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Question for Richard's visit

New fulfilment centre - Skygate
1	Understand the new fulfilment centre will soon be operated, can you share with us some update on that.
2	With the new fulfilment centre soon be operate, except for the efficiency savings, what benefit our customers expect to get to improve customer experience?
Rebranding
3	With the recent rebranding to The Very Group, what are the reactions from the customer in general?
4	How can we measure the impact of the brand change?


Black Friday / Christmas Trading
5	Good to know that we have a good Black Friday / Christmas Trading, however, our margin missed the target. What action is planned to address that? And what can sourcing offices do to help?


Integration Retail and Financial Services provider
6	What promotion / marketing has been launched after the Integration Retail and Financial Services provider? Do we see a benefit from the integration?
7	What is the impact to customer for Integration Retail and Financial Services provider?
Technologies
8	As far as we know, UK is now working on the IT Integration Project, can you share whether Sourcing Team will be included as part of the Global Tech Strategy? And any plan for CTO to visit our sourcing offices?
9	Can you share the impact to our sourcing team on UK Project core 
10	Can you share the progress of application on Optitex for 3D development 
11	We heard that Web PDM is being upgraded, can you share the latest update?
General
12	What is the our biggest challenge for The Very Group?
13	What is our strategy for Littlewood?
14	What is our latest NPS result?
15	As part of our strategy, we need to develop 10% of revenue from activities we don’t currently undertake, can you share what is the plan on this so far?
16	We saw you show up on one of the UK Newsletter regarding United Nation Forum on business and human right in Geneva, can you share some key message about the Forum?
17	Seems that we are getting more engage with social media like POPSUGAR which is focus on female, any plan for male?
