# Virgin Australia Date and Name Change Policy
## About Virgin Australia
Virgin Australia, a renowned Australian airline with its headquarters in South Bank in Brisbane, Queensland, was established on August 31, 2000, under the name Virgin Blue. It has received various honors and distinctions, including Best Airline and Best Airline Staff in Australia by Skytrax in 2017, and it ranked number thirteen on the list of the Top 100 Airlines in the World.
Air Canada, Hawaiian Airlines, Hong Kong Airlines, Singapore Airlines, Silk Air, All Nippon Airways, Etihad Airways, Beijing Capital Airlines, Delta Airlines, Alitalia, Hainan Airlines, Virgin Atlantic, and South African Airways are just a few of the airlines that have codeshare agreements with Virgin Australia.
## Virgin Australia Name Change Policy
The anticipation of a wonderful trip causes us to make certain mistakes. On the other hand, you won't need to worry about making up for errors when flying with Virgin Australia.
The name change is acceptable for both local and foreign flights. You are allowed to change up to three characters in either your first or last name.
Although you can change your name, you cannot alter who is listed as your identity on the ticket. The ticket cannot be sold online or transferred to another person.
### Date Changes
Date changes refer to altering your scheduled travel dates to different days or times. Whether Virgin Australia charges a change fee depends on your original ticket fare rules:
* Fully Flexible Fares - You can change your travel dates as often as needed with no change fees. Fully flexible fares allow complete freedom to pick new dates.
*
* Semi Flexible Fares - One free date change is allowed outside of 24 hours before departure. After that, a $75 domestic/$150 international change fee per passenger applies.
*
* Saver Fares - One date change is allowed for a $75 domestic/$150 international fee per passenger. Changes must be made at least 24 hours pre-departure.
*
* Group Bookings - For groups of 10+ people, one free date change is allowed. Additional changes cost $75 per person.
For all fares, new travel must commence within 12 months of your original booking date or the ticket value is forfeited. Date changes can be made via Virgin's website, app, or contact center up to 30 minutes before your scheduled departure time.
### Name Changes
Virgin Australia also allows passenger name changes on bookings for an additional fee. Here are the policies:
* Domestic Flights - A $75 fee per passenger applies for name changes or corrections.
*
* International Flights - A $150 fee per passenger applies for name changes or corrections.
Name changes must be completed at least 60 minutes before your scheduled departure. This ensures the manifest and documentation aligned correctly for travel.
The fee is charged per name changed. So if you need to change multiple passenger names on the same booking, you'll pay per traveler name changed.
### Other Important Details:
* Infant name changes - No fee before check-in, $75/$150 after.
* Group bookings - $75 for any name change or correction
* Flight credit rebooking - One name change allowed fee-free if rebooking the same flight route.
* Additional charges may apply based on the airline and routing.
How to Change Dates or Names
To adjust your Virgin Australia booking's dates or passenger names, you can:
Log into Manage My Booking on Virgin's website. Changes can be made directly online.
Use the Virgin Australia mobile app. Upload new passenger information right from your phone.
Call Virgin's customer contact center at +61 (1800) 407 707and speak to a representative. They can walk through your options and process changes.
Visit a Virgin Australia desk at the airport for in-person assistance.
Be aware of exactly when changes must be completed by prior to departure per the fare rules. Last-minute changes usually incur higher fees.
You would need to give the airline your passport and a few other legal documents to alter your name. After that, it would confirm the ticket name and approve the changes.
You must pay the Virgin Australia name change cost if you are changing more than three characters on your ticket. If the names are entered incorrectly, you can change the order by paying a modest fee.
You can use any kind of identification, including a marriage certificate, driver's license, birth certificate, and Medicare card, to alter your name. A passport is required.