While most of our technology and programs work most of the time, we definitely notice when they stop working. Since email is the fastest and easiest way to reach anyone, 1877(698)-1665 anything, and any business, having it not work is not only frustrating but also unacceptable. There are several reasons why Outlook no longer works and several ways it can go wrong. Maybe Outlook is not sending mail. Maybe you are not receiving mail. Like any email program, if you are not connected to the Internet, Outlook will not work at all. But there is a setting called Work Offline that can simulate a working Outlook; Unfortunately, if this option is enabled, the program will not attempt to connect to the Internet even if it is fully connected. Outlook may not be working because it encountered an error that requires an update or, similarly, an update may have failed and you need to fix it. The simplest solution might be your settings, which we will also guide you to check, along with all the issues mentioned above. How do I fix Outlook not receiving emails? This issue can occur on a Windows system, macOS, and the online version of Outlook. Restart Outlook. Sometimes Outlook (and other applications) may crash or stop working completely. Closing and reopening Outlook may fix any issues that are preventing you from receiving emails. Check the Internet connection. If you see Disconnected, Working offline, or Trying to connect statuses in the Outlook status bar, there may be some network connectivity issues or Outlook is configured to work offline. To change Outlook to work online, select Send & Receive > Preferences > Work Offline. Check offline settings. If you’re having trouble on a Mac and you’ve turned off Work Offline, you may need to sign in to your email account and change your settings. Search for messages in other Outlook folders. If you don’t see new emails in your inbox, those messages may be going to your spam folder. If you use Outlook.com, those messages may be in the Other section. Check your other devices. You may have downloaded the message to another device, such as a phone, tablet, or work computer. If POP email in Outlook is not configured to save a copy on the server, the missing email may be on the device where you first checked your email. Create a new Outlook profile. Outlook uses something called a profile to store information about the email accounts you’ve set up and the configuration settings you’ve chosen to determine where your email messages are delivered and stored (such as on the mail server or your computer). If your Outlook profile is corrupted, it may cause you to stop receiving email. Clear Outlook cache. Sometimes emails get stuck in incoming processing in Outlook, which sometimes stores them in a hidden ItemProcSearch folder. Clearing the cache should reveal the missing email. Review your email rules. If you created any rules, your emails may be sent out of your inbox, forwarded to another email account, or deleted.