---
# System prepended metadata

title: 'QuickBooks Shipping Manager Not Working? Complete Guide to Setup, Issues, and Fixes'
tags: [QuickBooks FedEx Shipping Manager, Shipping Manager in QuickBooks Desktop, QuickBooks Online Shipping Manager, QuickBooks Shipping Manager, QuickBooks Shipping Manager not working, Intuit Shipping Manager, QuickBooks Enterprise Shipping Manager]

---

# QuickBooks Shipping Manager Not Working? Complete Guide to Setup, Issues, and Fixes

**QuickBooks Shipping Manager** is a powerful tool that helps businesses manage shipping directly from QuickBooks. However, many users face problems like **QuickBooks Shipping Manager not working**, **QuickBooks unable to open Shipping Manager**, or errors after an update.

In this guide, we’ll cover everything you need to know about **QuickBooks Shipping Manager**, including setup, common issues, and how to fix them in QuickBooks Desktop, Enterprise, and Online.

## What Is QuickBooks Shipping Manager?

**Intuit Shipping Manager** allows you to create, manage, and track shipments directly within QuickBooks. It integrates with major carriers such as FedEx and UPS, making it ideal for businesses shipping high volumes—often over **2000** orders annually.

It is commonly used in:

* QuickBooks Desktop
* QuickBooks Enterprise
* Multi-user environments
* FedEx and UPS shipping workflows


## QuickBooks Shipping Manager Not Working – Common Issues

Users report several problems, including:

* QuickBooks Shipping Manager not working
* QuickBooks unable to open Shipping Manager
* Shipping Manager crashes on launch
* QuickBooks Shipping Manager update errors
* Shipping Manager not opening in multi-user mode

These issues can disrupt daily operations and delay shipments.

## Why Is QuickBooks Shipping Manager Not Working?

Here are the most common reasons:

### 1. Outdated Shipping Manager Version

An outdated **QuickBooks Shipping Manager update** can cause compatibility issues with QuickBooks.

### 2. Damaged Program Files

Corrupted installation files often result in **QuickBooks unable to open Shipping Manager** errors.

### 3. Multi-User Mode Conflicts

**QuickBooks Shipping Manager multi-user** setups may fail if permissions or hosting settings are incorrect.

### 4. Windows or System Updates

System changes can block Intuit Shipping Manager from launching properly.

### 5. Carrier Integration Problems

Issues with **QuickBooks FedEx Shipping Manager** or UPS credentials can prevent the tool from opening.

## How to Setup & Use New Shipping Manager in QuickBooks

Follow these steps for **how to setup & use new Shipping Manager in QuickBooks**:

1. Open QuickBooks Desktop or Enterprise
2. Go to **File → Shipping → Shipping Manager**
3. Install or update Intuit Shipping Manager if prompted
4. Configure carrier accounts (FedEx/UPS)
5. Test by creating a sample shipment

Once set up, you can print labels, track shipments, and manage shipping history directly in QuickBooks.

## Shipping Manager in QuickBooks Desktop vs Online

### Shipping Manager in QuickBooks Desktop

* Full Shipping Manager functionality
* Supports FedEx and UPS
* Ideal for inventory-based businesses

### QuickBooks Online Shipping Manager

QuickBooks Online does not support the traditional **Intuit Shipping Manager**. Instead, shipping is handled through third-party apps, which is why users search for **QuickBooks Shipping Manager for QuickBooks Online**.

## QuickBooks Enterprise Shipping Manager

**QuickBooks Enterprise Shipping Manager** is designed for high-volume businesses with advanced inventory needs. It works best when:

* All users are on the same QuickBooks version
* Shipping Manager is updated regularly
* Hosting and permissions are properly configured

## How to Fix QuickBooks Shipping Manager Issues

Try these solutions if **QuickBooks Shipping Manager is not working**:

* Update QuickBooks to the latest release
* Install the latest Shipping Manager update
* Run QuickBooks as Administrator
* Switch to single-user mode and test
* Repair QuickBooks installation
* Reinstall Intuit Shipping Manager

If problems persist, expert help is recommended.

## When to Contact Support

If you’re dealing with:

* Repeated Shipping Manager crashes
* Multi-user Shipping Manager failures
* FedEx or carrier connection issues

📞 **Call 844-753-8012** for professional QuickBooks Shipping Manager support.
Experts can diagnose issues quickly and restore your shipping workflow without data loss.

## Final Thoughts

Whether you’re using **QuickBooks Desktop, Enterprise, or FedEx Shipping Manager**, issues can arise if updates, permissions, or integrations fail. Addressing **QuickBooks Shipping Manager not working** early prevents shipping delays and operational bottlenecks—especially for businesses processing more than **2000** shipments a year.

Need fast help? Call **844-753-8012** and get your Shipping Manager back on track.

### FAQ Section: QuickBooks Shipping Manager
**Q. Why is my QuickBooks Shipping Manager not working?**
A. This usually happens due to outdated software, damaged installation files, or compatibility issues after a system or QuickBooks update.

**Q. How do I fix “QuickBooks unable to open Shipping Manager”?**
A. Update QuickBooks and Shipping Manager, run QuickBooks as Administrator, and repair the QuickBooks installation if needed.

**Q. Does QuickBooks Online have Shipping Manager?**
A. Traditional Intuit Shipping Manager is not available in QuickBooks Online. QBO relies on third-party shipping integrations.

**Is Shipping Manager supported in QuickBooks Enterprise?**

A. Yes. QuickBooks Enterprise Shipping Manager supports high-volume shipping and works best when all users are on the same version.

**Q. Does Shipping Manager work in multi-user mode?**

A. Yes, but QuickBooks Shipping Manager multi user issues may occur if permissions or hosting settings are misconfigured.

**Q. Who can help fix Shipping Manager issues?**
A. For persistent errors or setup problems, call 844-753-8012 for professional QuickBooks support.
