---
# System prepended metadata

title: New Intern Onboard Training
tags: [Umbo]

---

# New Intern Onboard Training
###### tags: `Umbo`


### Umbo Service Introduction
>1. No Umbo Cloud case
>2. TruePlatform with 3rd party RTSP/ Umbo Streams/ or with Umbo cameras
>3. TruePlatform with SMTP
>4. Light API via alarm center 2-way
>5. Light API KBRO flow
>6. Live sream and NVR(RTSP stream vs. Umbo stream)
>

### TruePlatform Basic Settings
System integrator
>1. admin account -> new SIMA account
>2. new SI-admin
>3. new SI-service engineer
>
Customer
>1. new Cus-master admin
>2. new Cus-admin
>3. new Cus-power user
>4. new Cus-regular user
>

---

### Tips for reporting bugs in Jira
1. write just "enough" info, with pics and videos
2. a video and pic attached
3. write ticket with priority and description
4. go to the link [Jira](https://umbocv.atlassian.net/secure/BrowseProjects.jspa?selectedProjectType=software)

### Look up info in Confluence
1. go to the QAE channel
2. look up the document on the topic you are looking for
3. got to the link [Confluence](https://umbocv.atlassian.net/wiki/spaces/QAE/overview)

### Umbo and SI support mode
1. Only when the SI, client and Umbo all open the Umbo support mode can we see all the info on clients' camera

### Test Plan Writing
1. quick run through all things, a quick test(smoke test, main feature very quickly), the most bugs in the shortest time
2. occupancy test, validation try to avoid that is unpredictable, should get the 
3. Get things happen and possible, using the easist way
4. keep writing and expandable for the future