---
# System prepended metadata

title: Management Order System
tags: [Service-Order, 使用者手冊]

---

###### tags: `使用者手冊`, `Service-Order`

# Management Order System

[TOC]

# 1. Navigation
## 1.1 Navigation
### 1.1.1 LOGO
Clicking on the LOGO will be directed to the Admin Portal, where users can view their purchased products.
<img class="border" src="https://i.imgur.com/crNIdWi.png" />

### 1.1.2 User Information
The user account is displayed here, click to display the logout button.
<img class="border" src="https://i.imgur.com/cxPbPL1.png" />

### 1.1.3 Logout
Click the logout button under the user information to log out of this order service and return to the login screen.
<img class="border" src="https://i.imgur.com/8GNVFXM.png" />

### 1.1.4 Multi-language
Three translation languages are currently available - English, Traditional Chinese, Simplified Chinese.
<img class="border" src="https://i.imgur.com/JiR5L19.png" />

# 2. Price Management - Unit Price Setting
Business and O&M and can set the price of the smallest unit of the order here, such as Storage, CPU, RAM, which have been combined into a package or the customer performs custom configuration for price calculation

## 2.1 Unit Price Setting
### 2.1.1 Unit Price List
The unit price list column contains Preset, Category, Resource, Spec, Number, Unit, Price, Update Time, Update Account, More features.
<img class="border" src="https://i.imgur.com/oQhcJPc.png" />

### 2.1.2 Preset Unit Price
Some services do not need to choose some items, but the composition of the service includes these items, they need to be calculated into the Basic Fee when calculating the price.
The unit price of these items needs to exist for the package and the custom configuration to calculate the price.
The unit price of these items can only be modified and cannot be deleted.
<img class="border" src="https://i.imgur.com/19UL8Dy.png" />

### 2.1.3 Sort Preset
Preset column in Unit Price List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/QwamM8W.png" />

### 2.1.4 Filter Category
Category column in Unit Price List provides filter feature.
Filter items contain Instance、Network、OS、Storage
<img class="border" src="https://i.imgur.com/j5Eu1w7.png" />

### 2.1.5 Filter Resource
Resource column in Unit Price List provides filter feature.
Filter items contain Bandwidth、CPU、Floating IP、Flow、HDD、Linux、Linux-centos、Linux-ubuntu、RAM、SSD、Windows.
<img class="border" src="https://i.imgur.com/YkAGZFJ.png" />

### 2.1.6 Search Spec
Spec column in Unit Price List provides search feature.
<img class="border" src="https://i.imgur.com/kQSZK64.png" />

### 2.1.7 Sort Number
Number column in Unit Price List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/Jl5FzOJ.png" />

### 2.1.8 Sort Unit
Unit column in Unit Price List provides sort feature.

Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/9JVEMjN.png" />

### 2.1.9 Sort Price
Price column in Unit Price List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/IaBFzJc.png" />

### 2.1.10 Sort Update Time
Update Time column in Unit Price List provides sort feature.

Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/jMhc4jX.png" />

### 2.1.11 Sort Update Account
Update Account column in Unit Price List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/JqTfZKp.png" />

### 2.1.12 Edit Unit Price
Click the Edit Unit Price button to navigate to the Edit Unit Price page
<img class="border" src="https://i.imgur.com/hY4zmEL.png" />

### 2.1.13 Delete Unit Price
Click the Delete Unit Price button to successfully display the updated unit price list.
<img class="border" src="https://i.imgur.com/uWmqAnc.png" />

## 2.2 Create / Edit Unit Price
### 2.2.1 Hierarchical Link List
Display the position of the current page in the system hierarchy, and can return to the upper level.
<img class="border" src="https://i.imgur.com/pDkYMc5.png" />
<img class="border" src="https://i.imgur.com/PRwlf8O.png" />

### 2.2.2 Create Unit Price
According to the category, the resource will be displayed and the corresponding specifications will be displayed.
After selecting the category, resource, specification and selecting the value, enter the price, confirm the addition, return to the unit price setting list, and update the list.
Remarks: Only one unit price can be added for the same category, resource, specifications, and value.
<img class="border" src="https://i.imgur.com/1udbCrb.png" />

Category, Resource, Spec correspondence table：
| Category | Resource     | Spec                     |  Number | Unit |
|:--------:|:------------:| ------------------------ |:-------:|:----:|
| Instance |     CPU      | Groot、Twins             |  1~128  | Core |
| Instance |     RAM      | Groot、Twins             |  1~128  | Core |
| Network  |  Bandwidth   | NA                       | 80、500 | Mbps |
| Network  | Floating IP  | NA                       |    1    |  PC  |
| Network  |     Flow     | NA                       |    1    |  MB  |
|    OS    |    Linux     | 30.10.0                  |    1    | Set  |
|    OS    | Linux-centos | 7.2、7.6、7.4             |    1    | Set |
|    OS    | Linux-ubuntu | 16.04.3                  |    1    | Set |
|    OS    |   Windows    | server2000、XP、10、8、7   |    1   | Set |
| Storage  |   HDD        | Standard                 | 1~4096  | GB  |
| Storage  |   SSD        | Standard                 | 1~4096  | GB  |
| Storage  |   SSD        | Balance                  | 1~4096  | GB  |
| Storage  |   SSD        | Enhance                  | 1~4096  | GB  |
| Storage  |   SSD        | High-Perf                | 1~4096  | GB  |
| Storage  |   SSD        | Ultra-Perf               | 1~4096  | GB  |

### 2.2.3 Edit Unit Price
When editing the unit price, the category cannot be changed, and the remaining resource, specifications, values, and prices can be edited.
Same as creating unit price, according to the category, the resource will be displayed and the corresponding specifications will be displayed.
After editing the category, resource, specification and selecting the value, enter the price, confirm the editing, and return to the unit price setting list and update the list.
<img class="border" src="https://i.imgur.com/kNZlEdc.png" />
Remarks: If the unit price is the default value, the price can be modified only, and other items cannot be edited.
<img class="border" src="https://i.imgur.com/sFm9Qjm.png" />

### 2.2.4 Confirm Create / Edit Unit Price
Click the confirm button to create / edit the unit price successfully, and return to the unit price list, and display the updated unit price list.

# 3. Price Management - Set Setting
Business can set the preferential set here, and the package set here will be displayed for customers to purchase.

## 3.1 Set Setting
### 3.1.1 Set List
The set list column contains Set, Category, Service, Name, Original Price, Final Price, Update Time, Update, Account, More.
<img class="border" src="https://i.imgur.com/Sh6XSqF.png" />

### 3.1.2 Sort Popular
Popular column in Set List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/8xKVSmj.png" />

### 3.1.3 Filter Category
Category column in Set List provides filter feature.
Filter items contain Entry, EnterPrise.
<img class="border" src="https://i.imgur.com/6HuskK8.png" />

### 3.1.4 Filter Service
Service column in Set List provides filter feature.
Filter items contain FiCo、CIS、SFS、DBS、MQS、FiWo、BDS、AIS.
<img class="border" src="https://i.imgur.com/3udNjFx.png" />

### 3.1.5 Search Name
Name column in Set List provides search feature.
<img class="border" src="https://i.imgur.com/c60g8OQ.png" />

### 3.1.6 Sort Original Price
Original Price column in Set List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/6GC5sSE.png" />

### 3.1.7 Sort Final Price
Final Price column in Set List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/sklMtJB.png" />

### 3.1.8 Sort Update Time
Update Time column in Set List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/NeAm9GS.png" />

### 3.1.9 Sort Update Account
Update Account column in Set List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/ZLoGpvB.png" />

### 3.1.10 Setting Popular
If you click the Setting Popular button successfully, the updated package list will be displayed, and the popular column of this package will display an icon. And this package will be displayed in the list of popular packages for customers to purchase.

<img class="border" src="https://i.imgur.com/duKD2ei.png" />

### 3.1.11 Detele Set
Click the delete package button to successfully display the updated package list
<img class="border" src="https://i.imgur.com/eq5mldN.png" />

### 3.1.11 Final Price Alert
If the final price is less than 80% of the original price, it will be indicated in red to remind the business whether there is any doubt about the final price being too low.
<img class="border" src="https://i.imgur.com/VL0ktF1.png" />

## 3.2 Create Set

### 3.2.1 Hierarchical Link List
Display the position of the current page in the system hierarchy, and can return to the upper level.
<img class="border" src="https://i.imgur.com/yU9jas3.png" />

### 3.2.2 Select Set
The items to be selected for setting the new package include common options and other options that need to be set according to the service.
<img class="border" src="https://i.imgur.com/CnucyQT.png" />
<img class="border" src="https://i.imgur.com/Dwasvcd.png" />
The following is a table of common options and other options that need to be set according to the service.
| Category      | Item / Service        | FiCo | CIS | SFS | DBS | MQS | FiWo | BDS | AIS |
| ------------- |:--------------------- |:----:|:---:|:---:|:---:|:---:|:----:|:---:|:---:|
| Common Option | Popular Set           |  V   |  V  |  V  |  V  |  V  |  V   |  V  |  V  |
| Common Option | Set Category          |  V   |  V  |  V  |  V  |  V  |  V   |  V  |  V  |
| Common Option | {Service Name}        |  V   |  V  |  V  |  V  |  V  |  V   |  V  |  V  |
| Common Option | Set Description       |  V   |  V  |  V  |  V  |  V  |  V   |  V  |  V  |
| Other Option  | DB Type               |      |     |     |  V  |     |      |     |     |
| Other Option  | Service Type          |      |     |     |     |  V  |      |  V  |     |
| Other Option  | Service version       |      |     |     |     |     |      |  V  |     |
| Other Option  | Cluster Mode          |      |     |     |  V  |  V  |  V   |  V  |     |
| Other Option  | Account Mgmt          |      |     |     |     |     |  V   |     |     |
| Other Option  | Machine Spec          |  V   |     |     |  V  |  V  |      |  V  |  V  |
| Other Option  | Select CPU            |  V   |     |     |  V  |  V  |      |     |  V  |
| Other Option  | Select RAM            |  V   |     |     |  V  |  V  |      |     |  V  |
| Other Option  | Volume Spec           |  V   |  V  |  V  |  V  |  V  |      |     |  V  |
| Other Option  | Volume Size           |  V   |  V  |  V  |  V  |  V  |      |     |  V  |
| Other Option  | Master Machine Spec   |      |  V  |     |     |     |      |     |     |
| Other Option  | Master CPU            |      |  V  |     |     |     |      |  V  |     |
| Other Option  | Master RAM            |      |  V  |     |     |     |      |  V  |     |
| Other Option  | Master Volume Spec    |      |     |     |     |     |      |  V  |     |
| Other Option  | Master Volume Size    |      |     |     |     |     |      |  V  |     |
| Other Option  | Master Volume Count   |      |     |     |     |     |      |  V  |     |
| Other Option  | Master Count          |      |  V  |     |     |     |      |  V  |     |
| Other Option  | Worker Machine Spec   |      |  V  |     |     |     |      |     |     |
| Other Option  | Worker CPU            |      |  V  |     |     |     |      |     |     |
| Other Option  | Worker RAM            |      |  V  |     |     |     |      |     |     |
| Other Option  | Worker Count          |      |  V  |     |     |     |      |     |     |
| Other Option  | Core CPU              |      |     |     |     |     |      |  V  |     |
| Other Option  | Core RAM              |      |     |     |     |     |      |  V  |     |
| Other Option  | Core Volume Spec      |      |     |     |     |     |      |  V  |     |
| Other Option  | Core Volume Size      |      |     |     |     |     |      |  V  |     |
| Other Option  | Core Volume Count     |      |     |     |     |     |      |  V  |     |
| Other Option  | Core Count            |      |     |     |     |     |      |  V  |     |
| Other Option  | Task CPU              |      |     |     |     |     |      |  V  |     |
| Other Option  | Task RAM              |      |     |     |     |     |      |  V  |     |
| Other Option  | Task Count            |      |     |     |     |     |      |  V  |     |
| Other Option  | Select OS             |  V   |     |     |     |     |      |     |     |
| Other Option  | Network Billing       |  V   |  V  |  V  |  V  |  V  |  V   |  V  |  V  |
| Other Option  | Bind IP               |  V   |  V  |     |  V  |  V  |  V   |  V  |  V  |
| Other Option  | RDGW Bind Floating IP |      |     |     |     |     |  V   |     |     |

### 3.2.3 Estimated Price
When selecting a package, the estimated price will appear below based on the sum of the selected unit prices.
<img class="border" src="https://i.imgur.com/XQyZpHb.png" />

### 3.2.4 Quick Set
Can help set the price of the package.
According to the quickly selected value, the sold price is displayed.
<img class="border" src="https://i.imgur.com/qX8Qd0t.png" />

### 3.2.5 Final Price
The final price can be derived from the estimated price * persent by quickly selected, or directly enter the price.
When entering the selling price directly, the persent by quickly selected will also be changed (rounded up).
<img class="border" src="https://i.imgur.com/8AuyzRd.png" />

### 3.2.6 Confirm Create Set
Click the confirm button to add a set successfully, and return to the set list and display the newly added set.
<img class="border" src="https://i.imgur.com/pUUEUhl.png" />

## 3.3 Set Details
### 3.3.1 Hierarchical Link List
Display the position of the current page in the system hierarchy, and can return to the upper level.
<img class="border" src="https://i.imgur.com/QBsvNQ5.png" />

### 3.3.2 Set Details
Show set details.
<img class="border" src="https://i.imgur.com/vnEKKHD.png" />
contains fields: Content Information, Price Information, Update Information.

### 3.3.2.1 Content Information
Content information contains Popular Set, Set Category, Set Name, Set Description, Set Items.
<img class="border" src="https://i.imgur.com/fwooamj.png" />

### 3.3.2.2 Price Information
Price information contains Estimated Price, Final Price.
<img class="border" src="https://i.imgur.com/JmX8SNE.png" />

### 3.3.2.3 Update Information
Update information contains Update Time, Update Account.
<img class="border" src="https://i.imgur.com/czLu5KR.png" />

# 4. Order Management - Order Management
## 4.1 Order Management
### 4.1.1 Order List
<img class="border" src="https://i.imgur.com/292UKHf.png" />

### 4.1.2 Search Order Id
Order Id column in Order List provides search feature.
<img class="border" src="https://i.imgur.com/lxTQ9ze.png" />

### 4.1.3 Search Product Id
Product Id column in Order List provides search feature.
<img class="border" src="https://i.imgur.com/8Iyny2Z.png" />

### 4.1.4 Filter Service
Service column in Order List provides filter feature.
Filter items contain FiCo、CIS、SFS、DBS、MQS、FiWo、BDS、AIS.
<img class="border" src="https://i.imgur.com/PS2uc0u.png" />

### 4.1.5 Sort Name
Name column in Order List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/mwzg8BA.png" />

### 4.1.6 Filter Status
Status column in Order List provides filter feature.
Filter Items contain Product Place, Product Verify, Resource Create, Resource Change, Resource Renew、Resource Deliver, Resource Change, Resource Expire, Resource Keep, Product Cancel, Product End.
<img class="border" src="https://i.imgur.com/Cn6TTd0.png" />

### 4.1.7 Sort Product Place Time
Product Place Time column in Order List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/DPsgBhU.png" />

### 4.1.8 Sort Resource Start Time
Resource Start Time column in Order List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/2QNXxfS.png" />

### 4.1.9 Sort Resource Expiration Time
Product Expiration Time column in Order List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/fraPTyD.png" />

### 4.1.10 Search Purchase Member
Purchase Mmember column in Order List provides search feature.
<img class="border" src="https://i.imgur.com/uurcOwd.png" />

### 4.1.11 Sort Verify Member
Verify Member column in Order List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/PMkzvIi.png" />

### 4.1.12 Sort Deliver Member
Deliver Member column in Set List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/r7l3CLM.png" />

### 4.1.13 Edit Product
Click the Edit Product button to navigate to the Edit Product page
<img class="border" src="https://i.imgur.com/ArFiD1B.png" />

### 4.1.14 Cancel Product
Use this feature to change the product status to Order Cancel, and it cannot be cancelled when the status is Resource Expire, Resource Keep, Product Cancel, or Product End.
Remarks: If there is already a renewal order for this order, it cannot be renewed. You need to cancel the renewal order before canceling the current order.
<img class="border" src="https://i.imgur.com/PrOyhC1.png" />
Click the Cancel Product button, and the points should be returned according to the current status.
The return points corresponding to the current status are as follows:

| Current Status | Points Back |
| -------- | -------- |
| Product Place | 0 |
| Product Verify, Resource Create, Resource Renew | Full refund |
| Resource Deliver | Final Price - (Use days / Purchase days) * Original Product Price(excluding discounts) |

Click Cancel when the status is Product Place:
<img class="border" src="https://i.imgur.com/Hs3oCTV.png" />
Click Cancel when the status is Resource Deliver:
<img class="border" src="https://i.imgur.com/4Ctgho7.png" />
Click Cancel when the status is Product Cancel:
<img class="border" src="https://i.imgur.com/bDAxA2r.png" />

After you click Confirm successfully, the updated order list will be displayed.

### 4.1.15 Point Management
Click the point management button to be directed to the point management page for this order.
<img class="border" src="https://i.imgur.com/EtT6hyL.png" />

### 4.1.16 Order Detail
Click the product Id link to be directed to the detail page of this order.
<img class="border" src="https://i.imgur.com/ZhCZ3Hs.png" />

### 4.1.17 Quick Filter
Select the filter condition of the filter order to display the filtered order list.
<img class="border" src="https://i.imgur.com/dMi4kep.png" />
Detailed rules for filtering conditions：

| Filtering Conditions | Detailed Rules |
| -------- | -------- |
| All Order | Show all orders list |
| Pending Expired Order | Displays the orders whose order status is Resource Deliver and the resource expiration time has passed |
| Upcoming Order | Displays the orders whose order status is resource deliver and the resource expiration time is less than 7 days |

### 4.1.18 Advanced Management
Click the advanced management button to navigate to the advanced management page of this order
<img class="border" src="https://i.imgur.com/EfPOPvF.png" />

## 4.2 Advanced Management
Select the product, date, user, and click confirm to search for the service item, the user, and the order whose review date is within the search date range, which is convenient for business to filter orders.
<img class="border" src="https://i.imgur.com/iaDdwCq.png" />

### 4.2.1 Hierarchical Link List
Display the position of the current page in the system hierarchy, and can return to the upper level.
<img class="border" src="https://i.imgur.com/waKEv8B.png" />

### 4.2.2 Remember Selected User
You can check remember users, and the last remembered user will be checked automatically in the next search.
<img class="border" src="https://i.imgur.com/QB9OADD.png" />

### 4.2.3 Last search time
Record the last search time to facilitate the business to view the table below and the data acquisition time when exporting data
If it has not been searched, it will display No Data.
<img class="border" src="https://i.imgur.com/bzGVP7T.png" />

If there is search time, display the time of the last search.
<img class="border" src="https://i.imgur.com/h6ZVPTi.png" />

### 4.2.4 Advanced Management List
After pressing search to confirm, two tables will be displayed - Mt. JadeCloud Service Fee、Pay Per Usage.
Colume contains User Name、Product、Product Name、Spec、Quantity、Payable Amount、Paid Amount.

#### 4.2.4.1 Mt. JadeCloud Service Fee
Display order information.
<img class="border" src="https://i.imgur.com/eaT7j76.png" />

#### 4.2.4.2 Pay Per Usage
Display usage information.
<img class="border" src="https://i.imgur.com/qsdlHXv.png" />

### 4.2.5 Export Order
Click the Export Order button, an EXCEL file of the search results will be exported.
<img class="border" src="https://i.imgur.com/dYe1FWM.png" />

The Excel file name rule is report_ + the time of search at that time
<img class="border" src="https://i.imgur.com/Dy5HYCw.png" />

Divide into different sheets in Excel according to users
<img class="border" src="https://i.imgur.com/cANXpWm.png" />

The data in the sheet also contains
Search scope：
<img class="border" src="https://i.imgur.com/c84wvzB.png" />

And the sum of each table, and the sum of the two tables：
<img class="border" src="https://i.imgur.com/iofKaQw.png" />

When the search conditions have been changed and the search has not been clicked to confirm, the export button cannot be clicked at this time.
Make sure that when you click Export, it matches the search criteria displayed on the page.

## 4.3 Order Detail

### 4.3.1 Hierarchical Link List
Display the position of the current page in the system hierarchy, and can return to the upper level.
<img class="border" src="https://i.imgur.com/2qayKI8.png" />

### 4.3.2 Order Detail
Show order details.
<img class="border" src="https://i.imgur.com/CZrgK8C.png" />
Contains fields: Product Status, Product Information, Product Content, Backfill Information

#### 4.3.2.1 Product Status
The product status shows the current progress of the order process.
The completed status will be ticked on the left, otherwise the number will be displayed.
The completed state will record the person and time point of transition to this state.
Status contains Product Place, Product Verify, Resource Create, Resource Change, Resource Renew、Resource Deliver, Resource Change, Resource Expire, Resource Keep, Product Cancel, Product End.
<img class="border" src="https://i.imgur.com/gpJprq3.png" />

Common product status sequence introduction:
1. When purchasing a product, the status is consists of Product Place, Product Verify, Resource Create, Resource Deliver, Resource Expire, Product End.
<img class="border" src="https://i.imgur.com/5BaF4xN.png" />

2. If the business is notified to cancel the order after delivery, the status after cancellation is consists of Product Place, Product Verify, Resource Create, Resource Deliver, Product Cancel, Product End.
<img class="border" src="https://i.imgur.com/TLaDsMD.png" />

3. Order Again when the status is after Resource Deliver, before Resource Expire
3.1 The status of the old order after Resource Deliver is changed to Resource Keep, Product End. The old order will continue to be used until the resource expiration date, the system will automatically transfer status to Order End, and the old order will end.

<img class="border" src="https://i.imgur.com/iqICRnJ.png" />

3.2 The new order consists of Product Create, Product Verify, Resource Renew, Resource Deliver, Resource Expire, Product End. Since the resource has been created, Resource Renew will display the Resource Create time of the old order, Product Create, Product Verify will record the current time of renewal, and Resource Deliver will record the actual start time of the product (also equivalent to the expiration of the old order Day), and record the actual start and end time of this product in the product information.

<img class="border" src="https://i.imgur.com/QKxghw3.png" />

<img class="border" src="https://i.imgur.com/dAjhdFf.png" />

4. Order Again after Resource Expire
4.1 The status of the old order Resource Expire will be changed to Resource Keep and Product End. When the customer chooses to renew the contract, the system will automatically transfer this order to be closed, and the old order ends.

<img class="border" src="https://i.imgur.com/LiNyUkO.png" />

4.2 The new order consists of Product Create, Product Verify, Resource Renew, Resource Deliver, Resource Expire, Product End. Since the contract is renewed after the resource expires and the resource is locked, the resource can only be used after the resource is unlocked by the operation and maintenance and the service is delivered. Product Create and Product Verify will record the current time of renewal, and record the actual start and end time of the product in the product information.

<img class="border" src="https://i.imgur.com/vbY3EAz.png" />

#### 4.3.2.2 Product Information
Product Information contains Last Product, Renew Product, Order Id, Product Id, User Name, Product From, Product Price, Duration, Resource Start Time, Resource Expiration Time, Modify Expiration Time Account, O&M Notes.
<img class="border" src="https://i.imgur.com/wUvyYf2.png" />

1. Last Product：A new order will only appear after the contract is renewed. Click the link to be directed to the details page of the previous order.
<img class="border" src="https://i.imgur.com/fFqiCf0.png" />
2. Renew Product：Only when there is an old order after renewal, click on the link to be directed to the detail page of the next order.
<img class="border" src="https://i.imgur.com/fjg1onY.png" />
3. Product From：According to the purchased product, displayed customized or set. If it is a package, the package number and package name will be indicated.
<img class="border" src="https://i.imgur.com/eA6dj0v.png" />
<img class="border" src="https://i.imgur.com/GQ4JIvQ.png" />

4. Resource Start Time：
There are three conditions：
Before the delivery status of the resource, it displays "display after resource delivery".
If it is cancelled, it displays "the order has been canceled".
Other statuses, the delivery time is displayed.
<img class="border" src="https://i.imgur.com/p9c1R5k.png" />
<img class="border" src="https://i.imgur.com/q8bFguJ.png" />
<img class="border" src="https://i.imgur.com/4EaK2I4.png" />

5. Resource Expiration Time：
There are three conditions：
Before the delivery status of the resource, it displays "display after resource delivery".
If it is cancelled, it displays "the order has been canceled".
Other statuses, the expiration time is displayed.
<img class="border" src="https://i.imgur.com/eqwSGxY.png" />
<img class="border" src="https://i.imgur.com/M9jiqJU.png" />
<img class="border" src="https://i.imgur.com/xoeHL3t.png" />

6. Modify Expiration Time Account：
If the business or O&M has adjusted the resource expiration time, the resource expiration time update staff will be displayed.
<img class="border" src="https://i.imgur.com/nXAkqpt.png" />

#### 4.3.2.3 Product Content
Product content contains Product Service, Product Name, Service Item, User Notes, Point Management.
<img class="border" src="https://i.imgur.com/ZRKFrTe.png" />

1. Points management will only be listed when the points feature has been used.

#### 4.3.2.4 Backfill Information
If the status is Resource Create, Resource Deliver, Resource Expire, Product Cancel, Product End, and O&M has backfilled resource information, the backfill data will be displayed; the rest of the status will show "You have not created a resource".
<img class="border" src="https://i.imgur.com/pluaUj3.png" />
<img class="border" src="https://i.imgur.com/KcQ00d1.png" />

## 4.4 Edit Product
### 4.4.1 Hierarchical Link List
Display the position of the current page in the system hierarchy, and can return to the upper level.
<img class="border" src="https://i.imgur.com/PHzgeIs.png" />

### 4.4.2 Edit Product
Display order details and edit fields, click confirm and send and display the updated order list
The edit fields contain the change status of the product status, the resource expiration time of the product information, the O&M notes of the product information, and the resource backfill.
<img class="border" src="https://i.imgur.com/BYKHyML.png" />

#### 4.4.2.1. Change Product Status
Business and O&M need to convert the product status to product review when the review is completed, for example, and record the time and personnel of completion.
When an edit order is sent, the person and time currently performing the action will be written together.

The following are a few scenarios that correspond to business or O&M needs to transform status

1. After the customer's product is created, the business needs to undergo product review. After the review is completed, the product status is converted to Product Deliver.
2. After reviewing the business product, O&M needs to create resources based on customer needs. After creation, the product status is converted to Resource Create.
3. After the operation and maintenance resources are created, the business needs to be delivered to the customer. After the delivery is completed, the product status is converted to Resource Delivery.
4. When the resource expiration date arrives, the operation and maintenance needs to lock the resource. After the resource is locked, the product status is converted to the Resource Expired.
5. When the status is 7 days after the resource expires and the resource retention period ends, the operation and maintenance needs to delete this product-related resource. After the deletion is completed, the product status is converted to Product End.
<img class="border" src="https://i.imgur.com/y5slMot.png" />
Remarks: When changing the state, you can only select the current state and click the next state, and the state cannot be traced back.

#### 4.4.2.2 Resource Expiration Time for product information
Can only be changed when the status is Resource Deliver, Resource Expires, Product End, and there is no cancellation status.
Can be used to temporarily adjust or extend the use time for users
<img class="border" src="https://i.imgur.com/5zDE6xI.png" />
Remarks: The adjusted date cannot be earlier than the resource delivery time, and the last adjusted resource expiration time will be recorded.

#### 4.4.2.3 O&M Notes for product information
O&M Notes can be edited in any status.
<img class="border" src="https://i.imgur.com/qUfZf6m.png" />

#### 4.4.2.4 Resource Backfill
When the status of the product change status = Resource Creat, Resource Deliver, Resource Expire, Product Cancel, Product End, you can edit the resource backfill information.
<img class="border" src="https://i.imgur.com/BfFHnmA.png" />

Different services have different backfill items:

| Service | Selectable resource backfill items |
| -------- | -------- |
| FiCo | Service Id、Instance Id、Volume Id |
| CIS | Service Id、Volume Id、Master Node Id、Worker Node Id |
| SFS | Instance Id、Volume Id |
| DBS | Service Id、Instance Id、Volume Id |
| MQS | Service Id、Instance Id、Volume Id |
| FiWo | Service Id、Instance Id、Volume Id |
| BDS | Service Id、Master Node Id、Core Node Id、Task Node Id、Volume Id |
| AIS | Service Id、Instance Id、Volume Id |

## 4.5 Point Management
### 4.5.1 Hierarchical Link List
Display the position of the current page in the system hierarchy, and can return to the upper level.
<img class="border" src="https://i.imgur.com/ZHtPp5G.png" />

### 4.5.2 Point Change
Used for emergency situations such as resource interruption, etc., which need to increase or decrease the customer's points because of this order.
Select the change method, select the number of points, enter the description, send it out after confirmation and display the updated order list.
<img class="border" src="https://i.imgur.com/Uq5FSrQ.png" />
Remarks: The current maximum number of points will not exceed the price of this order, and the sum of added value and deduction cannot exceed the total price of the order, nor less than 0.

# 5. User Management - Member Management
## 5.1 Member Management
### 5.1.1 Memebr List
Memebr List contains Account, Identity, Group, Status, More.
<img class="border" src="https://i.imgur.com/CDuvZRQ.png" />

### 5.1.2 Sort Account
Account column in Memebr List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/d7SHKbs.png" />

### 5.1.3 Search Account
Account column in Memebr List provides search feature.
<img class="border" src="https://i.imgur.com/bSL6Pwy.png" />

### 5.1.4 Sort Identity
Identity column in Memebr List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/KXARDBM.png" />

### 5.1.5 Filter Identity
Identity column in Memebr List provides filter feature.
Filter items contain General Group, Intra Group, Business Group.
<img class="border" src="https://i.imgur.com/5hzGBad.png" />

### 5.1.6 Sort Group
Group column in Memebr List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/cTCi7Wq.png" />

### 5.1.7 Search Group
Group column in Memebr List provides search feature.
<img class="border" src="https://i.imgur.com/rf0UvVj.png" />

### 5.1.8 Status Display
If this account still has a green icon; otherwise, it will show a gray icon.
<img class="border" src="https://i.imgur.com/I9FoMBc.png" />

### 5.1.9 Sort Status
Status column in Memebr List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/6i2Y9ky.png" />

### 5.1.10 Remove Group
If the user status is existing and in a certain group, you can use the remove group function.
<img class="border" src="https://i.imgur.com/asRe18b.png" />
<img class="border" src="https://i.imgur.com/1TGSu8L.png" />

# 6. User Management - Group Management
## 6.1 Group Management
Manage group discounts, users, group names, and reorder.
### 6.1.1 Group List
Group List contains Name、Discount、Update Time、Update Account、More
<img class="border" src="https://i.imgur.com/ZTyFZvJ.png" />

### 6.1.2 Search Name
Name column in Group List provides search feature.
<img class="border" src="https://i.imgur.com/hL0C3KN.png" />

### 6.1.3 Sort Discount
Discount column in Group List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/QyW0cIO.png" />

### 6.1.4 Sort Update Time
Update Time column in Group List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/ye2gdkT.png" />

### 6.1.5 Sort Update Account
Update Account column in Group List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/1mdBYhr.png" />

### 6.1.6 Create Group
Click the Create Group button to be directed to the Add Group page
<img class="border" src="https://i.imgur.com/DgUjdym.png" />

### 6.1.7 Edit Group
Click the edit group button to be directed to the edit group page
<img class="border" src="https://i.imgur.com/Ta2Kzv3.png" />

### 6.1.8 Delete Group
Click the delete group button, the group is deleted successfully
<img class="border" src="https://i.imgur.com/b2f6PfW.png" />

## 6.2 Create / Edit Group
### 6.2.1 Hierarchical Link List
Display the position of the current page in the system hierarchy, and can return to the upper level.
<img class="border" src="https://i.imgur.com/YSMQAKy.png" />
<img class="border" src="https://i.imgur.com/NbsZCTE.png" />

### 6.2.2 Create Group
Select or enter the group name, personnel, group discount, group reward, order again, and click confirm to update the group list
<img class="border" src="https://i.imgur.com/RHOPjtd.png" />
Remarks:
1. A user can only be added to one group
2. Group Reward is the number of days the user will give back for one year purchase
3. Order Again means the ability to renew the contract. If the re-ordering is false, the renewal button will not appear at the time when the contract can be renewed for customers to click

### 6.2.3 Edit Group
Select personnel, group discount, group reward, order again, click confirm and update the group list
<img class="border" src="https://i.imgur.com/JyvLxFu.png" />

# 7. Notice Management - Mail Setting
## 7.1 Mail Setting
### 7.1.1 Mailing time
Record the mailing time corresponding to the job title here.
<img class="border" src="https://i.imgur.com/pZYozZl.png" />

### 7.1.2 Add Email
Enter the e-mail address, select the title, enter the remarks, click Add Mail to update the mailbox list, and confirm that the information is displayed.
<img class="border" src="https://i.imgur.com/N8ngbSp.png" />

### 7.1.3 Mail List
Mail list colume contains Notice Mail, Job Title, Remark, Update, Account, More
<img class="border" src="https://i.imgur.com/Ub4mjFS.png" />

### 7.1.4 Search Notice Mail
Notice Mail column in Mail List provides search feature.
<img class="border" src="https://i.imgur.com/sRZL3JG.png" />

### 7.1.5 Sort Job Title
Job title column in Mail List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/S0LJ7Uh.png" />

### 7.1.6 Sort Remark
Remark column in Mail List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/s9vWRyi.png" />

### 7.1.7 Sort Update Account
Update Account column in Mail List provides sort feature.
Click the first time to sort in ascending power; the second time to sort in descending power; the third time to return to the original sort.
<img class="border" src="https://i.imgur.com/8eGcetL.png" />

### 7.1.8 Delete Mail
Select the delete mailbox button of the notification mailbox to update the mailbox list and confirm the removal of the information.
<img class="border" src="https://i.imgur.com/smEZKkJ.png" />

### 7.1.9 Remove Mail (Multiple Choice)
Select multiple notification mailboxes, click Remove Mail, update the mail list, and confirm that the information is displayed.
<img class="border" src="https://i.imgur.com/MCdkP6m.png" />

<style>
.border{
    border: 3px solid #777;
    margin: 10px 0;
}
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