---
# System prepended metadata

title: User testing template

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# User testing template


:::warning
## Qualitative interview guide

**Introduction**
*In the frame of our project « WAMP! », your opinions and feelings interest us. 
Also, we would be happy to answer your questions (and invite you to ask some!).*
Q1:Are you a pet owner? 


**General information related to the topic**
*Query the tester with general questions. Talk about his habits.*
Q2:Is it easy to bring your pet on holidays? 
Q3:Is it easy to find a trusted person to take care of your pet on holidays? 
Q4:Have you ever had to find a vetenarian while you were away? 
Q5:Do you easily find informations online about your pet's travelling conditions? 
Q6:Would you rather take your pet on holiday or leave him at home? 

**Behavior related to particular issues**
*Ask him to express himself on your application, product or service. Feel free to use the prototype for this part.*
Q7:What is your opinion on the service provided by the platform? 
Q8: did you feel like you had access to enough information on our platform? 


**Constructive suggestions for improvement**
*Ask him how you could improve your prototype*
Q9:What kind of services would you add or delete from the platform? 
Q10:On which kind of devices would you like to have access to our platform? 
:::

---

:::warning
## Testcard



## Pre-testing
**Name:** Capucine Clément

**Age:** 22

**Occupation:** 1st year student - emlyon business school.

**Context of the meeting (where, with who, etc.):**
In an appartment, just Capucine and one of the creator of the project.

**Duration of the meeting:** 30 minutes



## User scenarios testing



**1st instruction** (this is your first scenario):
You are a pet owner and you want to go on holidays, but you are afraid of leaving your pet alone at home. Use WAMP! to find a solution.

**Observations:**
The user seemed to be happily surprised by the platform.
The user was very comfortable with the functionning of the platform, she found her way quickly to the informations she was looking for and liked the pet sitter listing. 

---

**2nd instruction:** (this is your second scenario):
You are a pet owner and you brought your pet on holidays. Your pet seems a bit weir lately and you think it's necessary to see a doctor, but you are in a foreign country. Use WAMP to deal with that problem.


**Observations:**
The user found her way really easily in the mockup and she found a veterinarian close to her very quickly.



## Qualitative testing

**Positive feedback:**
- The idea is good, as it may make life very easy for a pet owner, to find trusted people to take care of their pet. 
- The pictures are nice.
- The instructions are very clear.

---

**Neutral feedback:**
- Simple design
---

**Negative feedback:**
- Not enough colors 
- More examples pages should be developed 

---

**Learning & insights:** 
The user found her way in the platform easily and seemed to be very interested by the concept. But there still are some points to improve.

---

**Decisions & actions:** 
We added colors and a colorful logo on the front page and we made two new pages on the mockup (the list of vetenarians and pet sitter, with their little profiles and other people's opinion)


:::


:::warning
## Testcard



## Pre-testing
**Name:** Maxime Bontemps

**Age:** 20

**Occupation:** 1st Year Student, EMLyon BS

**Context of the meeting (where, with who, etc.):** 
One of the creators met Maxime at the campus of the school. 

**Duration of the meeting:** 20 min



## User scenarios testing

**1st instruction** (this is your first scenario):
You have prepared your trip, but you still don't know exactly what to do with your pet. Fortunately, WAMP! provides everything you need to know/do. 

**Observations:**
The user found the design comfortable, easy to understand and got a friendly impression of it. 

---

**2nd instruction:** (this is your second scenario):
Something happened to your pet just before your trip. This is an emergency case. Don't worry ! WAMP! is made to answer that. 

**Observations:**
As the website provides many veterinarians, it is easy to find someone. 



## Qualitative testing

**Positive feedback:**
- Good looking design
- Friendly impression
- Clear instructions 

---

**Neutral feedback:**
- 

---

**Negative feedback:**
- Second slide not clear
---

**Learning & insights:** 
From that, we've learn that the designer experience is really different than the user experience, because the perception isn't led the same way.

---

**Decisions & actions:** 
To iterate, we will diversifie the options for the users (more pages, more links)
:::

:::warning
## Testcard



## Pre-testing
**Name:** Lorem Ipsum

**Age:** Lorem Ipsum

**Occupation:** Lorem Ipsum

**Context of the meeting (where, with who, etc.):** Casus vigore discessit non et quod exsecratione vigore publico et et malum acciderat publico cunctorum Serenianus cunctorum diebus isdem innoxius publico discessit atrox Serenianus casus diebus non innoxius isdem publico.

**Duration of the meeting:** *Lorem Ipsum*



## User scenarios testing

**1st instruction** (this is your first scenario):
You are ... and you have to ...

**Observations:**
Casus vigore discessit non et quod exsecratione vigore publico et et malum acciderat publico cunctorum Serenianus cunctorum diebus isdem innoxius publico discessit atrox Serenianus casus diebus non innoxius isdem publico.

---

**2nd instruction:** (this is your second scenario):
You are ... and you have to ...

**Observations:**
Casus vigore discessit non et quod exsecratione vigore publico et et malum acciderat publico cunctorum Serenianus cunctorum diebus isdem innoxius publico discessit atrox Serenianus casus diebus non innoxius isdem publico.



## Qualitative testing

**Positive feedback:**
- Sed cautela nimia in peiores haeserat plagas, ut
- Eo adducta re per Isauriam, rege Persarum bellis
- Et eodem impetu Domitianum praecipitem per scalas

---

**Neutral feedback:**
- Sed cautela nimia in peiores haeserat plagas, ut
- Eo adducta re per Isauriam, rege Persarum bellis
- Et eodem impetu Domitianum praecipitem per scalas

---

**Negative feedback:**
- Sed cautela nimia in peiores haeserat plagas, ut
- Eo adducta re per Isauriam, rege Persarum bellis
- Et eodem impetu Domitianum praecipitem per scalas

---

**Learning & insights:** 
From that, we've learn that ...

---

**Decisions & actions:** 
To iterate, we will make ...
:::
