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    # AI 時代下, Product sense 就是你的秘密武器 - 陳偉仁 & 黃庭亞 {%hackmd o8oUosN0QnqMSkF1_6kH7g %} #### 📚 議程介紹 {%preview https://webconf.tw/agenda/3/4 %} ###### ▼▼▼ 開始筆記 ▼▼▼ ## 什麼是 Product sense - 算是一種通靈能力、產品直覺 - 提問:AI 是否有 Product sense? - AI 喜歡的顏色是藍色 - AI 透過資料訓練推測給出答案,因為所有年齡層、國家最多人喜歡的是藍色 - 所以如果照著 AI 建議設計很有可能都會是偏向藍色 - 身為設計師、產品人被訓練的技能: 理解情境 Context、擁有同理心、獨特見解 :::success AI 無法取代人類設計師: 因為人類獨特見解帶出想像力、獨特的未來性 → 這點不是 AI 現在本質可以取代的 ::: 想像能力 = 做假設的能力 = Product Sense 洞察: AI 給出的是「平均值」與「標準答案」,但做產品不能只做「平均值」。人類的「偏差(Bias)」與「個人喜好」往往是產品獨特性的來源。若只依賴 AI,所有產品都會長得一樣(例如全部變成藍色)。 結論: AI 擅長處理數據與預測,但人類擅長理解 Context(脈絡)與共情。 Lenny's Podcast [Link](https://www.youtube.com/@LennysPodcast) 在 AI 工具(如 ChatGPT、Midjourney)爆發的年代,許多設計師與 PM 感到焦慮,擔心被取代。講者認為,AI 確實能加速產出,但Product Sense(產品感/產品嗅覺) 才是人類無可取代的核心能力。Product Sense 是將**「感覺、數據與想像」**結合的能力,它能幫助團隊在 AI 給出的海量標準答案中,找到真正觸動人心的產品方向。 ## 組織的 Product Sense - 使用者既有行為: - 觀察到使用者在節慶時,會付費把照片轉換風格,例如拿家庭合照請藝術家畫成油畫 - 使用者喜歡保留有真實元素的照片,早期技術比較難做得好 - 技術可行探索 - 快速測試 Produce Sense 是把感覺、數據與想像結合起來的能力 ## 如何培養 Product sense? 1. 玩多一點,建立直覺,累積直覺肌肉記憶(以雞排為例) - 感官層面 - 核心體驗 - 記憶點 / 留存 - 玩 role-play 去同理需求與決策點 2. 想深一點,鍛鍊思維,用「第一性原理」拆解產品 - 想深一點,思考問題可以更有邏輯,更能說服團隊 - Stories 成功的原因,解決使用者想被看見的需求、怕留下痕跡的擔憂,此外 24 小時會消失也能產生稀缺性 3. 看廣一點,觸發靈感,Product Sense 來自如何看世界,保持好奇與懷疑 - 日本子彈列車車頭設計參考翠鳥 - Duolingo 的遊戲設計 ## 如何用 AI 強化及應用 Product Sense ### 玩多一點 • 玩競品 - AI Prototype • 將感覺參數化 - 例子:團隊成員無法對齊手勢體驗,資深設計師當下把手勢參數定義出來,vibe coding 做出 Prototype • AI 讓 Prototype 產出更加的快速,也更能夠拋棄。 建立直覺的肌肉記憶: 吃雞排理論: 你很難教人怎麼選一塊好吃的雞排,但如果你吃了 100 塊雞排,你自然會知道哪一塊好吃。做產品也一樣,要大量體驗、大量把玩各種 App。 Role-Play (角色扮演): 不要只從設計師角度看產品,要切換視角: 使用者視角: 痛點在哪? 開發者視角: 限制在哪? 老闆/商業視角: 商業價值在哪? ![IMG_8966](https://hackmd.io/_uploads/H18sG-Yfbx.jpg) ### 想深一點 • 用 AI 加強思考方向 第一性原理 (First Principles): 不要只看表面功能,要挖掘背後的根本原因。 案例 - Instagram Stories (限時動態): 為什麼受歡迎?不只是因為它是全螢幕,而是因為它「24小時後消失」,降低了使用者發文追求完美的社交壓力,解決了「發圖焦慮」。 利用 AI 輔助思考: 使用 ChatGPT 進行蘇格拉底式提問。讓 AI 反問你,幫你釐清盲點,像剝洋蔥一樣層層挖掘問題核心。 ### 看廣一點 • AI 幫助快速理解跨領域的語言 ### Product sense 應用 - Onbeat 影片剪輯 APP - 背景:市場飽和、競爭者多 - 定期做市場研究,確認市場是否健康 - 提問:哪個影片剪輯 app 類別,有最多的總下載數與營收 - 社群平台 - 綜合做圖 & 剪片 ✅ - 美顏修圖 app - 模板剪輯 - 影片剪輯✅ - 其他類別 - 過去要手動爬資料、實際玩產品,現在可以透過 AI 輔助搜集,也可以請 AI 補充分析內容 - 結合兩大核心體驗 - 模板導向編輯:素材很快丟入,快速對拍 - 時間軸編輯:保有編輯彈性,讓使用者用拍點剪輯影片。即使想換音樂、拉長影片也可以自動對拍。(替代過往手動對拍的痛點) 跨領域學習與市場理解: 了解不同競品的定位。例如在剪輯軟體市場中,CapCut 跟其他軟體的差異在哪? 利用 AI 翻譯跨領域語言: 設計師常聽不懂工程師或行銷的術語(如 API、Retention、CAC)。可以請 AI 「用五歲小孩也能懂的語言」 解釋這些術語,幫助你快速理解跨領域知識,促進溝通。 AI 加速 Prototype (原型) 製作 * 過去: 做 High-Fidelity (高保真) 原型需要花很多時間刻圖,成本高 (High Effort)。 * 現在: 利用 AI 生成圖與程式碼,可以快速產出高保真的概念圖。 * 優勢: 能夠以「低成本」快速驗證想法,即使失敗了也沒關係 (Low Effort, High Fidelity)。 案例分享:AI Anime (動漫特效) 現象: 兩年前 AI 剛紅時,許多人喜歡把自己照片變成動漫風格。 洞察 (Why): 為什麼使用者喜歡?不只是因為技術很酷,而是因為它提供了一種**「安全的自我表達」**。使用者想分享生活,但又不想露臉(隱私/安全感),動漫濾鏡完美解決了這個矛盾。 保留與捨棄: 在設計該功能時,團隊發現**「保留使用者照片中的某些元素(如衣服顏色、姿勢)」**非常重要,否則使用者會覺得「這不是我」。這就是 Product Sense 的判斷——知道哪些細節必須保留,哪些可以交給 AI 發揮。 ## 總結 :::info **Product Sense 是把感覺、數據與想像結合起來的能力**, 能看懂使用者、判斷關鍵問題,並創造出有價值的解法與決策 ::: ![IMG_7599](https://hackmd.io/_uploads/S1GTMZYf-x.jpg) * **驗證假設的實驗結果更常是對的** * **產品定位方向** * **使用者更確切描述獲得的價值** * **聚焦核心問題** * **別人學你,不是你學別人** 一個人的 product sense 好不好:驗證假設與實驗的結果更常正確 ![IMG_8967](https://hackmd.io/_uploads/rJ4OfZtzbg.jpg) 有這張前一頁的嗎? 感謝 >感謝!卡在人群中看不到,謝謝好心人🫶 --- ###### 聊天區 Onbeat 還蠻好用的 我問出來不是藍色 你問出來是什麼顏色 他說他會選 柔和的琥珀橘+霧粉色 ,還說藍色是都市傳說 XD ![image](https://hackmd.io/_uploads/SkcbslKz-x.png) > 我用臨時聊天模式問,確實都是藍色 XD ![image](https://hackmd.io/_uploads/H1dwoeKGWg.png =48%x) ![image](https://hackmd.io/_uploads/HyYYolYz-l.png =48%x) 我剛問出來也是藍色欸 但叫他自己選一個就說銀色 我用無痕模式,沒登入情況下問出來都是藍色 grok > 藍+1 餓了 多吃雞排

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