# Unable to Access My Check Register in QuickBooks Desktop Pro |Fixed|

From the recent reports, we were asked a question about why I am **[unable to access my check register in QuickBooks Desktop Pro](https://a2autocare.com/article/unable-to-access-my-check-register-in-quickbooks-desktop-pro/)**. To answer this question, we have compiled this detailed blog explaining the reasons why this is happening and how it can be resolved. The factors causing it are a corrupted system drive, an unstable network connection, and a damaged company file folder. Moreover, it gets triggered when the program contains malware.

Along with this, we have also uncovered some practical solutions that have been tried and tested and are effective in resolving such issues. So, stay tuned with the blog till the end and get QB back on track.

**If even after trying the solutions mentioned, you can’t resolve the issue, consider consulting a professional for help. Give a call to **[phone]** and talk to a QB expert.**
## Understand the Reasons Why You can’t Access the Check Register
Go through the section to uncover the factors that can be responsible for the inability to access the check register in QBDT.
* The main reason behind it can be a corrupted system drive.
* If the network connection is not stable.
* Such Problems may occur if you have not installed the latest release of QB.
* It can be due to a damaged company file folder.
* The presence of malware programs in the computer can also lead to it.

## Solutions for Unable to Access My Check Register in QuickBooks Desktop Pro
Let me walk you through the solutions to check what can be done if you are unable to access the check register in QBDT Pro.
### Solution 1: Fix QB application
* Close the application.
* Press Win+E to open the File Explorer.
* Head to the Control Panel.
* Choose Uninstall Change a Program.
* Choose QuickBooks and then tap on Change/Uninstall.
* Now, pick Next on the installation screen.
* Choose Repair.
* Again, click on Repair.
* Choose Finish.
* Restart your computer at last.

### Method 2: Select the restore backup location
* First, you need to choose the location to restore the file.
* After this, click on the backup file from the drop-down.
* Verify the name that appears on the screen as CompanyName.QBB.
* Click Open and pick a location where you want to save the file.
* Then, you need to enter a file name with the extension .QBW.
* Click Save.
### Method 3: Restore backup
* Go to the File menu.
* Choose Open or Restore Company.
* Click on Restore a Backup Copy.
* Pick Next.
* Choose Local Backup, followed by Next.
#### The Bottom Line
In this detailed blog, we have explained what the "Unable to access my check register in QuickBooks Desktop Pro” message actually means. Moreover, we have also outlined the reasons causing it, along with the solution to address the problem. If you don't want to do it alone, consult a professional to help you fix it. Give a ring to **[phone]** and get instantly connected with a QB Pro Advisor.