# 3944 Dogfooding
[Dogfooding](https://deviq.com/practices/dogfooding) is to run through as many relevant user scenarios as possible. Ideally, the individual scenarios work perfectly as intended. The reason it's important that we go through this process is to ensure the feature is ready for production. The purpose of internal testing is to identify potential gaps or defects so that items can be resolved prior to release.

## Capturing deficiencies
It's best that we document any issues that we discover in as much of a uniform standard as possible so that upon later review, we're able to parse the individual instances as easily as possible for potential translation to tech debt/tech improvement Jira tickets. </br>
Here's the template that we've decided to use for this session. So the goal is to fill it our for each individual discovery as throroughly as possible to capture the maximum amount of information on the particular issue:
1. Description of issue
2. Expected result (what **should've** occurred)
3. Actual result (what **did** occur)
4. Steps to reproduce
5. Severity (**low**: minimal/non-blocking, **medium**: potentially blocking, **high**: significant blocker/work stoppage)
5. Relevant screenshot(s)
* screenshots are easy to add to hackMD, simply capture the shot you want on your machine, then drag and drop it into the doc like so:

## Testers and Test IDs

| Tester | Scenario | Test ID |PO Office | VISN/ VAMC Queue |Vet ID |
| -------- | ------- | -------- |-------- | ------- |------- |
| Heather | 1-3 | Text | Prosthetics | Manchester VA Medical Center (VISN 1) | 700061780 |
| Sean | 1-3 | Text | Beneficiary Travel | VA New Jersey Health Care System (VISN 2) | 796123018 |
| Prajwal | 4-6 | Text | Veteran and Family Member | VISN 23 - VA Midwest Health Care Network | 764067367 |
| Craig | 4-6 | Text | Health Eligibility | VISN 22 - Desert Pacific Healthcare Network | 76410445 |
| Faraz | 4-6 | Text |Payment Operations | VISN 21 - Sierra Pacific Network | 141102026 |

## Pass/Fail

| Test | PASS/FAIL |
| -------- | -------- |
| 1. Heather - Scenario 1 | PASS |
| 1. Heather - Scenario 2 | PASS |
| 1. Heather - Scenario 3 | PASS |
| 2. Sean - Scenario 1 | PASS |
| 2. Sean - Scenario 2 | PASS |
| 2. Sean - Scenario 3 | PASS |
| 3. Prajwal - Scenario 4 | PASS |
| 3. Prajwal - Scenario 5 | PASS |
| 3. Prajwal - Scenario 6 | PASS|
| 4. Craig - Scenario 4 | |
| 4. Craig - Scenario 5 | |
| 4. Craig - Scenario 6 | |
| 5. Faraz - Scenario 4 | PASS |
| 5. Faraz - Scenario 5 | PASS |
| 5. Faraz - Scenario 6 | PASS |

## USERS
CAMO & PO Users - CF_HOOVER 283
VISN - CF_Q_317 317

## Scenarios

### 1 Navigate an appeal from PO Office to VISN Queue using VAMC radio button x 3
PO Office > Place on Hold 45 days > Unhold > Mark in Progress > Assign to VISN > VISN Radio button > Verify in VISN queue
1. Sign in as a PO User CF_HOOVER
2. Navigate to any Program Office
3. Verify the following tabs exist in the VHA Program Office Queue
- Assigned
- In Progress
- Ready for review
- On Hold
- Completed
5. Select an appeal and navigate to the case details page
6. Select the task actions dropdown and verify the following task actions are present
- Mark task in progress
- Put task on hold
- Assign to VISN
- Documents ready for VHA CAMO review
- Return to VHA CAMO

7. Select the Mark task in progress task action
8. Verify a modal appears stating "By marking task as in progress, you are confirming that you are actively working on collecting documents for this appeal. Once marked, other members of your organization will no longer be able to mark this task as in progress."
9. Select the "Mark in Progress" button
10. Verify you are brought to the "In Progress" tab in the PO queue and the appeal is now in this tab
11. Select the appeal, verify the "Mark in Progress" task action is no longer an available selection
12. Select the "Put task on hold" option from the drop down
13. Verify a modal appears allowing you to select how many days you want to place the appeal on hold for and 45 days is an option
14. Select 45 days and place the appeal on hold
15. Verify you are brought to the "On hold" tab and the appeal you put on hold is now in this tab
16. Verify there is a message stating the case has been placed on hold
17. Select the appeal and navigate to case details
18. Select the task action dropdown and verify there is an "End hold early" task action, select it
19. Verify a modal now appears and select the "End Hold" button
20. Verify you remain on the case details page
21. Select the appeal and navigate to the case details page
22. Verify the "End hold early" task action is not available in the dropdown anymore and verify "Put task on hold" is an option again
23. Select the "Assign to VISN" task action
24. Verify a modal appears "Assign to VAMC/VISN"
25. Verify there are two radio buttons "VA Medical Center" and "VISN"
26. Select the "VAMC" radio button
27. Verify the dropdown has VAMCs in alphabetical order
28. Select your assigned VISN (table above)
29. Verify the VISN associated is correct (table above)
30. Select the "Assign" button
31. Verify the appeal is now in the "On hold" tab in the PO queue and a message appears confirming the appeal has been sent to the respective VISN

### 2 Navigate an appeal from VISN queue back to PO Office for Review x3
VISN queue > Place on Hold 45 days > Unhold > Mark in Progress > Documents ready for PO review > Verify in PO queue

1. Sign in as CF_Q_317
2. Navigate to the VISN queue you sent the appeal to
3. Verify the following tabs exist in the VISN queue
- Assigned
- In Progress
- On Hold
- Completed
5. Select an appeal and navigate to the case details page
6. Select the task actions dropdown and verify the following task actions are present
- Mark task in progress
- Put task on hold
- Documents ready for Program Office review
- Return to Program Office
7. Select the "Mark task in progress" option from the dropdown and verify a modal appears
8. Verify the modal states the following Modal Header: Mark task in progress | Modal Informational text: By marking task as in progress, you are confirming that you are actively working on collecting documents for this appeal. Once marked, other members of your organization will no longer be able to mark this task as in progress
9. Select the Mark In Progress button and verify you are navigated to the VISN "In Progress" tab and a message appears confirming the case has successfully been marked in progress
10. Verify the appeal is in the "In Progress" tab in the VISN queue
11. Select the appeal and navigate to the case details section
12. Verify the Mark task in progress is no longer in the dropdown
13. Select the "Put task on hold" and verify a modal appears stating the following Modal Header: Put task on hold |Modal Informational text: Select number of days (Value must be between 0 and 45)| User is required to select the number of days to place the appeal on hold45 days is added as an option for selection | User is required to add additional details for this action in the Notes section Required free text field
14. Select the custom option and type in 45 (days) to place the appeal on hold, fill out any required info and select the "Put on hold" button
15. Verify you are brought to the On Hold tab in VISN queue and a message appears comfirming the case was move to the on hold tab
16. Verify the appeal is in the On Hold tab
17. Select the appeal and navigate to case details
18. Select the task action dropdown and verify there is an "End hold early" task action, select it
19. Verify a modal now appears and select the "End Hold" button
20. Verify you are kept on the case details page
21. Select the appeal and navigate to the case details page
22. Verify the "End hold early" task action is not available in the dropdown anymore and verify "Put task on hold" is an option again
23. Select the "Documents ready for VHA Program Office review" task action
24. Verify a modal appears and contains the following information
-Modal Header: Ready for review
-Modal information text: This appeal will be sent to the Program Office for review. Please select where the documents for this appeal are stored.
-User is required to select where the document is stored from the following options
VBMS
Centralized Mail Portal
Other
-User may add additional details on file structure or file path
25. Fill out the modal with required information and click the "Send" button
26. Verify you are brought to the 'Completed' tab and there is a message confirming the appeal has been sent to the program office for review
27. Verify the appeal is in the completed tab
28. Sign in as CF_HOOVER (283)
29. Verify the appeal is now in the "Ready for Review" tab in the PO Queue

### 3 Navigate an appeal from PO Office to CAMO review x3
PO Office > Documents ready for CAMO review
1. Select the appeal and navigate to case details
2. Select the task actions dropdown
3. Select Documents ready for VHA CAMO review
4. Select the cancel button
5. Verify you remain on the case details page
6. Select the task actions dropdown
7. Select Documents ready for VHA CAMO review
8. Verify the modal reads the following
9. Modal Header: Ready for review| Modal information text: This appeal will be sent to VHA CAMO for review. Please select where the documents for this appeal are stored.
10. Select Other
11. Verify the "Send" button is disabled
12. Fill out required text field "Why is Faraz so good at writing these documents"
13. Verify "Send" button is enabled, click it
14. Verify you are brought to the completed tab and the appeal is now in the completed tab
15. Verify a message appears confirming the case is in the completed tab
16. Navigate to the CAMO queue
17. Verify your appeal is now in the Assigned tab of the CAMO queue

### 4 Navigate an appeal from PO Office to VISN Queue using VAMC radio button x 3
PO Office > Place on Hold custom > Unhold > Mark in Progress > Assign to VISN > VAMC Radio button > Verify in VISN queue
1. Sign in as a PO User CF_HOOVER (283)
2. Navigate to any Program Office
3. Verify the following tabs exist in the VHA Program Office Queue
- Assigned
- In Progress
- Ready for review
- On Hold
- Completed
5. Select an appeal and navigate to the case details page
6. Select the task actions dropdown and verify the following task actions are present
- Mark task in progress
- Put task on hold
- Assign to VISN
- Documents ready for VHA CAMO review
- Return to VHA CAMO

7. Select the Mark task in progress task action
8. Verify a modal appears stating "By marking task as in progress, you are confirming that you are actively working on collecting documents for this appeal. Once marked, other members of your organization will no longer be able to mark this task as in progress."
10. Verify you are brought to the "In Progress" tab in the PO queue and the appeal is now in this tab
11. Select the appeal, verify the "Mark in Progress" task action is no longer an available selection
12. Select the "Put task on hold" option from the drop down
13. Verify a modal appears allowing you to select how many days you want to place the appeal on hold for and 45 days is an option
14. Select 45 days and place the appeal on hold
15. Verify you are brought to the "On hold" tab and the appeal you put on hold is now in this tab
16. Verify there is a message stating the case has been placed on hold
17. Select the appeal and navigate to case details
18. Select the task action dropdown and verify there is an "End hold early" task action, select it
19. Verify a modal now appears and select the "End Hold" button
20. Verify you are kept on the case details page
21. Select the appeal and navigate to the case details page
22. Verify the "End hold early" task action is not available in the dropdown anymore and verify "Put task on hold" is an option again
23. Select the "Assign to VISN" task action
24. Verify a modal appears "Assign to VAMC/VISN"
25. Verify there are two radio buttons "VA Medical Center" and "VISN"
26. Select the VISN radio button
27. Verify Assign button is unclickable
28. Select Your assigned VISN
29. Verify there are 18 selections in the dropdown
30. Fill out the optional field
31. Select the "Assign" button
32. Verify the appeal is now in the "On hold" tab in the PO queue and a message appears confirming the appeal has been sent to the respective VISN

### 5 Return an appeal from VISN queue to PO Office x 3
VISN queue > Place on Hold 30 days > Unhold > Mark in Progress > Return to PO > Verify in PO queue
1. Sign in as CF_Q_317
2. Navigate to the VISN queue you sent the appeal to
3. Verify the following tabs exist in the VISN queue
- Assigned
- In Progress
- On Hold
- Completed
5. Select an appeal and navigate to the case details page
6. Select the task actions dropdown and verify the following task actions are present
- Mark task in progress
- Put task on hold
- Documents ready for Program Office review
- Return to Program Office
7. Select the "Mark task in progress" option from the dropdown and verify a modal appears
8. Verify the modal states the following Modal Header: Mark task in progress | Modal Informational text: By marking task as in progress, you are confirming that you are actively working on collecting documents for this appeal. Once marked, other members of your organization will no longer be able to mark this task as in progress
9. Select the Mark In Progress button and verify you are navigated to the VISN "In Progress" tab and a message appears confirming the case has successfully been marked in progress
10. Verify the appeal is in the "In Progress" tab in the VISN queue
11. Select the appeal and navigate to the case details section
12. Verify the Mark task in progress is no longer in the dropdown
13. Select the "Put task on hold" and verify a modal appears stating the following Modal Header: Put task on hold |Modal Informational text: Select number of days (Value must be between 0 and 45)| User is required to select the number of days to place the appeal on hold45 days is added as an option for selection | User is required to add additional details for this action in the Notes section Required free text field
14. Select the 15 day option, fill out any required info and select the "Put on hold" button
15. Verify you are brought to the On Hold tab in VISN queue and a message appears comfirming the case was move to the on hold tab
16. Verify the appeal is in the On Hold tab
17. Select the appeal and navigate to case details
18. Select the task action dropdown and verify there is an "End hold early" task action, select it
19. Verify a modal now appears and select the "End Hold" button
20. Verify you are kept on the case details page
21. Select the appeal and navigate to the case details page
22. Verify the "End hold early" task action is not available in the dropdown anymore and verify "Put task on hold" is an option again
23. Select the Return to Program Office" task action
24. Verify a modal appears and the modal reads Modal Header: Return to Program Office| Modal information text: Why are you returning? Provide any important context
25. Verify "Return" button is unclickable
26. Verify you have to add text in the aditional details section
27. Add text to the text field "Why is Faraz so good at writing dogfooding docs"
28. Select the "Return" button
29. Sign in as PO User CFHOOVER
30. Navigate to the PO queue
31. Verify the appeal is now in the ASSIGNED tab

### 6 Return an appeal to VHA CAMO x 3
PO Office > Return to VHA CAMO
1. Select the appeal and navigate to case details
2. Select the task actions dropdown
3. Select Return to VHA CAMO team
4. Select the cancel button
5. Verify you remain on the case details page
6. Select the task actions dropdown
7. Select Return to VHA CAMO team
8. Verify the modal reads the following Modal Header: Return to VHA CAMO team | Modal information text: Why are you returning? Provide any important context
9. Fill out all required fields and select submit
10. Click the return button
11. Verify you are brought to the completed tab and the appeal is not in the completed tab
12. Navigate to CAMO queue and verify the appeal is in the assigned tab