# 2018-02-06 Toronto Shelter Map :date: Date: Tues, Feb. 6, 2018 @ 7pm-9pm :round_pushpin: Location: Rangle.io :family: Attendance: - Andrew - Marjorie - Hisham - Jason - CG - Zach ## Discussion Notes - Zach helped identify the different types of shelters: - Permanent Shelter - Drop-In Centre - Winter Respite Centre - Out of the Cold Program - Zach also identified some of the entry points for people seeking shelter: - 211 - Shelter Referral Line - [Toronto Website](https://www.toronto.ca/community-people/housing-shelter/homeless-help/) - CG, Marjorie, Jason, and Hisham joined at this point - CG demoed [some of the work](http://cgchen.format.com/3173818-welcome-home) that she and Jason have been doing for her thesis around developing an app for the City of Toronto - We all discussed what we knew about the shortcomings of the current system including: - Information acquisition for those seeking shelter - The reservation system; overbooking and underbooking ## Action Items - Everyone should contribute any knowledge or research about the users or the system of homelessness in Toronto, Ontario, or Canada - Specific question that came up: any research around what technologies users seeking shelter in Toronto would have and be proficient in would be helpful. Smartphones? Feature phones? Nothing? Apps vs mobile web vs sms?