# Survey to get feedbacks for our concept ## Qualitative interview guide ### Introduction We are a group of students that is working on developing two concepts in relation with the following issue : reinvent museums visits for teachers using sound design. The purpose of this test is to get feedbacks from people who may use our application. Some questions will be asked to you in order to understand your expectations and improve our application. If you want, feel free to comment or ask questions during this interview. ### General information related to the topic Q1 : How often do you go to the museum ? Each time there is an interesting exhibition so I would say every two weeks. Q2 : Do you spend a lot of time using apps on your mobile phone ? Do you often listen to music ? Yes I spend a lot of my free time on my phone and listening to music is a great part of my utilization. Q3 : In what purpose or context do you go to the museum? I can go alone, with friends, family or with my students. I have subscriptions to every museum so I can go often. Every time that I find an interesting exhibition, I go with my students. Q4 : Have you ever heard about an application that is used in museums ? No, never heard of it Q5 : Do you think that an interactive application made to enhance museum visits could be useful ? Would you use it ? Yeah sure, it is something that we naver heard of and that could be interesting, especially for my students. Q6 : Why do you think museum visits can be boring for students ? Do you think that music or sounds could make it more fun ? Sometimes, making the visit mandatory makes it boring because they come against their will. They do not understand what they see because they don't try to. ### Behavior related to particular issues Q7: Would you like to have an app on your mobile phone that guides you in the museum depending on the type of sound you are listening to ? Sure. Q8 : Do you find our application easy to use or does it look too tricky to use ? I don't understand something seeing the prototype : when I choose a song, are all the students listening to the same song ? Where is the path to follow for students on the app ? What is the point of grouping them according to their musical tastes ? For Confluence for example the themes that you have here are not relevant at all. Q9: Do you understand fastly where do you have to click to go further ? Yes. Q10 : According to you, how this app could enhance your experience in a museum ? The idea is good, creating an atmosphere in order to make it funnier and finally students use their phones during class. ### Constructive suggestions for improvement ? Q11 : According to you, how could we improve our prototype ? Let teachers or museums create their own atmospheres, show a real map with a path to follow, create a message service to be able to speak with students, put a help button for students to call me when they need. ## Testcard ## Pretesting **Name :** Quentin Boucherie **Age** : 36 **Occupation :** Professor in high school **Context of the meeting (where, with who...) :** Meeting with Walid Benjelloun, at the end of his visit of the Confluence museum in Lyon. **Duration of the meeting :** 20 min ## User scenario testing **1st instruction : You are a teacher and you have to play several sounds or music for your students in order to be able to see what are their preferences and follow them through their visit in the museum. According to their preferences they will be put into groups and they will have to follow a specific path in the museum. You will be able to see how many time did they spend during their visit, what piece of art did they see and many more information. **Observations** : The idea is very good I like it but you have to work on the finality of the informations we have at the end of the museum, what do we do with it ? what is the point of seeing the path followed by each student ? are students still listening to music while they visit, or is it only at the beginning of the visit in order to group them ? **2nd instruction : You are a student and you have to listen to different musics and sounds and choose the one you like the most. You will be put into groups and you will have to follow a path with your group. **Observations :** ## Qualitative testing **Positive feedbacks** : app very easy to use, good idea **Neutral feedbacks** : add a help button for student **Negative feedbacks** : work on the aim of the information we give to teachers --- **Learning & insights:** From that, we have learnt that we should work on the finality of the app, add a map in our prototype --- **Decisions & actions:** add a map in our prototype, see what information teachers can have thanks to the app and what can they do with them, add a help button for students in order to call their teachers. :::