# 2018-02-20 Toronto Shelter Map :date: Date: Tues, Feb. 20, 2018 @ 7pm-9pm :round_pushpin: Location: Rangle.io :family: Attendance: - Marjorie - Zack - Fadi ## Discussion Notes - Marjorie and Zack reviewed potential interview questions for frontline staff - Zack sent out two introduction emails to people that can connect us with a frontline worker (Tess) and a Shelter Administration (Daniel) - Fadi dropped by and left a link of some [work he has done with shelter capacity](https://www.homelessto.fyi/) ## Current Work-in-progress communication template Hello {NAME}, My name is {MYNAME} and I represent a group of citizen designers and technologists who are concerned about the challenges you may be facing with the technology provided for shelter placement in Toronto and are looking to contribute to a solution. We would like to have a quick call or email with someone in management at {SHELTER NAME} to understand the workflows and technical bottlenecks at play for the front line intake workers. We’re excited to hear your perspective and hope to help soon in the future. ## Action Items - Follow up with the two people Zack introduced us to, Daniel and Tess. - Team to give feedback on questions, add or edit any on the list. - Team to suggest feedback on the [communications template](https://docs.google.com/document/d/1L-HduMsMkzu7rCfaDs_nQ-cKwEYLHW6eYa4yj3S3SuA/edit).