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# System prepended metadata

title: Manual ticket creation (by TA)
tags: [' TA', AtRisk]

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tags: AtRisk, TA
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# Manual ticket creation (by TA)

>- HS PROPERTY CHANGE (Hubspot Property Change)
    - Instructor
    - Course
    - At-Risk Added By
    - At-Risk Reason
    - Contact Association
    - Ticket Name
    - Pipeline Status/Stage

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>- TIPS:
    - Utilize the full name for the instructor value
        - e.g. Melissa Brooks
    - Utilize the following convention for "Ticket name"
        - <Student Name> - At Risk -<Student Email>
        - e.g. Peter Marino - At Risk - pmarino1994@gmail.com
    - If your "Added by reason" is "Student Interaction"
        - **please make use of the description and/or notes to briefly describe the interaction and why it lead to you marking the student as at risk.**
    
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**<a href="https://hackmd.io/4a1PygBRQCi96NHmhZiPmQ" target="_self">Next: Initial Student Research</a>**

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**<a href="https://hackmd.io/7c6oW_ZlQQSnHPisrJzV9A" target="_self">back to start</a>**
    
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**Table of Contents**
- <a href="https://hackmd.io/7c6oW_ZlQQSnHPisrJzV9A" target="_self">At Risk Hubspot Flow</a>
- <a href="https://hackmd.io/dpLF0SwpSC2kWmQNANPMDw" target="_self">At Risk Students via list import</a>
- **<a href="https://hackmd.io/kR3CWRfZSY-6hAxCbevV6g" target="_self">Manual Ticket Creation (by TA)</a>**
- <a href="https://hackmd.io/4a1PygBRQCi96NHmhZiPmQ" target="_self">Initial Student Research</a>
- <a href="https://hackmd.io/lLC7taCMQuO4cUe_ZEIA3w" target="_self">Initial TA Outreach</a>
- <a href="https://hackmd.io/Pcd7De9wSTWDm6zwH9oSwQ" target="_self">Response Within 48 HR?</a>
- <a href="https://hackmd.io/kdpjBF0jSuGnauhyjVMehA" target="_self">Instructional</a>
- <a href="https://hackmd.io/w7lTcz4pQP6fx6BlCahUAQ" target="_self">Non-Instructional</a>
- <a href="https://hackmd.io/Xg6VjJS1Ro6fZXf3eVYOsw" target="_self">Move Student Forward</a>
- <a href="https://hackmd.io/GpU_ZCiqSzWe3z_OoQyUzA" target="_self">Back on Track</a>
- <a href="https://hackmd.io/GAflbiWdSBGNwrnE1Y_CRQ" target="_self">Confirm Program Adjustment with SEM</a>
- <a href="https://hackmd.io/07VkSR3LQN2M4PdnaweoJg" target="_self">Resolve Ticket</a>
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