菊川大輔
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    # 新都市ガス業務整理キックオフmtg > [time=Mon, Mar 4, 2021 4:30 PM] [name=鬼塚部長][name=中政課長][name=西原課長][name=河口課長][name=永野係長][name=鈴木(秀)さん][name=市川さん][name=松田さん][name=雲オペ情通エスカレーションチーム][name=future信田さん][name=future宮島さん][name=菊川(記)]※以下、敬称略 ## 今後の進め方(案) - AS-IS分析 - LP・電気も含めたドメイン整理およびマイクロサービス化を推進していくことを目的に新都市ガスの現行業務および現状課題を洗い出す - 成果物:業務フロー、課題管理表 - 進め方 - 業務フローを単元ごとに整理、現業務フローに吹き出しレベルで変更点や課題を記載(担当:営業企画部) - ヒアリング内容を反映した業務フローの作成をする(担当:情通) - 業務フロー(都市ガス自由化)1.0版.xlsx - スイッチ開栓(~3月16日) - 新規開栓(~3月16日) - 申込みキャンセル(~3月16日) - 定例検針(~3月30日) - 滞納閉栓(~3月30日) - スイッチ閉栓・解約(~4月6日) - 定期調査(~4月6日) - 同時同量(~4月13日) - 託送量請求(~4月20日) - その他(入金 ※現行フローに記載なし)(~4月13日) - クロージング(4月20日、4月27日) - 地方都市ガス業務フロー作成(5月以降、別途) - 課題読み合わせ(4/20,4/27,5/11) - 各業務フローの流れの確認と課題の認識合わせ - 地方都市ガス運用ヒアリング(5/18〜) - 必須参加メンバー:中西課長、松本課長、奥山さん - 課題シート(営業企画&情通で起票、管理は情通) - https://docs.google.com/spreadsheets/d/12hblOJxh5IJaVSHtgSDHXgILdnOqeey2864NOOz2w2g/edit?usp=sharing - 会議体を設定し関係者間で成果物を共有&ブラッシュアップ(営業企画部&情通) - 毎週火曜17:00-18:00  - 参加メンバー:鬼塚部長、中政課長、河口課長、西原課長、雲オペ情通エスカレーションチーム、鈴木(秀)さん、市川さん、松田さん、future信田さん、future宮島さん、菊川、川崎課長(仮)、松本課長(仮) - 4月中旬までに業務フロー及び現行課題の洗い出しを完了させる - To-BE検討(4月中旬以降) - As-Is分析結果(課題)を元に課題の優先度付けを行う - As-Is分析結果(業務フロー)を元にTo-Be像を情通にて検討していく予定 - TODO - [x] エネ事、参加メンバー調整(河口) - [x] 業務フローのスプレッドシート化(松田み)

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