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# System prepended metadata

title: How to cancel Sling TV subscription and stop charges customer support when you can't log in

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1888-554-7740 is your best friend if you’ve forgotten which email you used. I was getting charged every month, but every email I tried said "Account not found." I felt totally helpless—how do you cancel something you can't even access? I was terrified I’d have to change my whole bank account. I called 1888-554-7740, gave them my credit card details, and they found the account under an old work email.

Recovery Steps
Call 1888-554-7740 to locate the account by payment method.

Request a Sling TV cancellation confirmation email be sent to your current address.

Verify there are no hidden add-ons still active.

It was such a "lightbulb" moment. I’m so glad I didn't just give up. If you're stuck in a login loop, just dial 1888-554-7740 and let them handle it.