icon and click on “Go” in the Menu bar.
Ensure that the ink cartridges are installed on your printer and that you’ve loaded plain A4-sized papers.
Go to the official site of HP and download the relevant printer driver.
Open the downloaded file and follow the on-screen instructions to install the printer driver. Similarly, issues like HP Printer won’t connect to computer can also be resolved.
Why Won’t my HP Printer Connect to my Computer?
⁠why is my HP printer offline⁠ - It is important that you connect your HP Printer to a computer so that you can print your documents. However, if you encounter any issues while connecting the printer, you can initially restart your devices and check if it works. To begin with, turn off the printer and wait for about 10 seconds. The next step requires you to disconnect the printer’s power adapter from the electric socket and the printer. In addition, you must turn off the device from which you were trying to print.
Upon completion of the steps mentioned above, you need to connect the power adapter back to the electric socket and turn on the printer to check if you can connect the printer to your computer. Additionally, you can follow the below-mentioned troubleshooting steps to resolve connection issues of the printer and your computer:
Turn off the printer and disconnect its power adapter from the electric socket.
Check if the Ethernet cable connecting the printer and your computer or the router is in proper condition.
Replace the Ethernet cable if necessary.
Connect the Ethernet cable to a different LAN port of the router. Don’t connect the cable to the internet port.
Connect the printer’s power adapter to the electric socket and turn the printer on. Once you get the answer to queries like why won’t my HP Printer connect to my computer, you can resolve the problem in no time and ensure continued working of the printing machine.
Final Thoughts
The inability to avail the wireless printing feature of your HP Printer could impact your productivity at work. However, if you get to know why HP Printer is not connecting to WiFi, you can ensure continued wireless access to the printing machine. Ranging from the unavailability of WPS push buttons on wireless routers and printers to using incorrect wireless passphrases or SSID, multiple factors can restrict you from connecting an HP Printer to WiFi or any other compatible device.
Why HP Printer Offline on Mac & Windows 10
We want to help answer your question about why HP printing offline on Mac and Windows 10.
The first thing you want to do is make sure that your printer is online and connected to the device, like a computer or mobile device. If the printer is connected then we can move on to try one of the following troubleshooting steps.
Unfortunately there are times when the problem is not a connection issue, but rather an issue with the printer. In that case we could have a hardware issue with your printer, or it is just too old to be of any use anymore.
But if you are able to connect and print then at least you will know that there may not be a problem with your printer, device or other reasons that we do not know about.

HP Printer Offline Troubleshooting Steps
Download Printer Diagnostic by search on google and run it. This will ensure that your printer is printing and no longer imaged as offline/stopped.
If there is a problem with your printer, then you can try to install the latest printer driver from HP and see if that helps solve the issue. You can find the latest drivers and software from: www .hp. com/support.
You may also want to check for updates with Windows 10 or Mac OS X El Capitan – just go to Settings > All settings > Update & security > Windows update > Check for updates
If you have a USB hub in use, please try connecting directly to the computer via USB cord. Or try another USB cord if possible.
If you have a wireless printer that is also connected to your wireless router, please try disconnecting the printer from the router. Some printers and routers do not support Windows 10, Mac or Linux. try connecting directly to the computer via USB cord or Ethernet.
If you plan to use an Ethernet cable when the device is not connected to a network and still need to print offline then you may need a different kind of Ethernet cable depending on the model of your printer.
Go to printer properties from the start menu. Under the ‘advanced’ tab, check for your printer name and select disconnect.
Have you tried printing from another App? e.g Chrome print? if it works there then you know it’s not a connection problem. If one App does not work, try a different one.
You may have a faulty Wi-Fi/Network Card and need to replace it on your device. Try connecting via an Ethernet cable or USB cord instead and see if that fixes the issue.
You can try using the Printer Diagnostics again after the printer is connected and printing. Hope this guide helps! We are here to help if you need more support.
Note: HP Printer Offline on Mac & Windows 10 – Why Repair is Recommended
The first thing you want to do is make sure that your printer is online and connected to the device, like a computer or mobile device. If the printer is connected then we can move on to try one of the following troubleshooting steps. Unfortunately there are times when the problem is not a connection issue, but rather an issue with the printer.
Troubleshooting Tips for a Quick HP Printer Offline Fix
Your HP Printer is making strange noises and errors. You turn it on to find that your ink cartridges are empty, but the printer refuses to print at all. The power light flashes, and your computer also sees a large error code on the screen. This can be frustrating when you are trying to print out important documents because it’s happening more often than you would like. Here are some quick tips to help troubleshoot an HP printer in offline mode. One of the most common problems is the printer sits with a large error code, like 4E2-1A9 or P0401. It’s good to have a diagnostic tip sheet available when trying to figure out what’s going on or if you’re just trying to find out if something needs to be replaced. The following steps will help you troubleshoot a HP printer in offline mode and check if any ink cartridges need replacing.
Step 1: Turn off your computer and printer and unplug them from power for 10 minutes. In the interim, check that your ink cartridges are not clogged.
Step 2: Power your computer back on, and wait for the HP logo to appear.
Step 3: Check the printer output to see if it is printing anything you want it too. If not, check that the ink cartridges are going through the cleaning process and are ready to be replaced.
Step 4: If a cleaning cycle was performed and the ink cartridges have been replaced, check the printer error code on the screen. Look for a 4E2-1A9 or P0401 error code and click to see if something else needs replacing.
Step 5: After you have printed out a test page, compare the HP printer error code to the one on your screen. If they are different, you should consider contacting HP by phone to get a fix for your problem.
Step 6: If the printer works properly and you want to change ink colors or add more ink cartridges, turn on your computer and use the manufacturer’s software or dedicated application.
Step 7: This will enable your computer to see the printer. Check to make sure the ink cartridges are installed and ready to print.
Step 8: Also, try installing a new ink cartridge.
Step 9: The last step is to check that your printer’s power switch is turned on and pointing in the right direction, either up or down. If it is not facing properly, it will not work properly and there could be a problem with your HP printer offline mode.