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# System prepended metadata

title: DEB Lecture 1 exercises

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# DEB Lecture 1 exercises


### 1) select one system with which you have had a poor experience (web application, desktop application, mobile app etc.) and consider the following while using the concepts from PACT:

* What is the aim of the system?
    * The aim of the system (Borger.dk) is to inform residents of important information regarding **THE MOTHERLAND**.
* Who are the target users?
    * Residents in age group **13 and up**.
* What activities is the system supposed to support, and in which context(s)? 
    * Digital mail box where the user can receive information from the officials. 
    * Information about public service.

* Why did the use of the system lead to a poor experience? 
    * The website is cluttered.
    * The layout moves when the menu.
    * The boxes on the front page are hardly relevant.
    * Their so called **"genveje"** are not even ordered alphabetically.
    * Finding a phone number to call them is challenging. (Taking up to 40 seconds).
    * Several login systems such as: MitID & NemID.
* How would you improve this?
    * Make relevant groupings of content.
    * More structure.
    * Less clutter.
    * Make icons line up so that it become quicker to navigate.

* P
    * The primary users of borger.dk are Danish citizens over the age of 13. 
* A
    * When the user has to find information about public services, or check to see if they got mail from the officials. 
* C
    * Different life scenarios, where the user needs information from the officials.  
* T
    * Website and phone.


### 2) select one system with which you have had a good experience (web application, desktop application, mobile app etc.) and consider the following while using the concepts from PACT:

* What is the aim of the system?
    * To give the user a variety of free video content. 
* Who are the target users?
    * Everyone from the age of 3 and up.
* What activities is the system supposed to support, and in which context(s)?
    * Show and recommend videos to the users.
    * Comment on videos.
    * Support content creators.
    * Rating of content.
    * Notification bell.
    * Rent/buy movies.
    * 
* Why did the use of the system lead to a good experience? 
    * The website is clear of clutter with a searchbar at the top and a collapsible sidebar.
    * Navigation is quick and easy. Response is fast and easy to understand with recognizable symbols.
* How could you improve this further.
    * Frequency of commercials
    * Make it possible to sort by shorts or actual videos
    * 
* P
    * Everyone with internet access and vision or/and hearing above the age of 3.
* A
    * Watching and/or creating videos.
* C
    * Can be watched at home, school or where the user want to watch as long as a screen and internet is available. There is a community on YouTube. 
* T
    * Website and an app.
youtube.com
roblox.com
steam
