# How to Fix Malwarebytes Unable to Connect Service ## Steps to Fix Malwarebytes Unable to Connect Service Malwarebytes is a popular anti-malware software that scans and removes malware from your computer. It is available for Windows, macOS, Android, and iOS platforms and has a free and premium version. **Malwarebytes Unable to 1-888-588-8639 Connect Service** Although this is a solid application there are instances when certain issues can occur. In this latest installment of our troubleshooting series, we will tackle the Malwarebytes unable to connect the service error. ![](https://i.imgur.com/ZibNwiS.png) ### Malwarebytes Anti-Malware (MBAM) This is a tool that can be downloaded from the Internet and can be used to treat infections caused by harmful applications on your computer. The full version of this program is not free, but its beta version is easily accessible and will be sufficient to counter majestic threats, however, many users have complained of a software failure. Problems like “cannot start”, “the service could not be connected”. The problem occurs due to some problems in the log files and also due to the use of old versions of antivirus software. If you encounter this problem when trying to access the program, you can scroll through this article to be able to fix the problems. ## Malwarebytes could not connect the service ### Step 1: Check to see if something is wrong with Malwarebyte Since it works through the service that it installs on your system, the program most of the time faces a problem connecting to the system which indicates the possibility of stopping the service, and you can restart it by following the following steps. * In the Start menu located in the lower left of the page and click on the search bar. Type “services. MSC” and open the first result by running it as an administrator. * Click the Name column to request the services in alphabetical order, then search for Malwarebytes. * Right-click on it and click on Properties. * Look for the startup type option and change it to automatic if any other setting is already enabled. * If the service is not running, start it by clicking Start until its status changes to “Running.” ### Step 2: Reinstall Malwarebyte Most users have reported reinstalling Malwarebytes from start to help permanently solve the problem for them and if your problem persists then this is something you should consider trying. Malwarebytes Unable to Connect Service, However, if you have the featured tool at your disposal, it should be noted that the activation ID and key must be kept. ### Step 3: Uninstall Malwarebytes anti-malware (MBAM) in safe mode If you somehow find it impossible to install the program in normal mode, restart the computer in safe mode and uninstall the program there. You can do this by * Type “MSConfig” in the search bar and go to the boot tab. * On the Boot tab, check the box next to the Safe Boot option and click the radio button * Click OK and make sure you are about to restart your computer. * The computer must be restarted in safe mode. * Open Settings in the Start menu and go to Applications. * Locate MBAM in the list of installed applications and click Uninstall. * Open “MSConfig” again and disable the Safe Boot option. * Download the latest version from their site.