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# User testing template
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This template is prefill with *Lorem ipsum* text and some gaps "...".
Replace it with your words.
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## Qualitative interview guide
**Introduction**
*Introduce yourself, briefly explain the purpose of the test and allow the participant(s) to comment or ask questions.*
Q1: How are you?
Q2: Can you introduce yourself briefly?
Q3: Are you familiar with the use of smartphone applications?
**General information related to the topic**
*Query the tester with general questions. Talk about his habits.*
Q4: How would you define interactive learning?
Q5: Do you know any examples of gaming in museums?
Q6: Would you be willing to use an app to help you organise games during a school visit in a museum?
**Behavior related to particular issues**
*Ask him to express himself on your application, product or service. Feel free to use the prototype for this part.*
Q7: How went the test, what did you think and feel?
Q8: Was the user journey clear and intuitive?
Q9: Is there something you didn't understand?
**Constructive suggestions for improvement**
*Ask him how you could improve your prototype*
Q10: Do you have suggestions to improve our app ?
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## Scenarios
**1st instruction** (this is your first scenario):
You are a teacher conducting a school trip to Cité des sciences, and you have 1 hour left to play a game with your class.
Find a game to play in Cité des sciences with your class and choose it based on the reviews.
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**2nd instruction:** (this is your second scenario):
You are a teacher organizing a school trip to Cité des sciences, and you want to look up games a few days before and save them for later.
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## Testcard 1
## Pre-testing
**Name:** Bénédicte Ducrocq
**Age:** 53
**Occupation:** Part time kindergarten teacher
**Context of the meeting (where, with who, etc.):** Chaville, questionnaire written by Marc and conducted by Romain
**Duration of the meeting:** 10 minutes
## User scenarios testing
**Scenario 1 observations:**
Very fluid until the review section, didn't know how to continue the user journey.
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**Scenario 2 observations:**
No particular problem.
## Qualitative testing
**Positive feedback:**
- Very good idea
- The app is good looking
- Easy to navigate
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**Neutral feedback:**
- None.
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**Negative feedback:**
- Confused by the review section, didn't understand if it was the end or not.
- Was searching a way to add a review and didn't find.
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**Learning & insights:**
The user should clearly identify the end of the user journey.
An action, here the option to add a comment, should be a sign of the end of it.
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**Decisions & actions:**
We will add an "Add a review" button in the reveiew section which conducts to a final page to add a review, thus ending the user journey.
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## Testcard 2
## Pre-testing
**Name:** Laurence Gieré
**Age:** 55
**Occupation:** German teacher in primary school
**Context of the meeting (where, with who, etc.):** Paris, questionnaire written by Marc and conducted by Romain
**Duration of the meeting:** 10 minutes
## User scenarios testing
**Scenario 1 observations:**
Was confused by redondent research criterion.
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**Scenario 2 observations:**
Very fluid use once the problem of first scenario was considered.
## Qualitative testing
**Positive feedback:**
- The idea is "funny"
- The app is good looking
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**Neutral feedback:**
- The app's visual identity is not outstanding
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**Negative feedback:**
- To much research criteria
- The target are teachers who already have a museum in mind, why are there research criterion on location and museum type?
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**Learning & insights:**
The research criterion on location and museum type are useless.
The user is not here to find a museum, but to find games to play in a specific museum he already has chosen.
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**Decisions & actions:**
We will remove the research criterion on location and museum type from the research page.
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## Testcard 3
## Pre-testing
**Name:** Christine Molia
**Age:** 62
**Occupation:** Math teacher in specialized high school for deaf students
**Context of the meeting (where, with who, etc.):** Vélizy, questionnaire written by Marc and conducted by Romain
**Duration of the meeting:** 10 minutes
## User scenarios testing
**Scenario 1 observations:**
Fluid use, no trouble.
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**Scenario 2 observations:**
Wanted to go deeper and add a game, there isn't a page to share the game ideas!
## Qualitative testing
**Positive feedback:**
- Good user experience
- The graphical choice is very welcoming
- It has a modern touch
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**Neutral feedback:**
- Is doubting that a community can be developped on such a niche market
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**Negative feedback:**
- The whole idea of the app is to share game ideas amongst users, but there is no page to add a game
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**Learning & insights:**
We missed an important feature of our concept: game sharing, which should make our database grow.
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**Decisions & actions:**
We will add a page to create new games, accessible from the front page.
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