# 2018-04-03 :date: Date: 2018-04-03 :round_pushpin: Location: [Secret Location](https://www.meetup.com/Civic-Tech-Toronto/events/248419961/) :family: Attendance: + Joey + Marjorie + Peter + Zach + Janis + CG + Steven + Jason # Discussion Notes ## The Action item from last week: Potential problems to tackle + Andrew has compiled a list of potential problems to tackle [here](https://docs.google.com/document/d/1Ido5Dw8sICaHBUtI8UCXsQU0kKuxk6FYSI06FC6eKqg/edit#) ## Peter's action item: The Out of the Cold Program Non profit out of the cold program has a trouble with central intake. They aren't well integrated with the central intake phone line or streets to homes intake center + OOTC opersates entirely on volunteers + OOTC locations are spread out over the city, and each day of the week will have a different location open - the [calendar](http://dixonhall.org/wp-content/uploads/2017/11/2017-2018-OOTC-Program-Prepares-for-Launch-Amid-Growing-Concerns-Surrounding-Capacity-Press-Release-Final-1.pdf) is posted on the [dixon hall website](https://dixonhall.org/housingservices/ootc/) #### Peter emailed one of the church members + Nina Aresnal from All Saints + there were a few occasions in the past year where they ran out of space in their shelter + she didn't know what to do to prevent others from showing up; people would be waiting at their door to get in even though they were full - a volunteer would have to call in to Central Intake to update them on bed counts, or if they were full up - the volunteer would get stuck in the long wait times of trying to through the shelter intake phone number + Dixon hall distributes a spreadsheet to each of the OOTC shelters where - contact information of client + in most cases these spreadsheets are not filled out - most of the clients are repeat users, so she didn't see much of the point + all of her volunteers have smartphones, as a prerequisite + they would like to have the ability to look for resources and shelter space themselves, rather than using the shelter refferal line. # Group Thoughts + both OOTC and Winter Respite Center does not use SMIS ## Peter's Thoughts + Churchs that interact with OOTC change season to season, which is part of the reason OOTC doesn't use SMIS ## Joey's thoughts + it would make sense to put our focus on improving access to resource information for OOTC volunteers + anything to do with working with the city adds a lot of difficulty + it would be a lot easier to work with volunteers ## Marjorie's thoughts + because OOTC doesn't depend on SMIS, maybe we can introduce something for them to use in place of SMIS ## SMIS Demo + mary has shared notes of the SMIS demo on the [slack](https://docs.google.com/document/d/1BkbQOFqPrqk4wOSjUBTXW3nKJz-4p_iWQosJLTrDCk0/edit) ## CG + next thursday CG is doing a tour of Streets to Homes # Spitballing ideas + a ticker (or turnstyle) at the door that keeps track of people moving into the shetler + live update from the ticker to a website that tracks capacity of shelter (like a hotel check-in system?) + volunteer said she would like a system with live updates - they are pressed for time doing intake and delivering meals and stuff + how do we collect shelter bed usage? + How do we transmit shelter bed usage we collect? + what other information will we need? + what tools and platforms should we consider? # Potential Project Direction It seems like the way this project is going is building # HOME TO meetup on Sunday + meeting up to do a synthesis of the notes from going to a transitional housing shelter + Contact CG to find out how to join in # Action items + get in contact with Gabe to ask about meeting with someone who works with Shelter System. - Maybe this hypothetical person would want to come to the design sprint?? + __Get a Design Sprint Planned!!!!__ - put in a time that works for you on the [WhenIsGood](http://whenisgood.net/9ki779n) calendar! - (((Editing Code:::9nsddsb)))