# 2018-02-27 Toronto Shelter Map :date: Date: Tues, Feb. 27, 2018 @ 7pm-9pm :round_pushpin: Location: Rangle.io :family: Attendance: - Zack - Andrew - Hesham - Jason ## Discussion Notes - reviewed frontline staff questions - We discussed the shelter Referral phone lines - Both main lines are way over capacity, 211 at lower capacity - Probably at 4:30 it starts to peak - Cell phone notes: - Fred Victor, Sanctuary: good percentage have phones, but may not have service - Could we help on the automation side? - Automate the shelter form filling? - Twilio - Simple proof of concept: - phone line that captures basic info - displays it on web app ## Action Items - What are the differences between city-owned shelters and private shelters? (Hesham) - https://www.toronto.ca/community-people/housing-shelter/ - Add definitions to wiki (Andrew) - Reach out to Zachary's contacts - Jason: will start to email certain places - Document Potential approach (Andrew)