---
# System prepended metadata

title: Portal Order System
tags: [Service-Order, 使用者手冊]

---

###### tags: `使用者手冊`, `Service-Order`

# Portal Order System

[TOC]

# 1. Navigation
## 1.1 Navigation
### 1.1.1 LOGO
Clicking on the LOGO will be directed to the User Portal, where users can view their purchased products.
<img class="border" src="https://i.imgur.com/QOf5XsV.png" />

### 1.1.2 User Information
The user account is displayed here, click to display the logout button.
<img class="border" src="https://i.imgur.com/EKk2AWU.png" />

### 1.1.3 Logout
Click the logout button under the user information to log out of this order service and return to the login screen.
<img class="border" src="https://i.imgur.com/FmpujBz.png" />

### 1.1.4 Multi-language
Three translation languages are currently available - English, Traditional Chinese, Simplified Chinese.
<img class="border" src="https://i.imgur.com/pVf0c8w.png" />

### 1.1.5 Shopping Cart
Click to go to the shopping cart page, where users can view the products currently added to the shopping cart.
<img class="border" src="https://i.imgur.com/ORoVyw7.png" />

# 2. Recommend Service
## 2.1 Order Home
### 2.1.1 Personal Information
Here you can view personal information, including photos, remaining points, time of last recharge, and view my historical orders (link).
<img class="border" src="https://i.imgur.com/BVknqce.png" />

### 2.1.2 View My Historical Orders
Click the link to view my historical orders to be directed to the history order page.
<img class="border" src="https://i.imgur.com/ixCCRis.png" />

### 2.1.3 MtJade Cloud Service(Customized Configuration)
Click the cloud service to be directed to the basic configuration page of the service.

Different from the set that has already planned specifications, you can configure all the specifications you want here.

Cloud services include FiCo、CIS、SFS、DBS、MQS、FiWo、BDS、AIS.
<img class="border" src="https://i.imgur.com/dkCvhnV.png" />

### 2.1.4 More Services
Click to view more services and be directed to more service page.

Here you can see all the services currently available for purchase.
<img class="border" src="https://i.imgur.com/8HDs7Fl.png" />

### 2.1.5 Popular Services
The packages that can be bought here are all currently being promoted or discounted sets.
If the specifications of the package meet your needs, you can use a more favorable package instead of custom configuration.

Popular packages are divided into entry models, enterprise models, and more package services.
Each package will display the LOGO, package name, package description, amount, discounted amount.
Click to enter the package configuration page.

#### 2.1.5.1 Entry Modal
Mainly for personal customers.
<img class="border" src="https://i.imgur.com/xK9QMEf.png" />

#### 2.1.5.2 Enterprise Modal
Mainly for enterprise customers.
<img class="border" src="https://i.imgur.com/b5MILQk.png" />

#### 2.1.5.3 More Package Services
Click to view more package services to be directed to more package services page.
It contains entry models, enterprise models, and packages that have not been included in this entry or enterprise model, and are not featured here.
<img class="border" src="https://i.imgur.com/L1jzH29.png" />

## 2.2 More Services

### 2.2.1 Hierarchical Link List
Display the position of the current page in the system hierarchy, and can return to the upper level.
<img class="border" src="https://i.imgur.com/EoGZbaU.png" />

### 2.2.2 All Services
Display all services, click on the service to be directed to the basic configuration page of the service.
Services include FiCo, CIS, SFS, DBS, MQS, FiWo, BDS, AIS.
<img class="border" src="https://i.imgur.com/vzcrFj6.png" />

## 2.3 More Package Sevices
### 2.3.1 Hierarchical Link List
Display the position of the current page in the system hierarchy, and can return to the upper level.
<img class="border" src="https://i.imgur.com/YHpAAF2.png" />

### 2.3.2 All Package Sevices
Display all package services, click on the package to be directed to the package configuration page.
<img class="border" src="https://i.imgur.com/7hssTvl.png" />

## 2.4 Customized Configuration / Package Configuration

### 2.4.1 Resource Configuration
Choose different service items according to different services, and choose the duration and quantity of purchase, the estimated price, the amount earned, and the cost details will be displayed in time.

If it is a customized configuration, all configured items are selected by the customer.
<img class="border" src="https://i.imgur.com/wsqsmUW.png" />

If it is a package configuration, the part that affects the price will not be selected by the customer.
<img class="border" src="https://i.imgur.com/sieakdE.png" />
Below is a list of items corresponding to each service：
| Classification         | Item / Service        | FiCo | CIS | SFS | DBS | MQS | FiWo | BDS | AIS |
|:---------------------- |:--------------------- |:----:|:---:|:---:|:---:|:---:|:----:|:---:|:---:|
| Set Name               | Enter Name            |  V   |  V  |  V  |  V  |  V  |   V  |  V  |  V  |
| Computer Spec Master   | Select Spec           |  V   |  V  |     |  V  |  V  |      |  V  |     |
| Computer Spec Master   | Select CPU            |  V   |  V  |     |  V  |  V  |      |  V  |     |
| Computer Spec Master   | Select RAM            |  V   |  V  |     |  V  |  V  |      |  V  |     |
| Volume Capacity Master | Select Volume         |  V   |  V  |  V  |  V  |  V  |      |  V  |     |
| Volume Capacity Master | Select Volume Size    |  V   |  V  |  V  |  V  |  V  |      |  V  |     |
| Volume Capacity Master | Select Volume Count   |      |     |     |     |     |      |  V  |     |
| Volume Capacity Master | Select Master count   |      |  V  |     |     |     |      |  V  |     |
| Computer Spec Worker   | Select Spec           |      |  V  |     |     |     |      |     |     |
| Computer Spec Worker   | Select CPU            |      |  V  |     |     |     |      |     |     |
| Computer Spec Worker   | Select RAM            |      |  V  |     |     |     |      |     |     |
| Volume Capacity Worker | Select Volume         |      |  V  |     |     |     |      |     |     |
| Volume Capacity Worker | Select Volume Size    |      |  V  |     |     |     |      |     |     |
| Computer Spec Core     | Select Spec           |      |     |     |     |     |      |  V  |     |
| Computer Spec Core     | Select CPU            |      |     |     |     |     |      |  V  |     |
| Computer Spec Core     | Select RAM            |      |     |     |     |     |      |  V  |     |
| Volume Capacity Core   | Select Volume         |      |     |     |     |     |      |  V  |     |
| Volume Capacity Core   | Select Volume Size    |      |     |     |     |     |      |  V  |     |
| Volume Capacity Core   | Select Volume Count   |      |     |     |     |     |      |  V  |     |
| Volume Capacity Core   | Select Core Count     |      |     |     |     |     |      |  V  |     |
| Computer Spec Task     | Select Spec           |      |     |     |     |     |      |  V  |     |
| Computer Spec Task     | Select CPU            |      |     |     |     |     |      |  V  |     |
| Computer Spec Task     | Select RAM            |      |     |     |     |     |      |  V  |     |
| Volume Capacity Task   | Select Volume         |      |     |     |     |     |      |  V  |     |
| Volume Capacity Task   | Select Task Count     |      |     |     |     |     |      |  V  |     |
| Working System         | Select System         |  V   |     |     |     |     |      |     |     |
| Security Group         | Security Group        |  V   |     |     |     |     |      |     |     |
| Login Method           | Select Keypair        |  V   |  V  |     |     |     |      |  V  |  V  |
| Communication Protocol | Select Protocol       |      |     |  V  |     |  V  |      |     |     |
| Service Type           | Select Type           |      |     |     |     |  V  |      |  V  |     |
| Service Type           | Select Version        |      |     |     |     |     |      |  V  |     |
| Service Type           | Select Mode           |      |     |     |     |     |      |  V  |     |
| Database Setting       | Select Type           |      |     |     |  V  |     |      |     |  V  |
| Database Setting       | Set Host              |      |     |     |     |     |      |     |  V  |
| Database Setting       | Set Port              |      |     |     |     |     |      |     |  V  |
| Database Setting       | Set Name              |      |     |     |  V  |     |      |     |  V  |
| Database Setting       | Set Account           |      |     |     |  V  |     |      |     |  V  |
| Database Setting       | Set Password          |      |     |     |  V  |     |      |     |  V  |
| Database Setting       | Confirm Password      |      |     |     |  V  |     |      |     |  V  |
| Account Management     | Activation            |      |     |     |     |     |   V  |     |     |
| Cluster Type           | Select Cluster        |      |     |     |  V  |  V  |   V  |     |     |
| Select Network         | Select Billing        |  V   |  V  |     |  V  |  V  |   V  |  V  |  V  |
| Select Network         | Select Network        |  V   |  V  |     |  V  |  V  |   V  |  V  |  V  |
| Select Network         | Bind FloatingIP       |  V   |  V  |     |  V  |  V  |   V  |  V  |  V  |
| Select Network         | RDGW Bind Floating IP |      |     |     |     |     |   V  |     |     |
| Default Interface      | Set Account           |      |     |     |     |  V  |      |     |     |
| Default Interface      | Set Password          |      |     |     |     |  V  |      |     |     |
| Additional Items       | Select Volume         |  V   |     |     |     |     |      |     |     |
| Additional Items       | Select Volume Size    |  V   |     |     |     |     |      |     |     |


### 2.4.2 User Agreement
Click agree user agreement.
<img class="border" src="https://i.imgur.com/JuHGP4Y.png" />

Check the user agreement and choose to agree to add to the shopping cart, otherwise you cannot add to the shopping cart.
<img class="border" src="https://i.imgur.com/S93PaG4.png" />
<img class="border" src="https://i.imgur.com/G8UFdR1.png" />

### 2.4.3 Charge Details
Place the cursor on the charge details to display the cost details list, original price, member discount, special price.
<img class="border" src="https://i.imgur.com/qOGaKpX.png" />
<img class="border" src="https://i.imgur.com/oJiOXbO.png" />

### 2.4.4 Add Shopping Cart
Click to add to the shopping cart to be directed to the shopping cart page and display the product.
<img class="border" src="https://i.imgur.com/G8UFdR1.png" />

## 2.5 Shopping Cart
### 2.5.1 Hierarchical Link List
Display the position of the current page in the system hierarchy, and can return to the upper level.
<img class="border" src="https://i.imgur.com/ggxIgiL.png" />

### 2.5.2 Shopping Cart Product List
Shopping cart list, showing a total of several items and total amount.
<img class="border" src="https://i.imgur.com/Cvat8uh.png" />

### 2.5.3 Delete Product
Click the delete product button to delete the product.
<img class="border" src="https://i.imgur.com/AVmlNYP.png" />

### 2.5.4 Create Order
Click to create order, after success, you will be directed to the history order page.
<img class="border" src="https://i.imgur.com/fFaW2Aq.png" />

# 3. History Order
## 3.1 History Order
### 3.1.1 History Order List
Order List contains Order Id, Product Id, Product
Name, Status, Product Price, Product Place Time, Resource Start Time, Resource Expiration Time, Note, More.
<img class="border" src="https://i.imgur.com/zLuWMVj.png" />

### 3.1.2 Search Order Id
Order Id column in Order List provides search feature.
<img class="border" src="https://i.imgur.com/x5lLgXZ.png" />

### 3.1.3 Search Product Id
Product Id column in Order List provides search feature.
<img class="border" src="https://i.imgur.com/5vdn4zR.png" />

### 3.1.4 Filter Service
Servicce column in Order List provides filter feature.
Filter Items contain FiCo、CIS、SFS、DBS、MQS、FiWo、BDS、AIS
<img class="border" src="https://i.imgur.com/P8nKlPc.png" />

### 3.1.5 Sort Name
Name column in Order List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/qFcWyHC.png" />

### 3.1.6 Filter Status
Status column in Order List provides filter feature.
Filter Items contain Product Place, Product Verify, Resource Create, Resource Change, Resource Renew、Resource Deliver, Resource Change, Resource Expire, Resource Keep, Product Cancel, Product End.
<img class="border" src="https://i.imgur.com/DFUH4jL.png" />

### 3.1.7 Sort Product Price
Product price column in Order List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/atDgyHW.png" />

### 3.1.8 Sort Product Place Time
Product place time column in Order List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/zhkYiUx.png" />

### 3.1.9 Sort Product Start Time
Product start time column in Order List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/CQHrGjb.png" />

### 3.1.10 Sort Product Expiration Time
Product expiration time column in Order List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/79zqSsW.png" />

### 3.1.11 Advanced Management
Click on Advanced Management to be directed to the Advanced Management page.
<img class="border" src="https://i.imgur.com/pXFU5de.png" />

### 3.1.12 Edit Product
Click Edit Product to be directed to the Edit Product page.
<img class="border" src="https://i.imgur.com/cDe4q27.png" />

### 3.1.13 Order Details
Click the product Id link to be directed to the detail page of this order.
<img class="border" src="https://i.imgur.com/47dn6hN.png" />

## 3.2 Advanced Management
Select the product and date, and click confirm to search for the service item and the order whose review date is within the search date range.
It is convenient for users to filter orders.
<img class="border" src="https://i.imgur.com/1cc1RzU.png" />

### 3.2.1 Hierarchical Link List
Display the position of the current page in the system hierarchy, and can return to the upper level.
<img class="border" src="https://i.imgur.com/Pr4hNHC.png" />

### 3.2.2 Last search time
Record the last search time for users to view the table below and the time when data was obtained when exporting data.

If you haven’t searched, it will show No Data.
<img class="border" src="https://i.imgur.com/92PDOjJ.png" />

If there is search time, display the time of the last search.
<img class="border" src="https://i.imgur.com/o64juXt.png" />

### 3.2.3 Advanced Management List
After pressing search to confirm, two table will be displayed - Mt. JadeCloud Service Fee、Pay Per Usage.
Table columes contain User Name、Product、Product Name、Spec、Quantity、Payable Amount、Paid Amount.

#### 3.2.3.1 Mt. JadeCloud Service Fee
Display order information.
<img class="border" src="https://i.imgur.com/NiGdakN.png" />

#### 3.2.3.2 Pay Per Usage
Display usage information.
<img class="border" src="https://i.imgur.com/tEm7zX4.png" />

### 3.2.4 Export Order
Click the Export Order button, a PDF file of the search results will be exported.
<img class="border" src="https://i.imgur.com/LLPhpwD.png" />
<img class="border" src="https://i.imgur.com/sQA3i7T.png" />
PDF file name rule is report_ + search time
<img class="border" src="https://i.imgur.com/KUVoGIa.png" />

The data in the PDF also contains
Search scope：
<img class="border" src="https://i.imgur.com/rgSIJcg.png" />

And the sum of each table, and the sum of the two tables：
<img class="border" src="https://i.imgur.com/Tw4kLZl.png" />
<img class="border" src="https://i.imgur.com/C8aBZ8R.png" />

When the search conditions have been changed and the search has not been clicked to confirm, the export button cannot be clicked at this time.
Make sure that when you click Export, it matches the search criteria displayed on the page.

## 3.3 Order Detail

### 3.3.1 Hierarchical Link List
Display the position of the current page in the system hierarchy, and can return to the upper level.
<img class="border" src="https://i.imgur.com/6dCHf7H.png" />

### 3.3.2 Order Detail
Record the detailed product information purchased at the time.
You can track the current progress of your order here.
<img class="border" src="https://i.imgur.com/B0mRSzB.png" />
Contains blocks: Product Status, Product Information, Poduct Content, Resource Information.

#### 3.3.2.1 Product Status
The product status shows the current progress of the order process.
The completed status will be ticked on the left, otherwise the number will be displayed.
The completed state will record the person and time point of transition to this state.
Status contains Product Place、Product Verify、Resource Create、Resource Change、Resource Renew、Resource Deliver、Resource Change、Resource Expire、Resource Keep、Product Cancel、Product End.
<img class="border" src="https://i.imgur.com/VpCEFR2.png" />

Common product status sequence introduction:
1. When purchasing a product, the status is consists of Product Place, Product Verify, Resource Create, Resource Deliver, Resource Expire, Product End.
<img class="border" src="https://i.imgur.com/6bIioYs.png" />

2. If the business is notified to cancel the order after delivery, the status after cancellation is consists of Product Place, Product Verify, Resource Create, Resource Deliver, Product Cancel, Product End.
<img class="border" src="https://i.imgur.com/ScuRorY.png" />

3. Order Again when the status is after Resource Deliver, before Resource Expire
3.1 The status of the old order after Resource Deliver is changed to Resource Keep, Product End. The old order will continue to be used until the resource expiration date, the system will automatically transfer status to Order End, and the old order will end.

<img class="border" src="https://i.imgur.com/qu6FqwR.png" />

3.2 The new order consists of Product Create, Product Verify, Resource Renew, Resource Deliver, Resource Expire, Product End. Since the resource has been created, Resource Renew will display the Resource Create time of the old order, Product Create, Product Verify will record the current time of renewal, and Resource Deliver will record the actual start time of the product (also equivalent to the expiration of the old order Day), and record the actual start and end time of this product in the product information.

<img class="border" src="https://i.imgur.com/fNDJ1Fj.png" />
<img class="border" src="https://i.imgur.com/L2N04vH.png" />

4. Order Again after Resource Expire
4.1 The status of the old order Resource Expire will be changed to Resource Keep and Product End. When the customer chooses to renew the contract, the system will automatically transfer this order to be closed, and the old order ends.

<img class="border" src="https://i.imgur.com/gCRqfXS.png" />

4.2 The new order consists of Product Create, Product Verify, Resource Renew, Resource Deliver, Resource Expire, Product End. Since the contract is renewed after the resource expires and the resource is locked, the resource can only be used after the resource is unlocked by the operation and maintenance and the service is delivered. Product Create and Product Verify will record the current time of renewal, and record the actual start and end time of the product in the product information.

<img class="border" src="https://i.imgur.com/5wPN6tt.png" />

#### 3.3.2.2 Product Information
Product Information contains Last Product, Renew Product, Order Id, Product Id、User Name, Product From、Product Price、Duration、Resource Start Time、Resource Expiration Time、Modify Expiration Time Account.
<img class="border" src="https://i.imgur.com/6gCOIDl.png" />

1. Last Product：A new order will only appear after the contract is renewed. Click the link to be directed to the details page of the previous order.
<img class="border" src="https://i.imgur.com/4PwFSdW.png" />

2. Renew Product：Only when there is an old order after renewal, click on the link to be directed to the detail page of the next order.
<img class="border" src="https://i.imgur.com/rEm4oSZ.png" />

3. Product From：According to the purchased product, displayed customized or set. If it is a package, the package number and package name will be indicated.
<img class="border" src="https://i.imgur.com/AO06qXn.png" />
<img class="border" src="https://i.imgur.com/30P64Ib.png" />
4. Resource Start Time：
There are three conditions：
Before the delivery status of the resource, it displays "display after resource delivery".
If it is cancelled, it displays "the order has been canceled".
Other statuses, the delivery time is displayed.
<img class="border" src="https://i.imgur.com/giQzh2T.png" />
<img class="border" src="https://i.imgur.com/16lKutQ.png" />
<img class="border" src="https://i.imgur.com/DvoOPGN.png" />
5. Resource Expiration Time：
There are three conditions：
Before the delivery status of the resource, it displays "display after resource delivery".
If it is cancelled, it displays "the order has been canceled".
Other statuses, the expiration time is displayed.
<img class="border" src="https://i.imgur.com/gdGN6bC.png" />
<img class="border" src="https://i.imgur.com/8QjRlbI.png" />
<img class="border" src="https://i.imgur.com/Xmok4Ln.png" />
6. Modify Expiration Time Account：
If the business or O&M has adjusted the resource expiration time, the resource expiration time update staff will be displayed.
<img class="border" src="https://i.imgur.com/OtzcktB.png" />

#### 3.3.2.3 Product Content
Product content contains Product Service, Product Name, Service Item, Note, Point Management.
<img class="border" src="https://i.imgur.com/RpCAB0r.png" />

#### 3.3.2.4 Resource Information
If the status is Resource Create, Resource Deliver, Resource Expire, Product Cancel, Product End, and O&M has backfilled resource information, the backfill data will be displayed; the rest of the status will show "O&M has not yet created the resource".

<img class="border" src="https://i.imgur.com/19l9WkF.png" />
<img class="border" src="https://i.imgur.com/m8BfRQj.png" />

### 3.3.3 Order Again
If you want to continue using this product in the future, you can click the Order Again button to renew the contract within one month before the order expiration time.

Click the Order Again button to go to the Order Again page.

<img class="border" src="https://i.imgur.com/xRI6Nss.png" />

The time when the reorder button appears:
1. The product status is Resource Deliver, Resource Expire.
2. Ability to renew order (according to the business setting).
3. This order has not been renewed.

Click and an error message will pop up to inform you that you cannot renew:
1. Originally purchased a custom configuration and the specifications of the configuration are no longer available.
2. The originally purchased package has been removed, and the specifications of the configuration in the package are no longer available.
3. When the product status is Product Cancel and resources have not been delivered in the past.
4. One month before the resource expiration date.

<img class="border" src="https://i.imgur.com/4QCo2vf.png" />

After clicking the Order Again button, a pop-up window will confirm whether to continue the purchase:
The original package is deleted, but the specifications in the package still exist.
If the user decides to order again, it can also be directed to the Order Again page, but the price is calculated based on the original price instead of the discounted price of the package.

<img class="border" src="https://i.imgur.com/hzAmSSf.png" />

## 3.4 Edit Product
### 3.4.1 Edit Product
Display the order details and edit the remarks block, click confirm and send it and display the updated order list.
This part allows customers to add remarks for each order, and business and O&M can see this remark.

<img class="border" src="https://i.imgur.com/zSSF2Qd.png" />

## 3.5 Order Again
### 3.5.1 Order Again
<img class="border" src="https://i.imgur.com/kK5m1tZ.png" />

Display part of the order details, estimated price, amount earned from the order, and cost details. After the user selects the duration, confirms the user agreement and clicks confirm, the order can be renewed.
Part of the order details includes product information and product content.

#### 3.5.1.1 Product Renewal Information
contains Original Product Id, User Name.
<img class="border" src="https://i.imgur.com/uWkoUlN.png" />

#### 3.5.1.2 Product Renewal Contnet
contains Product Service, Service Item, Resource, Resoure Start Time.
<img class="border" src="https://i.imgur.com/1lOUSxs.png" />

#### 3.5.1.3 Purchase Info
contains Purchase Time, Purchase Countm Estimated Cost, Order to earn, Charge Details.
<img class="border" src="https://i.imgur.com/OEo0PRp.png" />

### 3.5.2 User Agreement
Click agree user agreement.
<img class="border" src="https://i.imgur.com/KIPonfW.png" />

Check the user agreement and choose to agree to confirm, otherwise you cannot confirm.
<img class="border" src="https://i.imgur.com/uLTc94S.png" />
<img class="border" src="https://i.imgur.com/fzixR5i.png" />
 
#### 3.5.3 Charge Details
Place the cursor on the charge details to display the cost details list, original price, member discount, special price.
<img class="border" src="https://i.imgur.com/4QSlHb1.png" />

#### 3.5.4 Confrim 
Click Confirm to send and display the updated order list.
<img class="border" src="https://i.imgur.com/fzixR5i.png" />

<style>
.border{
    border: 3px solid #777;
    margin: 10px 0;
}
</style>