# Why is my Venmo suddenly not working? (Solve Your Query) If your Venmo has suddenly stopped working, you’re not alone. Many users face this issue from time to time due to a variety of causes—from app glitches to payment restrictions or even brief service outages. Thankfully, most of these problems can be fixed quickly. Let’s explore why your Venmo may not be working and what you can do to get it running again. ### Check for Technical Issues The first thing to consider is a temporary system outage or maintenance. Venmo, like any other online service, occasionally experiences downtime that affects app logins, payments, or balance updates. If you suddenly can’t send money, log in, or see your balance, it might be due to a technical issue on Venmo’s side. You can check Venmo’s official social media page for any announcements about maintenance or outages. Sometimes the app simply needs a refresh. Restart it and check your internet connection—Venmo requires a stable Wi-Fi or mobile data connection. If your device is outdated, the app might not function properly, so updating the operating system and the app itself can often resolve the problem. ### Payment Declines or Account Restrictions If your Venmo is not letting you make or receive payments, there may be a restriction on your account. This can happen for multiple reasons: your bank or card issuer declined a transaction, Venmo’s system flagged unusual activity, or you’ve exceeded your daily or weekly spending limits. To fix this, check if your linked bank account or card has sufficient funds. You can also try using a different payment method or adding money to your Venmo balance to complete the transaction. If your account is temporarily frozen, it may take some time or direct contact with Venmo support to restore access. ### Incorrect or Outdated Information Errors often occur when your payment details are out of date. Double-check that your linked accounts, card numbers, and billing addresses are all entered correctly. An expired card or mismatched name between your Venmo and your bank account can cause transaction issues. ### Device and Connection Problems If you’re getting “something went wrong” messages or blank screens, it might be due to device compatibility problems. Venmo works best on Android API 26 (Lollipop) or later and iOS 14 or newer. Also, avoid using VPNs while accessing the app—they can interfere with your connection. Try logging out and back into your Venmo account, or uninstall and reinstall the app to clear any corrupted cache. Doing this ensures you have the latest version without losing your account data. ### Venmo Security Flags and Risk Management Venmo uses automated risk management systems to protect users from fraud. If you perform multiple transactions in a short time, send money to unfamiliar accounts, or use high-risk merchants, your account may be temporarily restricted. These restrictions are safety measures and usually clear within 24–48 hours once the system verifies your activity. To prevent this, only transact with trusted contacts and avoid making multiple repeated payments in quick succession. ### Contacting Venmo Support If your app still isn’t working after all these steps, you may need to contact Venmo customer service. You can reach them through the “Get Help” section in the app to chat with a representative or call their official support number. Be ready to provide your registered phone number or email to verify your account. ### Final Thoughts Venmo issues can stem from simple device or network problems to more complex account restrictions. Most of the time, restarting the app, updating your information, or checking your connection is all it takes to resolve the issue. If you still face trouble, contacting Venmo directly ensures you get personalized help. Having patience and following these troubleshooting steps will get your Venmo app running smoothly again and keep your digital payments stress-free. ## FAQs ## How do I speak to someone at Venmo customer service? You can contact Venmo by using the app's "Chat With Us" support, or call 855-812-4430 between 8 AM to 8 PM CT. Both channels help connect you with a live agent for account issues. ## What is the $600 rule on Venmo? The $600 rule refers to IRS reporting for business payments over $600 via apps. However, as of July 2025, this rule has been overturned, restoring the old $20,000/200 transaction threshold. ## Why isn't my Venmo working? Common issues include app bugs, account holds, outdated payment info, or failed transactions. Try updating the app and checking for email notifications from Venmo for details. ## Why is my Venmo payment declining? Payments may decline due to insufficient funds, bank/card blocks, system outages, or security holds. Ensure you have enough balance and check that your payment methods are fully verified. ## What is the new $600 rule on Venmo? The $600 IRS reporting rule was set for business payments, but recent laws restored the $20,000/200 transaction threshold, so the $600 requirement was cancelled for 2025 and beyond.