臺大教務處資訊組
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![_40f25458-9ffd-4056-95ea-f56384eeb7f4](https://hackmd.io/_uploads/B1iLQxQn6.jpg) # 臺大資訊組:教職員生協作共筆 Collaborative Notes of NTU-CIMD :::info 🛠️ 專案頁面目前正在建造中,內容可能還需要一些改動,有興趣的人可以到 ig 找專案負責人 Tofus (@0xtofus) 取得更多專案資訊 ::: - 專案負責人:教務處工讀生 Tofus - 將會辦理一個開放的 co-working hour,學生可以在這個時間點來找工讀生 Tofus 詢問有關教務處還有校務系統的事情,又或者是可以坐下來一起工作,然後 Tofus 會把學生提到的所有事情通通記錄下來,留下一個簡易的對話紀錄,對話內容會以 cc-by 4.0 進行公開分享,若不願意被透露姓名的話將會以去識別化方式處理,有意願分享的貢獻者其基本資訊將會被紀錄在該次聊天記錄的頁頂留存 ## 活動流程 - 每週三中午 12:00-14:00 在指定地點舉行(暫時訂在小小福旁邊的座位區) - 工讀生 Tofus 將與學生進行開放式對話,內容不限於學生對臺大校務系統的意見和反饋,可以是任何東西(不然為什麼要叫聊天記錄對吧) - 對話內容將被紀錄並以 cc-by 4.0 進行公開分享 - 參與討論的貢獻者也可以參與共筆的編輯 ## 之所以辦理這個專案的理由(微觀) - Tofus 認為目前在臺大做設計的時候收取反饋的方式只有質性訪談與問卷反饋(或是來自學生會的反饋) - 收取反饋的頻率幾乎是半年一次 - 缺乏脈絡,只有碎片化的反饋(有什麼反饋就改什麼東西,好像沒有編織過有效的 story) - 臺大的校務系統是俱樂部財,學生應當有參與設計決策的權利 - 學生參與設計的 a11y 問題需要被解決 - 目前學生的反應管道只有學生會資訊部,有單點故障的風險 - 需要有多元參與的管道 - 臺大是個有邊界的環境,與外界公司所面對的無邊界環境(市場)不同 - 理論上收集具代表性樣本與編織脈絡的成本會低於市場中的企業 - 資源效用沒有最大化 ## 之所以嘗試辦理這個專案的理由(宏觀) - Tofus 認為臺大作為一個政府設立的公共基礎建設(公共財),其生產的數位工具本質上就與市場上絕大多數的數位平台工具不同,因此在開發的處理方式上有極大可能需要作出調整 - 沒有競爭壓力 - 臺大的學生除了教務處提供的校務服務之外沒有其他選擇 - 校務系統牽涉到個人的重要權益,對話與進步的空間需要透過消弭資訊落差的方式進行拓展 - 校方提供他們所知道的給學生,學生提供他們所知道的給校方,雙方所理解的資訊須互補並同步增加才有進步的可能 - 未來的數位社群基礎建設大概率將會與臺大的校務系統具備相同特性 - 皆由封閉社群的社群成員自行開發與提供反饋,形成開發上的內循環 - 利害關係人不僅只有開發人員與投資者而已,還包含使用者 - 校方、資訊組的開發者、使用服務的教職員生 - 本身具備實驗與研究價值 - 舉例 - 網路國家 Network State 或去中心化自治組織(DAO) (例如 Vitalik Buterin 創辦的 Zuzalu) - 聯邦宇宙(g0v.social 與 mastodon, threads) ## 專案目的 - Tofus 認為這可以為臺大的設計決策提供更多敘事脈絡,==為臺大的設計增添更多敘事底蘊==,提升學生參與與設計決策的正當性。 - 比方說可以產出更多 user story - 實踐民主化設計流程 - 向利害關係人公開設計決策,包括工程師同仁、教務處同仁以及臺大的學生 ## 預期產出 - 像現在這個文件一樣的活動報告,每一次的對話紀錄將會被留下 - 為設計決策提供更多敘事素材,有助於 user story, user journey 等資料的製作,且這些素材將會公開給所有臺大學生與教職員,亦或者是想要了解並同理臺大學生處境的研究人員使用 ## 找到人的方式 - 每個禮拜都會先在個人的社群媒體上公告時間地點,時間到的時候就會移地去指定地點工作 - co-working hour 可能會有人來,也有可能不會有人來 - 會盡量在當天約至少一位臺大的朋友聊天,不過沒有的話也沒關係,目的在於讓學生有多元的管道可以參與並影響校務系統的設計決策

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